酒店回复: Thank you for taking a moment to share your experience. We look forward to welcoming you back again soon.
2.0分
其他
The air was musty and old smelling. There was a hair bunched up in a bath towel and what looked like pet hair in the bed.
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酒店回复: Thank you for bringing this to our attention. We’re very sorry to hear about the musty odor and the cleanliness issues you encountered with the towel and bedding — this is not the standard we aim to provide. Your feedback has been shared with our housekeeping team so we can address it immediately. We appreciate you letting us know and hope for the opportunity to offer you a much better experience in the future.
5.0分
其他
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Room was clean and quiet at night. Check in was smooth. Spent 1 night. Bring your phone charger as there was no usb charger outlets in the room. Otherwise a great stay
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酒店回复: Thank you for sharing your experience with us! We’re glad to hear you enjoyed a clean, quiet room and a smooth check‑in during your stay. We appreciate the note about USB outlets — feedback like this helps us improve. We’re happy to know the rest of your visit was great and hope to welcome you back again.
5.0分
其他
The staff was very friendly and helped us as we had a need to change out removed for the TV. He was very punctual and helpful.
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酒店回复: We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their dedication.
4.0分
家庭亲子
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At check-in the desk receptionist was welcoming and wonderful! The breakfast the next morning was very good. My only complaint was the room we were assigned, 119, I’m not sure if it was cleaning supplies or what but the room did have a slight urine smell. Other than that our stay was fine.
3.0分
家庭亲子
Breakfast was great. The cleanliness of the room was meh. Smelled like moisture and mildew. The beds were TERRIBLE! Staff was nice. Location was great.
5.0分
商务出差
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Nice and accommodating to our late arrival. The only thing that could have been better was not being put in a handicapped unit. The shower was tricky. But we were only there for a brief overnight stay.
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酒店回复: We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work.
感觉还不错
我们南下途中在这里住了一晚。我们入住的第一间房，空调里散发出一股非常难闻的气味。换的下一间房就很好。酒店很干净，早餐也很丰盛，早上有很多选择。
我在这家酒店的体验不太好，预订手册上说可以携带宠物入住，我预订了三天，到达酒店时我已经旅行了 6 个小时，他们告诉我不接受猫入住，当酒店明确说明可以携带宠物入住时，那位女士却告诉我他们只接受狗入住，从那时起我就很不高兴，因为在广告中他们必须更加具体地说明。从那时起，他们就把我关在那里大约一个小时，他们和经理谈话后才让我进去，房间里的味道太像狗了！而且泳池非常非常脏。
房间
早餐
The air was musty and old smelling. There was a hair bunched up in a bath towel and what looked like pet hair in the bed.
Room was clean and quiet at night. Check in was smooth. Spent 1 night. Bring your phone charger as there was no usb charger outlets in the room. Otherwise a great stay
The staff was very friendly and helped us as we had a need to change out removed for the TV. He was very punctual and helpful.
At check-in the desk receptionist was welcoming and wonderful! The breakfast the next morning was very good. My only complaint was the room we were assigned, 119, I’m not sure if it was cleaning supplies or what but the room did have a slight urine smell. Other than that our stay was fine.
Breakfast was great. The cleanliness of the room was meh. Smelled like moisture and mildew. The beds were TERRIBLE! Staff was nice. Location was great.
Nice and accommodating to our late arrival. The only thing that could have been better was not being put in a handicapped unit. The shower was tricky. But we were only there for a brief overnight stay.