Staff was friendly and helpful, explaining everything I needed while checking in. Excellent service!
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酒店回复: Dear Amanda,Thank you so much for your wonderful review and perfect rating! We're truly happy to hear that you felt welcomed and well taken care of during your stay. Our team always aims to make every guest feel at home, and it's lovely to know that made a difference for you. We hope to have the pleasure of welcoming you back again soon!Warm Regards,ValerieGuest Services Team
5.0分
商务出差
Absolutely enjoyed our stay here!! All the staff were incredibly friendly and the hotel was incredibly clean! Highly recommend!!
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酒店回复: We’re so glad to hear your stay was such a positive experience! Thank you for highlighting our team’s friendliness and the cleanliness of the hotel — both are top priorities for us. We appreciate the recommendation and look forward to welcoming you back to Holiday Inn Cold Lake.
5.0分
家庭亲子
The receptionist Omar was very helpful. Making sure that our check in was smooth and informing us of things what we need to know about our stay. Thanks Omar!
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酒店回复: Thank you for sharing your experience! We’re so pleased to hear Omar made your check-in smooth and informative — he’s a valued member of our team, and we’ll be sure to pass along your kind words. We’re glad you felt well taken care of and hope to welcome you back to Holiday Inn Cold Lake soon.
4.0分
其他
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Spent a great night there recently while we enjoyed Kinosoo Beach. Everything was wonderful, but I noticed the bed linens smelled "musty". Could just be a detergent issue or maybe a sensitive nose. Over-all excellent value.
5.0分
家庭亲子
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The room was lovely... beds so comfortable! We had a room with a couch (extra living area) so happy we selected this option! Exceptionally clean. The breakfast was fantastic! Staff were so friendly and helpful! Definitely recommend!
5.0分
家庭亲子
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This is our “go-to” hotel in Cold Lake! Beds are extremely comfortable, and the breakfast is fantastic. We also love how clean it always is, and enjoy using the pool and hot tub. The water pressure in our 2nd floor room shower was amazing as well.
5.0分
家庭亲子
I loved our stay because of the clean room and staff are very accommodating.
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酒店回复: Thank you for the wonderful rating! It’s great to know you had a wonderful stay — our Holiday Inn Express team works hard to ensure every guest feels welcome and every room meets our high standards. We’re grateful you chose us and look forward to hosting you again when you return to Cold Lake!
5.0分
家庭亲子
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We love this hotel and come almost every year for several nights. As a bigger family, we really appreciate the size of the rooms, the in room microwave/fridge/coffee maker and of course, the full breakfast each morning. Staff are always friendly and helpful and my kids look forward to this stay every year. See you next time!
丰盛的早餐和舒适的按摩浴缸
友好的客户服务
Staff was friendly and helpful, explaining everything I needed while checking in. Excellent service!
Absolutely enjoyed our stay here!! All the staff were incredibly friendly and the hotel was incredibly clean! Highly recommend!!
The receptionist Omar was very helpful. Making sure that our check in was smooth and informing us of things what we need to know about our stay. Thanks Omar!
Spent a great night there recently while we enjoyed Kinosoo Beach. Everything was wonderful, but I noticed the bed linens smelled "musty". Could just be a detergent issue or maybe a sensitive nose. Over-all excellent value.
The room was lovely... beds so comfortable! We had a room with a couch (extra living area) so happy we selected this option! Exceptionally clean. The breakfast was fantastic! Staff were so friendly and helpful! Definitely recommend!
This is our “go-to” hotel in Cold Lake! Beds are extremely comfortable, and the breakfast is fantastic. We also love how clean it always is, and enjoy using the pool and hot tub. The water pressure in our 2nd floor room shower was amazing as well.
I loved our stay because of the clean room and staff are very accommodating.
We love this hotel and come almost every year for several nights. As a bigger family, we really appreciate the size of the rooms, the in room microwave/fridge/coffee maker and of course, the full breakfast each morning. Staff are always friendly and helpful and my kids look forward to this stay every year. See you next time!