The beds are horrendously dirty. I had to request extra sheets to put over thr mattress pad. They dont have the mattresses in a bag. There were hairs and stains and dirt all over the mattress.
展开
酒店回复: I sincerely apologize for the negative cleanliness experience you had with our mattresses during your stay at TownePlace Suites Goldsboro. Our primary goal is to ensure that every guest feels welcome and comfortable, and I am truly sorry that we fell short in your case. We want your time with us to be enjoyable and make you feel at home. Please know that we are committed to providing a warm welcome and a heartfelt farewell to every guest.Thank you for your understanding, and we hope to have the opportunity to better serve you in the future.
5.0分
家庭亲子
Nice room size really spacious, front desk workers was excellent. kids enjoyed the pool
展开
酒店回复: Thank you for taking the time to share your recent experience with us. We’re delighted to hear that you enjoyed your stay! We look forward to welcoming you back soon for another exceptional stay.
5.0分
家庭亲子
Check in and check out was quick and easy. Breakfast was good and well stocked.
展开
酒店回复: Thank you for sharing your recent experience with us. We’re delighted to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back in the near future for another exceptional stay.
5.0分
其他
Son is in military and was there to visit him. Conveniently close to base.
展开
酒店回复: Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back soon. :)
5.0分
其他
展开
theirrrr great!
the staff was friendly and because of a funeral they let my wife and I check in early and that mean a lot I have stayed there every time I come to Goldsboro
5.0分
家庭亲子
I liked everything about Town Place Suites.
展开
酒店回复: Thank you for taking the time to share your recent experience with us. We're delighted to hear that you enjoyed your stay! We truly appreciate your support and look forward to welcoming you back soon for another exceptional visit.
5.0分
其他
Very professional and attentive.
展开
酒店回复: Dear Guest, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Alicia Frizzelle, GM
5.0分
其他
A young lady named Angel was very attentive and supportive to the guest, I was extremely impressed with her professional behavior.
5.0分
其他
展开
I booked two suites with two rooms each, and requested that they be on the same floor. However, there was a mixup in the reservation. However, I was given two king rooms side by side and one suite on another floor at no extra charge. The staff was very apologetic and accommodating. All and all the stay was very pleasant.
展开
酒店回复: Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.
地理位置优越，服务一流。绝对是适合家庭入住的酒店。
The beds are horrendously dirty. I had to request extra sheets to put over thr mattress pad. They dont have the mattresses in a bag. There were hairs and stains and dirt all over the mattress.
Nice room size really spacious, front desk workers was excellent. kids enjoyed the pool
Check in and check out was quick and easy. Breakfast was good and well stocked.
Son is in military and was there to visit him. Conveniently close to base.
theirrrr great!
the staff was friendly and because of a funeral they let my wife and I check in early and that mean a lot I have stayed there every time I come to Goldsboro
I liked everything about Town Place Suites.
Very professional and attentive.
A young lady named Angel was very attentive and supportive to the guest, I was extremely impressed with her professional behavior.
I booked two suites with two rooms each, and requested that they be on the same floor. However, there was a mixup in the reservation. However, I was given two king rooms side by side and one suite on another floor at no extra charge. The staff was very apologetic and accommodating. All and all the stay was very pleasant.