酒店回复: YELLO Valued Guest,Thank you for staying at YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand.We’re glad to know that you had a good experience overall. We truly appreciate your feedback regarding the areas for improvement, and we will share your comments with the team to enhance our service quality.We look forward to welcoming you back soon for another extraordinary YELLO experience!Warm regards,Pande SuadnyanaHotel Manager.
酒店回复: YELLO Valued Guest,Thank you for choosing YELLO Hotel Jemursari Surabaya, a part of Ascott International 4-star hotel brand.We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the limited beverage availability, restaurant quality, and early closing hours. This is certainly not the level of service we aim to provide, and your feedback has been shared with our management and F&B team for immediate improvement.We truly appreciate your honest comments as they help us grow and enhance our guest experience. We hope you will consider giving us another opportunity to serve you better in the future.Warm regards,Pande SuadnyanaHotel Manager
整体来说是很好的体验，但是有一些不足的地方希望下次来能有所改善
好几次住黄房子酒店了，这次有些地方不太对劲。沐浴露没检查，结果用完了。前台员工的动作有点慢，这是唯一的缺点，其他都挺好的。早餐一如既往地美味。
酒店干净舒适，但设施有待改善，缺少吹风机、浴帽和迷你冰箱。早餐种类丰富，味道不错。
房间很舒适。房间外面有饮水机。早餐种类丰富，足够好。附近有超市，可以买些东西。
住得很愉快，员工很友善，位置在Jemursari也很好，非常棒。
一般般的酒店
最搞笑的是
第一个晚上我们把酒店餐厅的啤酒喝完了
接下去几天都没有补充
餐厅吃的都不好
很早关门
员工很棒。早餐不错。餐厅也可以吃晚餐。住宿和餐厅都有各种优惠活动。周边环境很干净。房间很干净，设施齐全。推荐！
挺好的
房间虽然不是很大，但干净整洁度一流，服务也超级棒，工作人员都很友好，非常满意，绝对值得再来！🥰🥰
酒店超级棒，非常干净，房间也很舒服。还有免费的小零食，房间的布置也很可爱。