酒店回复: Dear Guest,Thank you for sharing your feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations in terms of room quality and comfort. Your comments regarding the room maintenance and temperature issues will be shared with the appropriate team for their review. We recognize that a pleasant environment is essential for our guests, and your insights will help us improve. We hope to provide a more enjoyable experience for you in the future.

酒店回复: Hello Connie,Thank you for your feedback about your recent stay. We're glad to hear you enjoyed the breakfast and found the bed comfortable, along with a cool AC. We appreciate you bringing the ice machine and TV issues to our attention. Your comments are valuable as we continuously strive to enhance the guest experience. We hope you consider staying with us again in the future.

酒店回复: Hello Noemy,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que l’hôtel a répondu à vos attentes en général. Nous prenons note de votre retour concernant le bruit provenant de la chambre voisine. Votre expérience est précieuse pour nous, et nous nous efforçons d'améliorer le confort de nos clients. Merci d'avoir partagé vos impressions, et nous espérons que vous envisagerez de séjourner à nouveau chez nous à l'avenir.

酒店回复: Hello Troy,Thank you for sharing your experience. We appreciate your feedback regarding cleanliness, as it is essential for us to provide the best possible environment for our guests. We'll be sure to share your comments with our housekeeping team to ensure we maintain our standards. We hope you enjoyed other aspects of your stay and would consider visiting us again in the future.

酒店回复: Hello Susan,Thank you for your feedback! We're thrilled to hear that you enjoyed the excellent room and the nice breakfast. It’s great to know that our front desk staff made a positive impression. We hope to welcome you back soon for another enjoyable stay and to provide an even better experience in the future.

酒店回复: Hello Mariano,Agradecemos su comentario. Nos alegra saber que su estadía fue satisfactoria. Su experiencia es importante para nosotros y valoramos su opinión. Si tiene más detalles que desee compartir, no dude en hacerlo, ya que su perspectiva nos ayuda a mejorar. Esperamos que considere hospedarse con nosotros nuevamente en el futuro.

酒店回复: Hello Maverick, Thank you for sharing your feedback. We're glad to hear that your overall experience was positive. Your comments regarding the toilet height and the shower head have been noted, and we appreciate you bringing these matters to our attention. This information helps us improve our facilities for future guests. We hope you enjoyed your stay and will consider returning in the future.

酒店回复: Hello Sharon, Thank you for taking the time to share your feedback. We take all guest comments seriously, as they help us enhance our services. Your concerns regarding the air conditioning unit, restroom condition, and security issues are noted. We encourage you to reach out to hotel management directly to share your experience further. Your input is important to us as we strive to create a more comfortable environment for all our guests in the future.

酒店回复: Hello Rachel,Thank you for sharing your feedback. We're glad to hear that you found our front desk team to be friendly and that you had a comfortable experience overall. We appreciate your expectations and strive to provide a clean, spacious, and pleasant environment for all our guests. Your insights are valuable as we continue to enhance our services. We hope to welcome you back for another stay in the future.