It was really bad! I had to stay with them cause it was new year night and there was nowhere else that would take walk ins so I reluctantly stayed. The hotel room was really gross it wasn’t clean at all! The room had chipped wall paint the doors locks were barely on the door it really seemed like if you tried hard enough you can break in also the bed had weird stains and holes in the sheets and the blinds were broken. On top of all that I called to get late check out and was told that was fine, yet the staff kept knocking and trying to open the door telling us that check out was at 10 having to explain multiple times we called for late check out. I couldn’t even have a nice morning with my wife.
1.0分
独自旅行
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This hotel needs to have its flag removed and rebranded as an hourly roach motel, it silly’s the already less than stellar reputation of Days Inn! I arrived to the clerk having a very inappropriate personal conversation on speaker phone that continued the entire time I was checking in, once I got to my room I was immediately greeted with musty odor. The smoke alarm was disconnected and sitting on a shelf, the smoke alarm in the neighboring room was beeping a low battery warning every 30 seconds (called the desk and asked them to attend to it, nothing was done), and the icing on the white trash cake…I know know intimate details about the guest next doors love life thanks to the paper thin walls! I’ve never walked out of a hotel in my life, but I did today!
1.0分
独自旅行
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DO NOT STAY HERE!! Infested with german roaches(the little ones that once they infest your luggage and home are impossible to get rid of) , filthy and nasty. My non smoking Room reeked of smoke and had a few cigarette burns in the floor. First thing I saw was a dead roach followed by live roaches crawling around the floor. I got out as quick as I could. They offered a refund as they had no rooms that were available without roaches. I am still waiting 3 weeks later for that refund. Note: as soon as you arrive they get your card and bill you for the entire stay before you have even gotten a room yet. If for some reason you do decide to stay here, do not give them your card until you see your room and know it is german roach free.
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酒店回复: Dear Guest, It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
1.0分
独自旅行
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This was the absolute worst hotel I ever stayed at & cannot believe it is a Wyndham property. The ice machine was in a building behind the hotel but it had no ice. As I was getting into bed I saw 2 dead German Cockroaches. I pulled sheets back & checked sheets before getting in bed. At 3:30am I went in bathroom & when I turned on light 5 little black bugs scattered. I got dressed & left at 4am. Also I did not feel safe in room & put chair & trash can in front of door. What a dump!!
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酒店回复: Dear Guest, I am sorry to hear that you had an unpleasant experience during your stay. Your feedback is valuable and will be taken seriously by the management to ensure that improvements are made to avoid such incidents in the future. It is unfortunate that the cleanliness and security were not up to your expectations, and the hotel will take steps to rectify the situation. Please accept our sincerest apologies for any inconvenience caused, and we hope that you will give us another chance to provide you with a more enjoyable experience in the future.
1.0分
家庭亲子
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This place is a real DUMP NASTY BEYOND WORDS Roach infested is a understatement no matter what you moved they ran out especially from under the bed and in all the drawers bathroom door sis not close cup rings on the tub along with stains just horrible STAY AT YOUR OWN RISK YOU GET WHAT YOU PAY FOR GO PAY THE $75 NIGHT
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酒店回复: Dear Guest, We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
5.0分
商务出差
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The staff are great the room was perfect. The location is convenient to everything. This was by far the best Wyndham location that I have stayed. This Days Inn outshines the Baymounts that I have spent nights in
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酒店回复: Dear Guest, Thank you for your fantastic review! We're thrilled to hear that you had an exceptional stay with us. It brings us joy to know that our staff provided great service and that you found the room to be perfect. We're delighted that our convenient location made it easy for you to explore the area. Your compliment, ranking us as the best Wyndham location you've stayed in, means a lot to us. We can't wait to welcome you back for another outstanding stay!
1.0分
独自旅行
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The place was dirty, had bugs, smelled bad, had terrible pillows, and bad maintenance. Wall were banged up with holes, hotel ran out of coffee and creamer, ice machine was broken, tv didn't work, key card stopped working, floor tiles were broken. Overall horrible.
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酒店回复: Dear Guest, It is disheartening to hear about your experience. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.
