酒店回复: Dear Guest,Thank you for sharing your feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations in terms of room quality and comfort. Your comments regarding the room maintenance and temperature issues will be shared with the appropriate team for their review. We recognize that a pleasant environment is essential for our guests, and your insights will help us improve. We hope to provide a more enjoyable experience for you in the future.
酒店回复: Hello Connie,Thank you for your feedback about your recent stay. We're glad to hear you enjoyed the breakfast and found the bed comfortable, along with a cool AC. We appreciate you bringing the ice machine and TV issues to our attention. Your comments are valuable as we continuously strive to enhance the guest experience. We hope you consider staying with us again in the future.
酒店回复: Hello Noemy,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que l’hôtel a répondu à vos attentes en général. Nous prenons note de votre retour concernant le bruit provenant de la chambre voisine. Votre expérience est précieuse pour nous, et nous nous efforçons d'améliorer le confort de nos clients. Merci d'avoir partagé vos impressions, et nous espérons que vous envisagerez de séjourner à nouveau chez nous à l'avenir.
3.0分
其他
原文
翻译提供方：Google
我选了带按摩浴缸的大床房。淋浴间的墙上有一团头发。之后我就不想用浴缸了。
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酒店回复: Hello Troy,Thank you for sharing your experience. We appreciate your feedback regarding cleanliness, as it is essential for us to provide the best possible environment for our guests. We'll be sure to share your comments with our housekeeping team to ensure we maintain our standards. We hope you enjoyed other aspects of your stay and would consider visiting us again in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
房间很棒，早餐也不错。前台工作人员很友好。
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酒店回复: Hello Susan,Thank you for your feedback! We're thrilled to hear that you enjoyed the excellent room and the nice breakfast. It’s great to know that our front desk staff made a positive impression. We hope to welcome you back soon for another enjoyable stay and to provide an even better experience in the future.
4.0分
其他
原文
翻译提供方：Google
好吧
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酒店回复: Hello Mariano,Agradecemos su comentario. Nos alegra saber que su estadía fue satisfactoria. Su experiencia es importante para nosotros y valoramos su opinión. Si tiene más detalles que desee compartir, no dude en hacerlo, ya que su perspectiva nos ayuda a mejorar. Esperamos que considere hospedarse con nosotros nuevamente en el futuro.
3.0分
其他
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Walls are paper thin. I not only heard the guy on his phone next door but whoever he was talking to! He also played music until I finally knocked on his door at 2:00 AM and told him to shut it off. He did, thankfully. Otherwise the stay was good. Very good breakfast - best I've had at a Super 8.
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酒店回复: Hello Kenton,Thank you for sharing your feedback. We're glad to hear you enjoyed the breakfast and your overall stay. We appreciate your comments regarding noise levels, as we take all guest experiences seriously. Your insights help us to continue improving our services for future guests. Thank you again for your input, and we hope to welcome you back in the future.
4.0分
家庭亲子
Yes, room was clean and spacious. Breakfast was on time and well appointed. Counterperson was polite and knowledgeable.
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酒店回复: Hello Maryann,Thank you for your feedback! We are thrilled to hear that you enjoyed the cleanliness and spaciousness of your room, as well as the breakfast and service from our team. Your positive remarks will be shared with our staff, and we hope you choose to stay with us again in the future.
2.0分
情侣出游
Room wasn't very clean. It smelled bad. Light came in through the curtain. I had signed up for a queen bed and it was a full sized one.
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酒店回复: Hello Kimberly,Thank you for sharing your feedback regarding your stay. We’re sorry to hear that you were not satisfied with the cleanliness and comfort of your room. We appreciate your input on the blackout curtains and the bed size, as it helps us identify areas for improvement. Your comments have been noted for consideration, and we hope you might choose to stay with us again in the future.
毯子不够暖和，晚上盖不住。
早餐令人失望。
简直“呃”=(
糟透了。房间里一股怪味。门后，一大块石膏板显然很久以前就换过了，而且一直没重新粉刷过。感觉非常陈旧，很不舒服。我们脱掉鞋子，映入眼帘的是湿透的地毯——可能是那天洗过头的，而不是用强力抽油烟机。很可能是因为地毯湿透了，再加上空调，才导致房间里有股难闻的气味。然后，我们因为奇怪的湿度冻了一整夜屁股——但我们又不想关掉空调，忍受闷热的空气！唉！床硬得让我浑身酸痛，不过对某些人来说可能还不错。
食物还可以。确实提供了麦片、鸡蛋和香肠。一切都很热，而且准备好了。我们楼里的制冰机坏了，不得不去隔壁楼。电视没有编程，所以无法使用，而且门钥匙也坏了。床睡得很好，空调很凉爽。
如果不是因为室友，我们住得会很愉快。我们住的房间隔着一扇门，而且那个人很吵，所以我们睡不好。除此之外，我对这家酒店没什么不好的评价！
我选了带按摩浴缸的大床房。淋浴间的墙上有一团头发。之后我就不想用浴缸了。
房间很棒，早餐也不错。前台工作人员很友好。
好吧
Walls are paper thin. I not only heard the guy on his phone next door but whoever he was talking to! He also played music until I finally knocked on his door at 2:00 AM and told him to shut it off. He did, thankfully. Otherwise the stay was good. Very good breakfast - best I've had at a Super 8.
Yes, room was clean and spacious. Breakfast was on time and well appointed. Counterperson was polite and knowledgeable.
Room wasn't very clean. It smelled bad. Light came in through the curtain. I had signed up for a queen bed and it was a full sized one.