This property has not had a working pool for years!
Everything was great. Except when the front desk gave my room to a newly arriving guest while I was in it. Awkward surprise when he opened the room door.
5.0分
其他
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Great stay
The staff was amazing friendly professional and helpful. I loved the room and the bed was so comfy! The only negative comment I had was that the waffle maker didn’t cook the waffle all the way with raw batter through most of it. But I enjoyed some of the other breakfast options.
I had never visited Hague before and I enjoyed the town very much!
3.0分
其他
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OK
QI was OK. In small town VA quick overnight stop late night. The hotel sufficed. Room was fine, separate beds. Cont bfast was better than expected. Shower pressure a little weak. We got what we paid for... Movin on
2.0分
其他
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Usually okay but this stay we were put in 3 different rooms 1st terrible smell in first even employee said it was 2nd cigarette smell and sink wouldn’t drain and no one available to fix it 3 A/C broken
Then my brother was in another room (we stayed 3 days )we went to visit family 1st day come back and they checked someone in in my brothers room
Just terrible service
1.0分
家庭亲子
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Key Card- Got to the resort, got card for rm 205. Card did not work, went to desk to be reprogrammed, still did not work, went back again and was told it may be the batteries so the guy cam up with me and went to rm 203. I asked him why and was told “oh they must’ve written the wrong number on the card envelope. Minus one star
Got into the room. Turned on the bathroom light and heard a very loud overhead fan. Took a shower and the pipes began to squeak. Between the fan and the pipes, this was the loudest shower ever. Minus one star
I chose this place because of the advertised breakfast and the recommendation of the folks I visited. They said breakfast was the best with eggs, bacon, sausage etc. So, imagine my surprise when I went downstairs and all I saw was a waffle machine, corn muffins and a broken coffee machine! I looked around in amazement! WTH!! There was a guy sitting at the table with his wife. He says, “I did the same thing you did”. I asked the mgr and was told “I wish we did. Not all things are at all locations” Dude..You need to change your website. Minus one star
Looking for room service, I expected them to come up every day, NOPE, every other day NOPE. They come every three days or upon request. I never saw them because I left. Minus one star
Asked for the pool. Out of service for the year. Minus one star
To Management: Unless you are going to reimbursement me for the unused portion of my prepayment…I am not interested in anything you have to say
1.0分
其他
******* never sent my reservation to the property, so I did not get to stay and had to drive home 2.5 hours unexpectedly. DO NOT USE *******
1.0分
其他
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What a medd
Breakfast okay for continental. Room had no key? Staff let us in. No shampoo, hairdryer or telephone. TV DID NOT WORK! Bathroom, bedspread and floors dirty. Place needs a cleaning. Disappointed!
2.0分
其他
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One comforter was covered in black substance. The phone was covered in what seemed to be orange soda. TV only worked the morning we left. Beds hard as rock. Eve
1.0分
商务出差
I had a heart attack and they refused a refund. So my remark is, “pretty gross.”
5.0分
其他
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This place was perfect for my needs. A clean, safe place, to rest my head and a way above average staff. The staff were so kind and helpful. I wouldn’t think twice about booking with this place again.
The ONLY issue we had was that the pool is not open. Not a deal breaker but it was not listed as closed and so we were expecting it to be open. We survived, lol.
This property has not had a working pool for years!
Everything was great. Except when the front desk gave my room to a newly arriving guest while I was in it. Awkward surprise when he opened the room door.
Great stay
The staff was amazing friendly professional and helpful. I loved the room and the bed was so comfy! The only negative comment I had was that the waffle maker didn’t cook the waffle all the way with raw batter through most of it. But I enjoyed some of the other breakfast options.
I had never visited Hague before and I enjoyed the town very much!
OK
QI was OK. In small town VA quick overnight stop late night. The hotel sufficed. Room was fine, separate beds. Cont bfast was better than expected. Shower pressure a little weak. We got what we paid for... Movin on
Usually okay but this stay we were put in 3 different rooms 1st terrible smell in first even employee said it was 2nd cigarette smell and sink wouldn’t drain and no one available to fix it 3 A/C broken
Then my brother was in another room (we stayed 3 days )we went to visit family 1st day come back and they checked someone in in my brothers room
Just terrible service
Key Card- Got to the resort, got card for rm 205. Card did not work, went to desk to be reprogrammed, still did not work, went back again and was told it may be the batteries so the guy cam up with me and went to rm 203. I asked him why and was told “oh they must’ve written the wrong number on the card envelope. Minus one star
Got into the room. Turned on the bathroom light and heard a very loud overhead fan. Took a shower and the pipes began to squeak. Between the fan and the pipes, this was the loudest shower ever. Minus one star
I chose this place because of the advertised breakfast and the recommendation of the folks I visited. They said breakfast was the best with eggs, bacon, sausage etc. So, imagine my surprise when I went downstairs and all I saw was a waffle machine, corn muffins and a broken coffee machine! I looked around in amazement! WTH!! There was a guy sitting at the table with his wife. He says, “I did the same thing you did”. I asked the mgr and was told “I wish we did. Not all things are at all locations” Dude..You need to change your website. Minus one star
Looking for room service, I expected them to come up every day, NOPE, every other day NOPE. They come every three days or upon request. I never saw them because I left. Minus one star
Asked for the pool. Out of service for the year. Minus one star
To Management: Unless you are going to reimbursement me for the unused portion of my prepayment…I am not interested in anything you have to say
******* never sent my reservation to the property, so I did not get to stay and had to drive home 2.5 hours unexpectedly. DO NOT USE *******
What a medd
Breakfast okay for continental. Room had no key? Staff let us in. No shampoo, hairdryer or telephone. TV DID NOT WORK! Bathroom, bedspread and floors dirty. Place needs a cleaning. Disappointed!
One comforter was covered in black substance. The phone was covered in what seemed to be orange soda. TV only worked the morning we left. Beds hard as rock. Eve
I had a heart attack and they refused a refund. So my remark is, “pretty gross.”
This place was perfect for my needs. A clean, safe place, to rest my head and a way above average staff. The staff were so kind and helpful. I wouldn’t think twice about booking with this place again.
The ONLY issue we had was that the pool is not open. Not a deal breaker but it was not listed as closed and so we were expecting it to be open. We survived, lol.