1.0分
情侣出游
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Unless your looking to purchase something illegal there’s no reason to stay the room was horrible my non smoking room was definitely turned into one a long time ago with the smell and smoke detectors removed from the room there’s more but I’m tired of typing the same thing over and over
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酒店回复: Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. We are actively investigating your feedback with our management for prompt action.
1.0分
其他
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The worst place I have stayed ever. There were cockroaches in my room, guests next door were playing loud music past 2 am. The person at the front desk refused to assist me or move me to another room even though the motel was empty. They told me the ice machine was "broken" even though there were no ice buckets in the room. Went to the lobby for the advertised breakfast they told me it wasn't being served. I feel I am entitled to a full refund, if not more, for this truly horrible experience.
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酒店回复: Dear Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. We hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
很棒的住宿体验，员工也很出色。他们友好又乐于助人。下次还会再来。
It was really bad! I had to stay with them cause it was new year night and there was nowhere else that would take walk ins so I reluctantly stayed. The hotel room was really gross it wasn’t clean at all! The room had chipped wall paint the doors locks were barely on the door it really seemed like if you tried hard enough you can break in also the bed had weird stains and holes in the sheets and the blinds were broken. On top of all that I called to get late check out and was told that was fine, yet the staff kept knocking and trying to open the door telling us that check out was at 10 having to explain multiple times we called for late check out. I couldn’t even have a nice morning with my wife.
This hotel needs to have its flag removed and rebranded as an hourly roach motel, it silly’s the already less than stellar reputation of Days Inn! I arrived to the clerk having a very inappropriate personal conversation on speaker phone that continued the entire time I was checking in, once I got to my room I was immediately greeted with musty odor. The smoke alarm was disconnected and sitting on a shelf, the smoke alarm in the neighboring room was beeping a low battery warning every 30 seconds (called the desk and asked them to attend to it, nothing was done), and the icing on the white trash cake…I know know intimate details about the guest next doors love life thanks to the paper thin walls! I’ve never walked out of a hotel in my life, but I did today!
DO NOT STAY HERE!! Infested with german roaches(the little ones that once they infest your luggage and home are impossible to get rid of) , filthy and nasty. My non smoking Room reeked of smoke and had a few cigarette burns in the floor. First thing I saw was a dead roach followed by live roaches crawling around the floor. I got out as quick as I could. They offered a refund as they had no rooms that were available without roaches. I am still waiting 3 weeks later for that refund. Note: as soon as you arrive they get your card and bill you for the entire stay before you have even gotten a room yet. If for some reason you do decide to stay here, do not give them your card until you see your room and know it is german roach free.
This was the absolute worst hotel I ever stayed at & cannot believe it is a Wyndham property. The ice machine was in a building behind the hotel but it had no ice. As I was getting into bed I saw 2 dead German Cockroaches. I pulled sheets back & checked sheets before getting in bed. At 3:30am I went in bathroom & when I turned on light 5 little black bugs scattered. I got dressed & left at 4am. Also I did not feel safe in room & put chair & trash can in front of door. What a dump!!
This place is a real DUMP NASTY BEYOND WORDS Roach infested is a understatement no matter what you moved they ran out especially from under the bed and in all the drawers bathroom door sis not close cup rings on the tub along with stains just horrible STAY AT YOUR OWN RISK YOU GET WHAT YOU PAY FOR GO PAY THE $75 NIGHT
The staff are great the room was perfect. The location is convenient to everything. This was by far the best Wyndham location that I have stayed. This Days Inn outshines the Baymounts that I have spent nights in
The place was dirty, had bugs, smelled bad, had terrible pillows, and bad maintenance. Wall were banged up with holes, hotel ran out of coffee and creamer, ice machine was broken, tv didn't work, key card stopped working, floor tiles were broken. Overall horrible.
Unless your looking to purchase something illegal there’s no reason to stay the room was horrible my non smoking room was definitely turned into one a long time ago with the smell and smoke detectors removed from the room there’s more but I’m tired of typing the same thing over and over
The worst place I have stayed ever. There were cockroaches in my room, guests next door were playing loud music past 2 am. The person at the front desk refused to assist me or move me to another room even though the motel was empty. They told me the ice machine was "broken" even though there were no ice buckets in the room. Went to the lobby for the advertised breakfast they told me it wasn't being served. I feel I am entitled to a full refund, if not more, for this truly horrible experience.