This place was absolutely perfect to me. I spent seven nights here. Five nights in a casilita, and 2 in a basic third floor room with balcony. I flew to Phoenix, drove to Tucson, didn't even have a hotel reservation. Drove by this place that caught my eye, turned around walked it and booked. The rest is now a memory
展开
酒店回复: Thank you so much for sharing your wonderful feedback with us! We’re thrilled to hear that your stay was absolutely perfect and that both the casita and the third-floor balcony room made your visit memorable.It means a lot that our property caught your eye during your trip and that you decided to stay with us on the spot. We’re glad we could help make your seven-night stay in Tucson a great experience from start to finish.We truly appreciate you choosing us and sharing such kind words. We hope to welcome you back whenever your travels bring you to Tucson again!
4.0分
其他
展开
Breakfast was awesome. Staff awesome. Room clean. The casita I stayed in needs new carpet. Shower and bath update. Pool needs alot of work. Broken tiles and steps. Sharp corners.
展开
酒店回复: Thank you so much for taking the time to share your feedback! We're delighted to hear that you enjoyed breakfast, found our staff awesome, and appreciated the cleanliness of your room. We also appreciate your honest comments about the casita carpet, bathroom, and pool area. Your input helps us identify where improvements are needed, and we’ll be sure to share these notes with our maintenance and renovation teams. We hope to welcome you back again soon for an even better stay.
5.0分
其他
展开
Clean and well kept
We loved that the check in process was a breeze. The property is beautiful and well kept. Every staff member we encountered was very friendly. Breakfast was great, the biscuits and gravy were a hit! Bottomless mimosas were a nice surprise.
展开
酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and that check-in was smooth and easy. It’s great to know you loved the property, our friendly staff, and especially the breakfast those biscuits and gravy are a guest favorite! We’re also glad the bottomless mimosas were a pleasant surprise. We hope to welcome you back again soon!
5.0分
家庭亲子
Our stay was lovely, the only issue was the cleanliness of the pool. The water was cloudy and there was debris in the pool.
展开
酒店回复: Thank you for sharing your feedback. We’re so glad to hear that you enjoyed your stay overall. We’re very sorry to learn about the issue with the pool’s cleanliness that’s certainly not the experience we want for our guests. We’ve shared your comments with our maintenance team to ensure the pool is properly cleaned and monitored more closely. We appreciate you bringing this to our attention and hope to welcome you back for an even better stay next time.
这家酒店的客户服务堪称一流！特别是Brett，他非常乐于助人，人也很好。提供早餐的服务员也同样出色。强烈推荐这个独特的地方。
我对酒店的服务非常满意，但没有时间体验他们提供的服务。
这简直是我住过的最差的酒店。照片完全是骗人的。我们是为了庆祝结婚30周年纪念日才住在这里，房间看起来像80年代的风格。浴室里没有冷水，而且当时又不是夏天。床也差得要命。我花了那么多钱，结果房间却这么糟糕。退房的时候，我跟服务员说他们需要换床，他态度极其恶劣，还骂我是个爱抱怨的“凯伦”（Karen，指爱管闲事、爱找茬的顾客）。
床铺不舒服……房间脏……工作人员非常热情周到……包含的早餐不太好。
这处房产很有潜力，但有点破旧。小屋的设计理念很可爱，但需要更好的维护。
员工、服务、清洁
This place was absolutely perfect to me. I spent seven nights here. Five nights in a casilita, and 2 in a basic third floor room with balcony. I flew to Phoenix, drove to Tucson, didn't even have a hotel reservation. Drove by this place that caught my eye, turned around walked it and booked. The rest is now a memory
Breakfast was awesome. Staff awesome. Room clean. The casita I stayed in needs new carpet. Shower and bath update. Pool needs alot of work. Broken tiles and steps. Sharp corners.
Clean and well kept
We loved that the check in process was a breeze. The property is beautiful and well kept. Every staff member we encountered was very friendly. Breakfast was great, the biscuits and gravy were a hit! Bottomless mimosas were a nice surprise.
Our stay was lovely, the only issue was the cleanliness of the pool. The water was cloudy and there was debris in the pool.