The Elevator Only One Was Working. It Was Dirty, It Was Slow. Had To Wait For Help At The Front Desk Every Time. Checking in and checking out. Only one ice machine worked and that was on the second floor. It was hot in the hotel, The pool area, the bathroom didnt have electricity couldnt use the light or the dryer for hands. The room we stayed in wasnt clean the way it should have been. Hard looking either rocks or something on the floor. Dirty spoon under the nightstand.
3.0分
商务出差
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Didn’t use any amenities . Thought it was odd I had to pay a 100.00 deposit for the room after I paid for the room online. Didn’t like the bait and switch cost for a room !
2.0分
其他
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Needs Maintenance
The staff was friendly and check in was good. The room door had been previously broken and not fixed very well. Unsafe in my opinion.
Overall not a terrible stay as the room was clean.
4.0分
情侣出游
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Hotel room was clean but looks outdated and has some wear and tear. Bed was very comfortable. No issues with noise from other guests. Water pressure in shower wasn't great (it might have been an eco-friendly shower head).
2.0分
其他
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Unsafe conditions
I brought my daughter to see a concert and decided to head down the night before, as soon as I stepped foot in the shower, I slipped and fell due to how slick the shower floor was and the less than adequate safety measures on the floor. I called the front desk to inform them as I had a gold all sizes lump on my eyebrow and knew I would probably need medical attention. The front desk lady was very apologetic and had me take pictures of my face to email and said that the manager would be contacting me. I’ve not received any type of communication at all so I’m guessing they don’t take safety issues very seriously.
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酒店回复: Good Afternoon Ms. Rebecca, I do apology for the delay. I was under the impression, you will be sending the pictures over. It was a miscommunication. I have submitted the claim our insurance company. They will be reaching out to you in the next couple weeks for further details.
4.0分
其他
The hotel was clean and quiet. The staff was accommodating and nice. Good for breakfast was okay. The ease to get other places was excellent for my visit.
2.0分
其他
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Icky
The room was musty, smelly, and the bathroom floor was gooey. We were staying to be in close to the hospital for surgery next day. Can't prove it but we think that floor might have caused an infection. Should have planned ahead and found a better place.
4.0分
家庭亲子
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Contrary to some other reviews they had solid breakfast options and the room was clean and quiet, good soundproofing. Only slight downer was that during checkin had to wait for over 10 minutes for staff, but other then that it was a good stay.
3.0分
其他
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It was ok, but wouldn’t book again
Parking and everything was fine but the hotel is out of date. Breakfast was decent, but the water in our room shower was horrible barely got warm and barely would come out.
很好的客户服务。
The Elevator Only One Was Working. It Was Dirty, It Was Slow. Had To Wait For Help At The Front Desk Every Time. Checking in and checking out. Only one ice machine worked and that was on the second floor. It was hot in the hotel, The pool area, the bathroom didnt have electricity couldnt use the light or the dryer for hands. The room we stayed in wasnt clean the way it should have been. Hard looking either rocks or something on the floor. Dirty spoon under the nightstand.
Didn’t use any amenities . Thought it was odd I had to pay a 100.00 deposit for the room after I paid for the room online. Didn’t like the bait and switch cost for a room !
Needs Maintenance
The staff was friendly and check in was good. The room door had been previously broken and not fixed very well. Unsafe in my opinion.
Overall not a terrible stay as the room was clean.
Hotel room was clean but looks outdated and has some wear and tear. Bed was very comfortable. No issues with noise from other guests. Water pressure in shower wasn't great (it might have been an eco-friendly shower head).
Unsafe conditions
I brought my daughter to see a concert and decided to head down the night before, as soon as I stepped foot in the shower, I slipped and fell due to how slick the shower floor was and the less than adequate safety measures on the floor. I called the front desk to inform them as I had a gold all sizes lump on my eyebrow and knew I would probably need medical attention. The front desk lady was very apologetic and had me take pictures of my face to email and said that the manager would be contacting me. I’ve not received any type of communication at all so I’m guessing they don’t take safety issues very seriously.
The hotel was clean and quiet. The staff was accommodating and nice. Good for breakfast was okay. The ease to get other places was excellent for my visit.
Icky
The room was musty, smelly, and the bathroom floor was gooey. We were staying to be in close to the hospital for surgery next day. Can't prove it but we think that floor might have caused an infection. Should have planned ahead and found a better place.
Contrary to some other reviews they had solid breakfast options and the room was clean and quiet, good soundproofing. Only slight downer was that during checkin had to wait for over 10 minutes for staff, but other then that it was a good stay.
It was ok, but wouldn’t book again
Parking and everything was fine but the hotel is out of date. Breakfast was decent, but the water in our room shower was horrible barely got warm and barely would come out.