The staff was very nice and quick for check in. Room was clean and comfortable for our weekend stay.
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酒店回复: Thank you for the perfect rating and kind words! We're so glad our team made check-in smooth and welcoming, and that your room was clean and comfortable throughout your weekend stay. We’ll be sure to pass along your compliments to our staff — they love knowing their efforts make a difference. We hope to welcome you back again soon to our Holiday Inn Express Cold Lake!
5.0分
家庭亲子
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Everything from check in was smooth the lady at the front sesk was so sweet, my room was nice and clean, the pool was a perfect temperature and the staff restocked the towels so ot was A1.
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酒店回复: We’re delighted you had such a positive stay at our Holiday Inn Express hotel. It’s wonderful to know our Cold Lake team made a warm impression and that everything from your room to the amenities met your expectations. We take pride in creating a welcoming environment where guests can truly relax, and your feedback lets us know we’re on the right track. Thank you for choosing us — we look forward to your next visit!
5.0分
其他
Staff was friendly and helpful, explaining everything I needed while checking in. Excellent service!
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酒店回复: Dear Amanda,Thank you so much for your wonderful review and perfect rating! We're truly happy to hear that you felt welcomed and well taken care of during your stay. Our team always aims to make every guest feel at home, and it's lovely to know that made a difference for you. We hope to have the pleasure of welcoming you back again soon!Warm Regards,ValerieGuest Services Team
5.0分
商务出差
Friendly staff! Bed was super comfortable with nice soft sheets and bedding!
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酒店回复: Thank you for sharing your experience from your stay at our Holiday Inn Express hotel. We’re thrilled to know you enjoyed both the comfort of your room and the friendliness of our team. Creating a welcoming atmosphere and ensuring a great night’s rest are priorities for us, so your feedback is truly rewarding. We look forward to welcoming you again in Cold Lake.
5.0分
家庭亲子
Excellent staff & service. Breakfast was a delightful start to the day. ;)
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酒店回复: Thank you so much for sharing your experience at our Holiday Inn Express Cold Lake! We’re delighted to hear that our team made such a positive impression and that breakfast was a highlight of your stay. Your kind words mean a lot to our staff, who take pride in creating a welcoming start to the day for our guests. We look forward to hosting you again soon.
5.0分
商务出差
Absolutely enjoyed our stay here!! All the staff were incredibly friendly and the hotel was incredibly clean! Highly recommend!!
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酒店回复: We’re so glad to hear your stay was such a positive experience! Thank you for highlighting our team’s friendliness and the cleanliness of the hotel — both are top priorities for us. We appreciate the recommendation and look forward to welcoming you back to Holiday Inn Cold Lake.
5.0分
家庭亲子
The receptionist Omar was very helpful. Making sure that our check in was smooth and informing us of things what we need to know about our stay. Thanks Omar!
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酒店回复: Thank you for sharing your experience! We’re so pleased to hear Omar made your check-in smooth and informative — he’s a valued member of our team, and we’ll be sure to pass along your kind words. We’re glad you felt well taken care of and hope to welcome you back to Holiday Inn Cold Lake soon.
4.0分
其他
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Spent a great night there recently while we enjoyed Kinosoo Beach. Everything was wonderful, but I noticed the bed linens smelled "musty". Could just be a detergent issue or maybe a sensitive nose. Over-all excellent value.
丰盛的早餐和舒适的按摩浴缸
友好的客户服务
The staff was very nice and quick for check in. Room was clean and comfortable for our weekend stay.
Everything from check in was smooth the lady at the front sesk was so sweet, my room was nice and clean, the pool was a perfect temperature and the staff restocked the towels so ot was A1.
Staff was friendly and helpful, explaining everything I needed while checking in. Excellent service!
Friendly staff! Bed was super comfortable with nice soft sheets and bedding!
Excellent staff & service. Breakfast was a delightful start to the day. ;)
Absolutely enjoyed our stay here!! All the staff were incredibly friendly and the hotel was incredibly clean! Highly recommend!!
The receptionist Omar was very helpful. Making sure that our check in was smooth and informing us of things what we need to know about our stay. Thanks Omar!
Spent a great night there recently while we enjoyed Kinosoo Beach. Everything was wonderful, but I noticed the bed linens smelled "musty". Could just be a detergent issue or maybe a sensitive nose. Over-all excellent value.