Had a great stay, room was very clean ,great location not congested staff was very friendly asked for extra towels they brought at once only small complaint is bed was firmer than I prefer motel is a little older but your not paying for the Ritz if your just looking for a place to rest this is great choice
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酒店回复: Dear scottw68, Thank you for sharing your feedback with us. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We are glad to hear that you enjoyed our clean rooms, convenient location, and friendly staff. We appreciate your comments, and we will share your feedback with our team. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We strive to provide a comfortable stay for all our guests, and we hope to welcome you back in the future. Warm regards, Guest Relations Specialist
5.0分
家庭亲子
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After being hugely disappointed with two other hotels in the area the third time was a charm! The room was modern and very clean with comfortable beds! I would definitely stay here again when I'm in the area!
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酒店回复: Dear JerzyRN, Thank you so much for taking the time to share your kind comments. We appreciate your compliments on our comfortable bed and clean room. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. Knowing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! Your voice is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable trip for each of our guests. We hope to see you again soon! Kind regards,
5.0分
情侣出游
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Very clean updated well stocked room. Every thing was so lovely . Was right next to walking distance to a nice Pizza Hutt (Dinner) Walking distant to convince store. Me and husband have been riding 9 hrs on our Goldwing motorcycle from Lakeland Fl. Nice resting spot for sure. Very friendly couple and helpful and affordable Thank You!! My favorite was how good the towels smelled!!
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酒店回复: Dear J3406UAwendyt, It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our Econo Lodge Santee ! We are delighted to hear that you enjoyed your stay at our hotel and found the room to be clean, well-stocked, and conveniently located. It's wonderful to know that you had a pleasant rest after your long motorcycle ride. We appreciate your kind words about our friendly and helpful staff. Thank you for choosing to stay with us and we hope to welcome you back in the future. Warm regards, Guest Relations Specialist
2.0分
情侣出游
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Arrived seeing there was vacancy. Just needed basic room with clean linens to get thru a nite of travel. The bed slept sorta allright except for noisy hollering , hysterical laughing of loud nearby guests keeping us awoke from 1230 am til after 2 am!! Good grief...... I didn't feel comfortable there with shady/sketchyiness of area, but other places were full up or just unreasonable too high. NOT recommend no one stay here unless LAST resort. Maybe it is recently remo dled , but there certainly HAS NOT been a THOUROUGH CLEANING IN AGES!!!! 1. The sheets are T H I N el cheapo. 2. Bed cover is dark drab and many cigarette burns. Threw it off the bed as didn't want to use it or the blanket. 3. Drapes are dark n drab making the room feel CREEPY. 4.Refridge not really ever got COLD for a few sodas. 5. Bath towels looked scratchy ruff so decided to wait til we got home for a decent shower. 6. DIRTY DIRTY DIRTY ＞＞ door facings and trim filthy w/ stains and yick yuck whatever that 409 could take off if it was used with hot water adn a cleaning rag, dirt/dust and food stains along wall ledge, behind and along bed/nitestands, and also abundant amount of DUSTBALLS behind the whole tv stand on teh floor. SO no sweeping or vacuum as touched these areas in many moons!! Seriously glad I had Lysol wipes with me to wipe down every damn thing from door knobs, remote, faucets for sink and fridge myself. Yes, a POOR excuse for any motel to be in this condition . Have seen Econo Lodges in other travel destinations looking IMMACULATE and EXTRA CLEAN, but this one in Santee, SC is NOT.
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酒店回复: Hi boogaloo94 , Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of our high standards. Rest assured that your comments about the amenities that need attention as we work towards updating and improving have been shared to foster improvements. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
电话里的前台服务很周到，态度也很好。但入住时提供的信息却不一样——电话里说服务犬可以免费，结果办理入住时却收了大约27美元。房间很宽敞，有冰箱、微波炉和普通电视。提供免费停车和洗浴用品，还有咖啡。不过，房间里有烟味，地板也不干净。另外，App上写着包含早餐，但实际上并没有提供早餐。
Had a great stay, room was very clean ,great location not congested staff was very friendly asked for extra towels they brought at once only small complaint is bed was firmer than I prefer motel is a little older but your not paying for the Ritz if your just looking for a place to rest this is great choice
After being hugely disappointed with two other hotels in the area the third time was a charm! The room was modern and very clean with comfortable beds! I would definitely stay here again when I'm in the area!
Very clean updated well stocked room. Every thing was so lovely . Was right next to walking distance to a nice Pizza Hutt (Dinner) Walking distant to convince store. Me and husband have been riding 9 hrs on our Goldwing motorcycle from Lakeland Fl. Nice resting spot for sure. Very friendly couple and helpful and affordable Thank You!! My favorite was how good the towels smelled!!
Arrived seeing there was vacancy. Just needed basic room with clean linens to get thru a nite of travel. The bed slept sorta allright except for noisy hollering , hysterical laughing of loud nearby guests keeping us awoke from 1230 am til after 2 am!! Good grief...... I didn't feel comfortable there with shady/sketchyiness of area, but other places were full up or just unreasonable too high. NOT recommend no one stay here unless LAST resort. Maybe it is recently remo dled , but there certainly HAS NOT been a THOUROUGH CLEANING IN AGES!!!! 1. The sheets are T H I N el cheapo. 2. Bed cover is dark drab and many cigarette burns. Threw it off the bed as didn't want to use it or the blanket. 3. Drapes are dark n drab making the room feel CREEPY. 4.Refridge not really ever got COLD for a few sodas. 5. Bath towels looked scratchy ruff so decided to wait til we got home for a decent shower. 6. DIRTY DIRTY DIRTY ＞＞ door facings and trim filthy w/ stains and yick yuck whatever that 409 could take off if it was used with hot water adn a cleaning rag, dirt/dust and food stains along wall ledge, behind and along bed/nitestands, and also abundant amount of DUSTBALLS behind the whole tv stand on teh floor. SO no sweeping or vacuum as touched these areas in many moons!! Seriously glad I had Lysol wipes with me to wipe down every damn thing from door knobs, remote, faucets for sink and fridge myself. Yes, a POOR excuse for any motel to be in this condition . Have seen Econo Lodges in other travel destinations looking IMMACULATE and EXTRA CLEAN, but this one in Santee, SC is NOT.