Stayed one night after a long drive. Room was clean, facility was quiet and breakfast was ready in the morning. Would stay
again.
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酒店回复: Hi Shelley -thank you so much! We're thrilled to know your stay hit all the right notes. Your kind feedback means a lot, and we can't wait to welcome you back for another top-notch experience! 🛏️😊💯
5.0分
其他
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Our greeting at the desk was very friendly. We had booked a room for the wrong date and even with a large group coming in he accommodated us. Very comfortable room. Great breakfast. We would stay here again
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酒店回复: Hi John - Thank you so much for your kind words! We're thrilled to hear that our front desk team made you feel welcome and was able to accommodate your reservation mix-up—even during a busy time. It’s wonderful to know you enjoyed a comfortable stay and a great breakfast. We truly appreciate your feedback and look forward to welcoming you back again soon!
1.0分
其他
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I will never stay there again. The rooms have a very bad smell in them. I had to ask to can’ change rooms twice because of the smell. It was hot as hell in the entire building. Never again
5.0分
其他
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A pleasant stay!
We had a late arrival, but our check in was fast and friendly. Our room was quiet and clean and we had no trouble settling in. Nice warm options for breakfast. A pleasant stay!
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酒店回复: Dear Suzanne - Thank you so much for the kind words and perfect score!We’re thrilled to hear that your arrival was smooth and welcoming, and that your room provided the peace and comfort you needed after a long day. We’re also glad you enjoyed the warm breakfast options—it’s a great way to start the morning!We appreciate you choosing to stay with us and hope to welcome you back for another pleasant visit soon. 😊
2.0分
其他
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Eh at best
Front desk staff was somewhat rude. The room with the pool was incredibly hot and we couldn't stay in it for very long. The vending machines ate our money. Room was decent but you can't connect apps to the tv to watch additional content.
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酒店回复: Hi Danielle - Thank you for sharing your experience with us. We're sorry to hear that your stay didn't meet expectations and that several aspects—from the front desk interaction to the pool room temperature and vending machine issues—fell short. We know how important it is for guests to feel welcomed and enjoy hassle-free amenities, and we regret that these areas caused frustration. We're looking into each concern you mentioned and appreciate you bringing them to our attention. We hope to have the chance to provide a much-improved stay in the future.
3.0分
其他
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Costs too much for what you’re getting
Hotel was Meh…smelled like a dirty locker room. Breakfast was terrible, rotten fruit, runny eggs, hard potatoes. Not a good deal for the price
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酒店回复: Hi Sarah - Thank you for your honest feedback. We're truly sorry to hear that your experience didn’t meet expectations. What you described is far from the standard we aim to provide, and we take your comments seriously. We’ll be addressing the concerns you raised—especially regarding cleanliness and breakfast quality—with our team immediately.Your experience matters to us, and we’d appreciate the opportunity to make things right. If you're open to it, please reach out to us directly so we can learn more and work toward a better experience should you choose to stay with us again.
3.0分
其他
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The stay was your average stay but we needed to leave early due an emergency and they were unwilling to even do a partial refund.
Management seemed a little unorganized. We could only get one key card for a family of four because they didn’t have enough.
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酒店回复: HI Kelli - Thank you for sharing your feedback. I’m truly sorry to hear that your stay didn’t meet expectations, especially given the circumstances. Needing to cut a trip short due to an emergency is stressful enough—we understand how frustrating it must have been not to receive more flexibility or support during that time.The issue with the limited key cards and your impression of our management’s organization is also concerning, and not at all reflective of the experience we aim to provide. Your comments have been shared with our team so we can better prepare and respond more thoughtfully in the future.We appreciate you bringing this to our attention, and we hope you’ll give us an opportunity to provide a much smoother and more accommodating stay next time.
4.0分
其他
Decent option
Comfortable bed. Room had stained carpet and a funny smell.
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酒店回复: Dear Travis - Thank you for staying with us and for sharing your honest feedback!We’re glad to hear the bed was comfortable and that you rested well. We’re sorry, however, that the condition of the carpet and room odor fell short of expectations. Please know that we're actively renovating and updating our property to ensure a cleaner, fresher guest experience. Your comments help us prioritize what matters most.We hope to welcome you back soon and provide an even better stay.
