Had a great stay, room was very clean ,great location not congested staff was very friendly asked for extra towels they brought at once only small complaint is bed was firmer than I prefer motel is a little older but your not paying for the Ritz if your just looking for a place to rest this is great choice
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酒店回复: Dear scottw68, Thank you for sharing your feedback with us. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We are glad to hear that you enjoyed our clean rooms, convenient location, and friendly staff. We appreciate your comments, and we will share your feedback with our team. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We strive to provide a comfortable stay for all our guests, and we hope to welcome you back in the future. Warm regards, Guest Relations Specialist
5.0分
家庭亲子
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After being hugely disappointed with two other hotels in the area the third time was a charm! The room was modern and very clean with comfortable beds! I would definitely stay here again when I'm in the area!
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酒店回复: Dear JerzyRN, Thank you so much for taking the time to share your kind comments. We appreciate your compliments on our comfortable bed and clean room. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. Knowing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! Your voice is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable trip for each of our guests. We hope to see you again soon! Kind regards,
5.0分
情侣出游
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Very clean updated well stocked room. Every thing was so lovely . Was right next to walking distance to a nice Pizza Hutt (Dinner) Walking distant to convince store. Me and husband have been riding 9 hrs on our Goldwing motorcycle from Lakeland Fl. Nice resting spot for sure. Very friendly couple and helpful and affordable Thank You!! My favorite was how good the towels smelled!!
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酒店回复: Dear J3406UAwendyt, It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our Econo Lodge Santee ! We are delighted to hear that you enjoyed your stay at our hotel and found the room to be clean, well-stocked, and conveniently located. It's wonderful to know that you had a pleasant rest after your long motorcycle ride. We appreciate your kind words about our friendly and helpful staff. Thank you for choosing to stay with us and we hope to welcome you back in the future. Warm regards, Guest Relations Specialist
4.0分
朋友出游
Clean room. No issues with late check
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酒店回复: Hello Nettie,Thank you for your feedback! We're glad to hear that your room met your expectations and that you had a smooth experience with late check-in. Your insights help us maintain our standards and enhance guest experiences. We hope to welcome you back for another stay soon!
2.0分
其他
No towels and dirty sink.
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酒店回复: Hello Thomas,Thank you for sharing your feedback. We strive to maintain high standards for cleanliness and guest comfort. Your concerns about the absence of towels and the condition of the sink have been noted and will be shared with the appropriate department for review. We appreciate your insights as they help us improve our services for future guests. Please feel free to reach out to management directly if you wish to discuss your experience further.
2.0分
情侣出游
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Arrived seeing there was vacancy. Just needed basic room with clean linens to get thru a nite of travel. The bed slept sorta allright except for noisy hollering , hysterical laughing of loud nearby guests keeping us awoke from 1230 am til after 2 am!! Good grief...... I didn't feel comfortable there with shady/sketchyiness of area, but other places were full up or just unreasonable too high. NOT recommend no one stay here unless LAST resort. Maybe it is recently remo dled , but there certainly HAS NOT been a THOUROUGH CLEANING IN AGES!!!! 1. The sheets are T H I N el cheapo. 2. Bed cover is dark drab and many cigarette burns. Threw it off the bed as didn't want to use it or the blanket. 3. Drapes are dark n drab making the room feel CREEPY. 4.Refridge not really ever got COLD for a few sodas. 5. Bath towels looked scratchy ruff so decided to wait til we got home for a decent shower. 6. DIRTY DIRTY DIRTY ＞＞ door facings and trim filthy w/ stains and yick yuck whatever that 409 could take off if it was used with hot water adn a cleaning rag, dirt/dust and food stains along wall ledge, behind and along bed/nitestands, and also abundant amount of DUSTBALLS behind the whole tv stand on teh floor. SO no sweeping or vacuum as touched these areas in many moons!! Seriously glad I had Lysol wipes with me to wipe down every damn thing from door knobs, remote, faucets for sink and fridge myself. Yes, a POOR excuse for any motel to be in this condition . Have seen Econo Lodges in other travel destinations looking IMMACULATE and EXTRA CLEAN, but this one in Santee, SC is NOT.
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酒店回复: Hi boogaloo94 , Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of our high standards. Rest assured that your comments about the amenities that need attention as we work towards updating and improving have been shared to foster improvements. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
5.0分
其他
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I didn’t expect much going in as it’s on the older side of the interstate. It was however extremely clean in addition to being the best price in an area full of motel choices. I would definitely stay there again if I pass through the area.
