酒店回复: Dear Guest,Thank you for your honest feedback. We're sorry to hear that the condition of the property and parking experience didn't meet your expectations. We understand how important value and convenience are, and we’ll share your comments with our management team as we continue working on improvements. We appreciate your perspective and hope to have the chance to provide a better experience in the future.Sincerely, Front Desk Hotel Management
酒店回复: Dear Evonne,Thank you for your review and for highlighting the positive aspects of your stay, such as the breakfast and room comfort. We’re glad those parts of your experience were satisfactory. We apologize for the challenges you faced with our parking area. We understand how frustrating tight and limited parking can be, especially with larger vehicles, and we’re actively exploring solutions to improve accessibility and safety for our guests.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方:Google
短期住宿。
酒店员工非常友好且乐于助人。这家酒店的停车位位于地下,非常非常紧张。
房间宽敞,床很舒服。
走廊地毯需要深度清洁,但房间本身看起来整洁干净。
欧陆式早餐主要包括含糖麦片、酸奶、煎饼和松饼。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're pleased to hear that our staff was friendly and helpful and that you found the room spacious and the bed comfortable. We do apologize for the tight parking and the condition of the hallway rugs, and we will address those areas to improve the guest experience.We appreciate your input and look forward to making your next stay even better.Sincerely, Front Desk Hotel Management Hotel Med Park
酒店回复: Dear Guest,Thank you for your 8 out of 10 rating and for choosing us for your first stay. We're happy to hear you enjoyed our friendly staff and great breakfast. It’s great that some room features met your needs.We do apologize for the inconsistencies in room amenities and the early morning noise. We’ll also work on improving the cleanliness of common areas like the hallway stairs. Your feedback is very helpful, and we hope to make your next stay even better.Sincerely, Hotel Manager
酒店回复: Dear Nicole, We sincerely apologize for the issues you encountered during your stay. Cleanliness, guest comfort, and accurate service are our priorities, and we're sorry to hear we fell short. Your feedback has been shared with our team to address these concerns. We regret that your experience was not what it should have been and appreciate you bringing it to our attention. Sincerely, Front Desk Hotel Management Hotel Med Park
酒店回复: Dear Manuel,Thank you for your feedback. We're glad you stayed with us, but we’re sorry to hear the AC did not cool the room efficiently during such hot weather. We understand how uncomfortable that must have been and will be checking the unit to ensure better performance for future guests.Sincerely,Hotel Manager
酒店回复: Dear Erin,Thank you for your detailed feedback. We sincerely apologize for the inconveniences you faced during your late check-in and the overall cleanliness of your room. Your experience is important to us, and we will address these issues with our team to ensure improvements. We appreciate your insights and hope for a chance to regain your trust.Sincerely, Hotel Manager
4.0分
商务出差
原文
翻译提供方:Google
加州大学戴维斯分校和圣地兄弟会的位置都很好。楼下停车有点困难。没吃早餐,所以没法评价。
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酒店回复: Dear Perry,Thank you for highlighting our convenient location near UC Davis and Shriners. We appreciate your feedback about the parking and will work on improving that experience. We hope to welcome you back soon to try our breakfast and provide a more complete stay.Sincerely, Hotel Manager
酒店回复: Dear Sean,Thank you for your honest feedback. We’re sorry to hear that your recent stay did not meet your expectations. We appreciate your loyalty and will address the maintenance and cleanliness issues you mentioned. Your insights are invaluable as we work towards improvements. We hope to restore your faith in us soon!Sincerely, Hotel Manager
很棒的房间,套房很隔音,设施非常好,很齐全。不足是香水味有点重,但是问题不大,很愉快。
整个地方看起来相当破旧。虽然不算破旧,但考虑到价格,我还是会选择其他地方。而且停车场的进出空间非常狭窄。有时,根据其他车辆的停车位置,需要三点转向才能转弯。总的来说,性价比不高。
停车要小心
停车太糟糕了,只有几个停车位,入口也很窄。我的SUV没刮到,还好。早餐还行,房间也还行。就是停车真的很糟糕,而且你最好祈祷你离开的时候没人试图进入停车场,否则你会迎面撞上去的。两个车道都不够用!
短期住宿。
酒店员工非常友好且乐于助人。这家酒店的停车位位于地下,非常非常紧张。
房间宽敞,床很舒服。
走廊地毯需要深度清洁,但房间本身看起来整洁干净。
欧陆式早餐主要包括含糖麦片、酸奶、煎饼和松饼。
第一次入住
员工友好,早餐美味。房间设施不太一致,比如我隔壁朋友家有钟,而我没有。我的枕头很好,她的枕头不好。交通噪音问题无能为力,早上7点窗户下方就有吹叶机。走廊楼梯老旧,不干净。
千万别住这里
地毯太脏了。按摩浴缸坏了。他们说他们自豪地提供星巴克,但这根本不是事实。早餐糟透了,他们打电话叫醒我和孩子们,让我们别再跳了(当时我们正躺在床上睡觉)。以后再也不会住了。
空调效果不太好,不适合这么大的房间。室外温度高达102华氏度(约48摄氏度),入住时空调开了5个多小时才降温。
由于这是一次意外的萨克拉门托之行,所以我很晚才办理入住。我很高兴能有一间酒店房间,但是当前台服务员等了十多分钟并按了很多次室外门铃才叫醒我并打开外门时,我感到很冷,印象非常不好。办理入住的时间似乎没有必要,我不得不等服务员告诉我男朋友可以停车的地方(就在他等候的地方的正前方)。走廊里有一股怪味,不干净,也不腐臭,但并不吸引人。房间在意料之中,只是不太干净。软垫枕头上有污渍,淋浴墙上有黑色痕迹(或物质)。总的来说,感觉房间或酒店都不太卫生。一开始的漫长等待肯定没有帮助。我不会再住这家酒店,也不会推荐。
加州大学戴维斯分校和圣地兄弟会的位置都很好。楼下停车有点困难。没吃早餐,所以没法评价。
再也不来了
酒店需要翻新,肮脏难闻。浴室很旧。走廊和房间都有霉味。我几年前住过那里,感觉很棒,但现在情况每况愈下。