通过 ******* 预订，并特别说明由于携带宠物需要入住较低楼层的房间。入住时，服务员说所有较低楼层的房间都已被预订。我说我之前也预订过了......所以她能够按要求安排我。我到了房间，发现房间不干净。我带了清洁用品，所以我给房间消毒了。电视不能用，所以我联系了前台，其中一位女士过来帮忙。我不知道她是不是经理，但她非常友好和乐于助人。她给我换了一个房间。电视能用，但房间也很脏，闻起来像****。即使用房间喷雾或来苏尔水也无法掩盖那种气味。由于这种难闻的气味，我无法入睡。最后我比原计划提前了几个小时退房。隔壁几个房间有三个西班牙裔男人坐在他们的房间外面喝酒、大声播放音乐。帮助我的女士告诉我他们住在那里。道路施工已经够吵了，还要听吵闹的音乐，真是令人失望。虽然酒店位置去*******和其他场所都很好，但我绝对建议酒店管理层与客房服务团队解决这个问题，也请那位播放音乐的先生尊重其他客人，不要把音乐放得太大声。

这家酒店太恶心了。这家酒店应该关门。毯子上有干血迹和碎屑。马桶上有*****头发。浴缸很脏。房间里的椅子很脏很脏。地板很恶心。前台服务员说他们缺少客房清洁人员，但我不知道情况会这么糟糕。再也不来了。我下午 4 点入住，当天下午 5:50 退房。远离这个地方。我正在等待退款处理。这是我一生中最糟糕的经历。一晚 140 美元太疯狂了。

The room has a horrible smell. The floor needed to be mop. The sheet on my bed had a bloody spot. There were something black in the bed. Linen needs to be changed and refrig needed defrost. Charge an extra $50 to me and to be returned on 7 days. Fruit set out was old.

Rooms smelled like a smoker had been in the room which was supposed to be non smoking. The pool was only open on Friday and locked the remaining days. Staff was very nice and breakfast was good. My cousin had to change rooms due to mold in the air conditioner that made the room smell bad.