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酒店回复: Hello Michael W,Thank you for choosing our hotel! We're glad to hear that you found our establishment clean and reasonably priced. We appreciate your kind words and look forward to welcoming you again in the future.
5.0分
其他
Last minute arrangements stay was quiet and peaceful
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酒店回复: Hello Iasia,Thank you for choosing our hotel for your last minute stay. We are delighted to hear that you found your time with us quiet and peaceful. Providing a serene environment for our guests is always a top priority. We hope to welcome you back again soon for another relaxing experience.
3.0分
其他
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Disappointed
I have stayed here before and had a decent time at this hotel, but this time I was disappointed because the front desk person was not friendly at all. She didn’t ask if I needed more than one key to my room. She only said the room was on the right side of the building. She also didn’t say that they didn’t serve breakfast I had to read it on a board in the lobby. Also upon checking out she didn’t offer a receipt she said you booked online and I had to ask for a receipt. It was only one night but I don’t think my family and I will be staying there again.
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酒店回复: Hello Tamekra,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast and front desk. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
电话里的前台服务很周到，态度也很好。但入住时提供的信息却不一样——电话里说服务犬可以免费，结果办理入住时却收了大约27美元。房间很宽敞，有冰箱、微波炉和普通电视。提供免费停车和洗浴用品，还有咖啡。不过，房间里有烟味，地板也不干净。另外，App上写着包含早餐，但实际上并没有提供早餐。
Had a great stay, room was very clean ,great location not congested staff was very friendly asked for extra towels they brought at once only small complaint is bed was firmer than I prefer motel is a little older but your not paying for the Ritz if your just looking for a place to rest this is great choice
After being hugely disappointed with two other hotels in the area the third time was a charm! The room was modern and very clean with comfortable beds! I would definitely stay here again when I'm in the area!
Very clean updated well stocked room. Every thing was so lovely . Was right next to walking distance to a nice Pizza Hutt (Dinner) Walking distant to convince store. Me and husband have been riding 9 hrs on our Goldwing motorcycle from Lakeland Fl. Nice resting spot for sure. Very friendly couple and helpful and affordable Thank You!! My favorite was how good the towels smelled!!
Clean room. No issues with late check
No towels and dirty sink.
Arrived seeing there was vacancy. Just needed basic room with clean linens to get thru a nite of travel. The bed slept sorta allright except for noisy hollering , hysterical laughing of loud nearby guests keeping us awoke from 1230 am til after 2 am!! Good grief...... I didn't feel comfortable there with shady/sketchyiness of area, but other places were full up or just unreasonable too high. NOT recommend no one stay here unless LAST resort. Maybe it is recently remo dled , but there certainly HAS NOT been a THOUROUGH CLEANING IN AGES!!!! 1. The sheets are T H I N el cheapo. 2. Bed cover is dark drab and many cigarette burns. Threw it off the bed as didn't want to use it or the blanket. 3. Drapes are dark n drab making the room feel CREEPY. 4.Refridge not really ever got COLD for a few sodas. 5. Bath towels looked scratchy ruff so decided to wait til we got home for a decent shower. 6. DIRTY DIRTY DIRTY ＞＞ door facings and trim filthy w/ stains and yick yuck whatever that 409 could take off if it was used with hot water adn a cleaning rag, dirt/dust and food stains along wall ledge, behind and along bed/nitestands, and also abundant amount of DUSTBALLS behind the whole tv stand on teh floor. SO no sweeping or vacuum as touched these areas in many moons!! Seriously glad I had Lysol wipes with me to wipe down every damn thing from door knobs, remote, faucets for sink and fridge myself. Yes, a POOR excuse for any motel to be in this condition . Have seen Econo Lodges in other travel destinations looking IMMACULATE and EXTRA CLEAN, but this one in Santee, SC is NOT.
I didn’t expect much going in as it’s on the older side of the interstate. It was however extremely clean in addition to being the best price in an area full of motel choices. I would definitely stay there again if I pass through the area.
Last minute arrangements stay was quiet and peaceful
Disappointed
I have stayed here before and had a decent time at this hotel, but this time I was disappointed because the front desk person was not friendly at all. She didn’t ask if I needed more than one key to my room. She only said the room was on the right side of the building. She also didn’t say that they didn’t serve breakfast I had to read it on a board in the lobby. Also upon checking out she didn’t offer a receipt she said you booked online and I had to ask for a receipt. It was only one night but I don’t think my family and I will be staying there again.