3.0分
其他
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4-night stay to visit family.
Comfort Inn East Wichita, KS, is not a 5-star hotel but spending the majority of the time with relatives, I only used it for breakfast and to sleep. No problem as long as it has a clean bed & bathroom - which it did in all fairness. However, you get what you pay for.
Booking site rates it at an 8/10, although mixed reviews on Trip Advisor, my own would be closer to 6/10, explained as follows. Checking in went without a problem and I quickly got room keys. Going to the room I went past the pool noticing it had somewhat cloudy water, this did not change significantly during the whole stay. The room was clean, although it was missing a microwave that I have seen in comparable hotels. The (analog) TV service was downscale and did not include a TV guide menu to choose channels or to find out what was on. The A/C unit was working however I felt sometimes it did not keep my preferred temperature setting. Very basic toiletries were available. Breakfast service was between 6:00-9:00AM. Breakfast room was clean but I only saw the cleaning lady in action twice, one morning both trash cans were overflowing. Limited fruit options were available, such as only apples - no oranges or bananas. I thought the leftover bread & bagels were “recycled” to be consumed the following day. The juice dispenser was out of order the whole time and I did not see yogurt. I had to eat grape jelly on toast for a couple of days, no other (strawberry, cherry or orange jam) flavor options...
所有工作人员都非常有礼貌。设施很好。
缺点是我不得不坚持要求打扫房间。
Stayed one night after a long drive. Room was clean, facility was quiet and breakfast was ready in the morning. Would stay
again.
Our greeting at the desk was very friendly. We had booked a room for the wrong date and even with a large group coming in he accommodated us. Very comfortable room. Great breakfast. We would stay here again
I will never stay there again. The rooms have a very bad smell in them. I had to ask to can’ change rooms twice because of the smell. It was hot as hell in the entire building. Never again
A pleasant stay!
We had a late arrival, but our check in was fast and friendly. Our room was quiet and clean and we had no trouble settling in. Nice warm options for breakfast. A pleasant stay!
Eh at best
Front desk staff was somewhat rude. The room with the pool was incredibly hot and we couldn't stay in it for very long. The vending machines ate our money. Room was decent but you can't connect apps to the tv to watch additional content.
Costs too much for what you’re getting
Hotel was Meh…smelled like a dirty locker room. Breakfast was terrible, rotten fruit, runny eggs, hard potatoes. Not a good deal for the price
The stay was your average stay but we needed to leave early due an emergency and they were unwilling to even do a partial refund.
Management seemed a little unorganized. We could only get one key card for a family of four because they didn’t have enough.
Decent option
Comfortable bed. Room had stained carpet and a funny smell.
4-night stay to visit family.
Comfort Inn East Wichita, KS, is not a 5-star hotel but spending the majority of the time with relatives, I only used it for breakfast and to sleep. No problem as long as it has a clean bed & bathroom - which it did in all fairness. However, you get what you pay for.
Booking site rates it at an 8/10, although mixed reviews on Trip Advisor, my own would be closer to 6/10, explained as follows. Checking in went without a problem and I quickly got room keys. Going to the room I went past the pool noticing it had somewhat cloudy water, this did not change significantly during the whole stay. The room was clean, although it was missing a microwave that I have seen in comparable hotels. The (analog) TV service was downscale and did not include a TV guide menu to choose channels or to find out what was on. The A/C unit was working however I felt sometimes it did not keep my preferred temperature setting. Very basic toiletries were available. Breakfast service was between 6:00-9:00AM. Breakfast room was clean but I only saw the cleaning lady in action twice, one morning both trash cans were overflowing. Limited fruit options were available, such as only apples - no oranges or bananas. I thought the leftover bread & bagels were “recycled” to be consumed the following day. The juice dispenser was out of order the whole time and I did not see yogurt. I had to eat grape jelly on toast for a couple of days, no other (strawberry, cherry or orange jam) flavor options...