RIGHT AFTER WE CHECK IN WE DID'NT STAY......WE LEFT and got a ROOM AT THE QUALITY INN ....IT WAS UNSAFE....KEEP THE MONEY....MY DONATION TO RODE WAY INN....SMH~ LMAFO....THE PEOPLE ON THE OTHER STREET WAS RACHET LOL~
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酒店回复: Dear Kenya,We are glad you considered our property for your stay, and your feedback helps us understand the concerns you experienced upon arrival. We regret the inconvenience caused and have noted your comments regarding the surroundings and overall sense of safety. These points will be reviewed with our team as we work to improve guest comfort and confidence. Sincerely, Hotel Manager
1.0分
商务出差
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Property is poorly taken care of, room had horrible mold and mildew smell. Floor was peeling up in multiple places. Very run down and poorly maintained. Owners should be embarrassed to charge money for this dump.
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Our team is committed to providing a clean and well-maintained environment for every guest, and your feedback helps us identify areas needing attention. We have noted your concerns regarding room condition, flooring, and odor, and these matters will be addressed with our maintenance and housekeeping teams. We truly value your input and will work diligently to enhance the comfort and overall experience for future guests.Sincerely, Hotel Manager
1.0分
家庭亲子
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Blasting music after quiet hours, foul language and foul music. Arguing outside my hotel door and swearing to their god. Staff didn’t respond when called for the disturbance, cigs all over the floor and the room smelled like it. The corners where the ice machine and vending machines are located smells like urine. Overall not a recommendation.
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酒店回复: Dear Tiffany,We regret to hear about the noise and cleanliness issues you encountered. A peaceful and well-maintained environment is very important to us, and your concerns have been shared with our management and housekeeping teams for immediate review. We will be reinforcing quiet-hour policies and improving monitoring to ensure guests enjoy a safe and comfortable stay. Your feedback is greatly appreciated and will help us make necessary improvements.Sincerely, Hotel Manager
1.0分
家庭亲子
Pool was closed for maintenance- no mention online or on the phone. Building and grounds were dirty and poorly maintained.
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酒店回复: Dear Anthony,We understand your disappointment regarding the pool being closed and the condition of the building and grounds. Clear communication and upkeep are very important, and your comments highlight areas where we need to improve. Feedback like yours helps us focus on providing a cleaner, more enjoyable environment for future guests. We truly appreciate you taking the time to share your perspective, as it supports our efforts to make meaningful changes for a better stay experience.Sincerely, Hotel Manager
2.0分
其他
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As a solo traveler looking for a low price option on ******* that's close to the ****** this seemed like a decent choice. The cleanliness and furniture was subpar but that was expected based on price and reviews. AC unit worked great, water pressure was good, mini fridge was clean and functional. The surrounding area has a high frequency loitering and the mini mart near the hotel is more of a hangout for locals.
2.0分
情侣出游
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You get what you pay for there’s a lot of homeless people around the building. They’re doing a lot of renovations the room smell like a mix of mildew and like mop water point I only stayed one night.
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酒店回复: Dear Julizza, Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
太糟糕了
住了两晚。我要求打扫，但没人打扫。工作人员很不热情。噪音很大，游泳池也坏了，而且房子外面和周围有很多无家可归的人。这不是一个令人愉快的地方。我不推荐。住了两晚。我要求打扫，但没人打扫。工作人员很不热情。噪音很大，游泳池也坏了，而且房子外面和周围有很多无家可归的人。这不是一个令人愉快的地方。我不推荐。
酒店糟糕又脏！所有东西都破烂不堪，很多无家可归的人
太棒了
RIGHT AFTER WE CHECK IN WE DID'NT STAY......WE LEFT and got a ROOM AT THE QUALITY INN ....IT WAS UNSAFE....KEEP THE MONEY....MY DONATION TO RODE WAY INN....SMH~ LMAFO....THE PEOPLE ON THE OTHER STREET WAS RACHET LOL~
Property is poorly taken care of, room had horrible mold and mildew smell. Floor was peeling up in multiple places. Very run down and poorly maintained. Owners should be embarrassed to charge money for this dump.
Blasting music after quiet hours, foul language and foul music. Arguing outside my hotel door and swearing to their god. Staff didn’t respond when called for the disturbance, cigs all over the floor and the room smelled like it. The corners where the ice machine and vending machines are located smells like urine. Overall not a recommendation.
Pool was closed for maintenance- no mention online or on the phone. Building and grounds were dirty and poorly maintained.
As a solo traveler looking for a low price option on ******* that's close to the ****** this seemed like a decent choice. The cleanliness and furniture was subpar but that was expected based on price and reviews. AC unit worked great, water pressure was good, mini fridge was clean and functional. The surrounding area has a high frequency loitering and the mini mart near the hotel is more of a hangout for locals.
You get what you pay for there’s a lot of homeless people around the building. They’re doing a lot of renovations the room smell like a mix of mildew and like mop water point I only stayed one night.