Room was clean. Loved how the cleaning staff made animals out of the towels - very neat touch. Gal who checked us in was friendly and told us everything we needed to know such as shuttle times, breakfast times, etc.
展开
酒店回复: Thank you for sharing your experience! We’re glad to hear your room was clean and that you enjoyed the fun towel animals — our housekeeping team will love hearing that. It’s also great to know our front desk staff made you feel welcome and provided all the information you needed. We appreciate you choosing to stay with us and hope to see you again soon!
5.0分
其他
The room was VERY clean. Front desk staff was extremely helpful and provided great directions.
展开
酒店回复: Thank you so much for your kind feedback! We’re delighted to hear that your room was very clean and that our front desk team was able to help and provide clear directions. We truly appreciate you staying with us and hope to welcome you back again soon!
5.0分
其他
展开
The room was very clean and we really liked the hardwood floors! The bathroom was spacious, as was the room. Our king bed was very comfortable, the staff was so friendly and caring. We enjoyed the continental breakfast and the dining area was very clean. Great accommodations and great staff. Thank you!
展开
酒店回复: Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed your clean, spacious room and comfortable king bed. Our team truly appreciates your kind words, and we’re glad you enjoyed the breakfast and dining area as well. We’re grateful you chose to stay with us and hope to welcome you back again soon!
4.0分
其他
展开
It was fine in every way once I got there, but I could not talk to anyone to make sure late arrival was OK. The extension that was supposed to be existing reservstions said she couId only make new reservations and hung up on me! So I had to miss church to abide by the one-hour check-in window.
展开
酒店回复: Thank you for sharing your experience. We’re glad everything went well once you arrived, but we’re very sorry for the difficulty you had reaching someone beforehand. That’s not the level of service we want to provide, and we understand how frustrating it must have been — especially having to adjust your plans to meet the check-in window. We appreciate you bringing this to our attention, and we’ll be looking into the miscommunication so we can prevent this in the future.
5.0分
商务出差
This was the nicest hotel we have stayed in in quite a few years. I loved it so much! It was clean and quiet.
展开
酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear this was the nicest hotel you’ve stayed in for years. We’re glad you loved your room and found everything clean and quiet. It means a lot to us, and we hope to welcome you back again soon!
5.0分
商务出差
展开
Location is very good, close to shopping and dining, and only about a mile from a Tesla Supercharger (by Hyvee). Short drive to Mayo Clinics. Good breakfast. Our room was a single queen, which was fine for my wife and I. Not spacious, and the bathroom was on the smaller side, but still perfectly acceptable. We've now stayed here twice, and likely will stay again.
展开
酒店回复: Thank you for choosing to stay with us again! We're glad you enjoyed our convenient location, breakfast, and found the room comfortable for your visit. We appreciate your continued trust and look forward to welcoming you back on your next trip to Rochester.
4.0分
家庭亲子
展开
Very clean, easy to access, fast check in with fun animal designs with towels were a delightful surprise. Mattress could be more comfortable although the sheets & towels were soft & very nice. Walls were a bit thin as we could hear the neighbours. Price was excellent
展开
酒店回复: Thank you for sharing your experience! We’re glad you enjoyed the cleanliness, quick check-in, and our little towel surprises. We appreciate your feedback about the mattress and walls—it helps us improve. We’re happy you found the price a great value and hope to welcome you back soon!
5.0分
朋友出游
展开
I did not try the breakfast as my friends appointments were very early in the morning.
All staff were wonderful to deal with, from checkin to checkout.
The room was very clean, comfy bed and everything worked as it should.
I would stay here agin. Great value and nice property and staff.
展开
酒店回复: Thank you for your kind words! We’re glad you found the room clean and comfortable and that our staff made your stay pleasant from check-in to checkout. We appreciate your feedback and hope you’ll stay with us again — maybe next time you’ll get to try the breakfast too!
5.0分
其他
展开
I have stayed at this property multiple times and will continue to do so. Best value in all of Rochester, seriously.
It is clean/tidy, the staff are courteous, friendly, and helpful.
The price is excellent and they offer one of the best breakfast selections in the area for that price point hotel.
Mr. Pizza across the street is ALWAYS a do not miss stop.
展开
酒店回复: Thank you for your wonderful review and for being a returning guest! We’re so happy to know you continue to enjoy the cleanliness, friendly service, and great value we strive to provide. It’s also great to hear you enjoy our breakfast and the nearby Mr. Pizza — a local favorite! We look forward to welcoming you back again soon.
5.0分
其他
展开
This is a great hotel to stay. Great location, clean and nice for the price. Room has everything you need. It has a microwave and refrigerator and coffee maker. They even make cute origami animals with the towels. The staff is super friendly and welcoming. My plans changed and I checked out a day early and they graciously refunded me for the 1 night. The breakfast is good and nice variety of hot and cold items. They have biscuits and bacon and sausage and I made a breakfast sandwich. I had a waffle and yogurt and the coffee was good with coffeemate flavored creamers. I would definitelty stay here again.
Room was clean. Loved how the cleaning staff made animals out of the towels - very neat touch. Gal who checked us in was friendly and told us everything we needed to know such as shuttle times, breakfast times, etc.
The room was VERY clean. Front desk staff was extremely helpful and provided great directions.
The room was very clean and we really liked the hardwood floors! The bathroom was spacious, as was the room. Our king bed was very comfortable, the staff was so friendly and caring. We enjoyed the continental breakfast and the dining area was very clean. Great accommodations and great staff. Thank you!
It was fine in every way once I got there, but I could not talk to anyone to make sure late arrival was OK. The extension that was supposed to be existing reservstions said she couId only make new reservations and hung up on me! So I had to miss church to abide by the one-hour check-in window.
This was the nicest hotel we have stayed in in quite a few years. I loved it so much! It was clean and quiet.
Location is very good, close to shopping and dining, and only about a mile from a Tesla Supercharger (by Hyvee). Short drive to Mayo Clinics. Good breakfast. Our room was a single queen, which was fine for my wife and I. Not spacious, and the bathroom was on the smaller side, but still perfectly acceptable. We've now stayed here twice, and likely will stay again.
Very clean, easy to access, fast check in with fun animal designs with towels were a delightful surprise. Mattress could be more comfortable although the sheets & towels were soft & very nice. Walls were a bit thin as we could hear the neighbours. Price was excellent
I did not try the breakfast as my friends appointments were very early in the morning.
All staff were wonderful to deal with, from checkin to checkout.
The room was very clean, comfy bed and everything worked as it should.
I would stay here agin. Great value and nice property and staff.
I have stayed at this property multiple times and will continue to do so. Best value in all of Rochester, seriously.
It is clean/tidy, the staff are courteous, friendly, and helpful.
The price is excellent and they offer one of the best breakfast selections in the area for that price point hotel.
Mr. Pizza across the street is ALWAYS a do not miss stop.
This is a great hotel to stay. Great location, clean and nice for the price. Room has everything you need. It has a microwave and refrigerator and coffee maker. They even make cute origami animals with the towels. The staff is super friendly and welcoming. My plans changed and I checked out a day early and they graciously refunded me for the 1 night. The breakfast is good and nice variety of hot and cold items. They have biscuits and bacon and sausage and I made a breakfast sandwich. I had a waffle and yogurt and the coffee was good with coffeemate flavored creamers. I would definitelty stay here again.