酒店回复: Thank you so much for your kind words! We're glad to hear you enjoyed our cozy rooms, warm pool, and especially the friendly service from our team. It's always a pleasure when guests feel comfortable and welcomed during their stay . We hope to have the opportunity to host you again soon!
4.0分
情侣出游
原文
翻译提供方：Google
好的
酒店回复: Thank you Prarthana for staying with us.
3.0分
其他
Autolock was not working.
Wifi was not working
Couldn’t watch TV
I wish they had blockout curtain so it can block outside street light
5.0分
其他
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The staff was very friendly at check-in. The room was nice and clean. The only detraction from this property is that the breakfast options weren't appealing to me, but there are several other options in the area.
I would definitely stay here again
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酒店回复: Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff friendly at check in and that your room was clean and comfortable. We appreciate your honest comments regarding our breakfast offerings and are always looking for ways to improve. We're also glad you were able to find alternative options nearby. Thank you for choosing to stay with us and we look forward to welcoming you back again in the future!
2.0分
其他
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WORRIED!!!!!!
I arrived at 7pm and was given a room key number 210. When I went up stairs the room was occupied. I went back downstairs and told the clerk and she did apologize and gave me room number 204. Then an hour later the help was telling me I had to move to 211. I went back downstairs and talked to the clerk and the help was suppose to go to 304 to move them to 211. I also got a call while in my room asking my name to confirm I was in 204. I am not sure what your procedures are. But giving me a key to an occupied room, they were not in the room but the tv was on their luggage was in the room and their bathroom bag was on the sink. Thank god I didn’t get shot. This is totally unacceptable. I will say I was worried all night after all the above. I out the chair up against the door and did not sleep well at all. I will not be staying at this hotel again.
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酒店回复: Thank you, Larry, for taking the time to share your experience. Please accept our sincerest apologies for the series of events that occurred during your stay. We fully understand how unsettling and unacceptable it must have been to be given access to an already occupied room, followed by an unexpected knock from housekeeping suggesting a room change .Your safety, comfort, and peace of mind are of the utmost importance to us, and we deeply regret that we fell short in all these areas. We completely understand your concern and the fear this situation caused, and we take it very seriously . This is not the experience we ever want our guests to have.Please rest assured that we are addressing this matter internally with our front desk team to ensure such errors are not repeated in the future. While we cannot undo the discomfort you experienced, we do hope you will allow us the opportunity to make this right.
4.0分
其他
Room was clean
The staff are all polite
Only thing the hot water IS NOT HOT at all
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酒店回复: Thank you David, for sharing your review. We're pleased that the cleanliness of the room and the politeness of our staff met your expectations. We sincerely apologize for the inconvenience caused by the hot water issue. Your feedback is valuable, and we hope to have the opportunity to serve you better in the future.
5.0分
其他
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Mother Daughter vacation
This was a Mother Daughter trip. Check in was super easy, the staff was great. The rooms were clean and comfortable. Will definitely book again.
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酒店回复: Thank you so much for your kind words, Carmen! We're thrilled to hear that you and your daughter had a great stay with us. We're glad check-in was smooth, the staff made you feel welcome, and that your room was clean and comfortable. We truly appreciate your feedback and can't wait to welcome you both back for another memorable stay!
4.0分
其他
Decent stay. No frills. Simply acceptable. Great location. Comfortable bed. About all one can expect from a 2 1/2 star hotel.
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酒店回复: Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed our great location and found the bed comfortable. Your feedback helps us identify areas where we can improve, and we'll certainly use it to enhance our guest experience moving forward. We hope to have the opportunity to welcome you back in the future.
4.0分
情侣出游
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The staff was incredible but you get what you pay for as far as the facilities, it’s an older building for sure. The room was clean and bed was comfy but it was humid and smelled like ****. The a/c unit made us both pretty stuffy and I would have loved a full length mirror in the room since we were staying here for a wedding. I think the majority of people staying here are doing temp work in the area. Being in walking distance to Chick-fil-A was awesome!
亲爱的亲爱的亲爱的
小型温水泳池，舒适的房间，友好的工作人员
好的
Autolock was not working.
Wifi was not working
Couldn’t watch TV
I wish they had blockout curtain so it can block outside street light
The staff was very friendly at check-in. The room was nice and clean. The only detraction from this property is that the breakfast options weren't appealing to me, but there are several other options in the area.
I would definitely stay here again
WORRIED!!!!!!
I arrived at 7pm and was given a room key number 210. When I went up stairs the room was occupied. I went back downstairs and told the clerk and she did apologize and gave me room number 204. Then an hour later the help was telling me I had to move to 211. I went back downstairs and talked to the clerk and the help was suppose to go to 304 to move them to 211. I also got a call while in my room asking my name to confirm I was in 204. I am not sure what your procedures are. But giving me a key to an occupied room, they were not in the room but the tv was on their luggage was in the room and their bathroom bag was on the sink. Thank god I didn’t get shot. This is totally unacceptable. I will say I was worried all night after all the above. I out the chair up against the door and did not sleep well at all. I will not be staying at this hotel again.
Room was clean
The staff are all polite
Only thing the hot water IS NOT HOT at all
Mother Daughter vacation
This was a Mother Daughter trip. Check in was super easy, the staff was great. The rooms were clean and comfortable. Will definitely book again.
Decent stay. No frills. Simply acceptable. Great location. Comfortable bed. About all one can expect from a 2 1/2 star hotel.
The staff was incredible but you get what you pay for as far as the facilities, it’s an older building for sure. The room was clean and bed was comfy but it was humid and smelled like ****. The a/c unit made us both pretty stuffy and I would have loved a full length mirror in the room since we were staying here for a wedding. I think the majority of people staying here are doing temp work in the area. Being in walking distance to Chick-fil-A was awesome!