酒店回复: 尊敬的宾客： 感谢您的好评！我们很高兴听到您对酒店的满意，包括其优美的环境以及我们员工辛勤的清洁工作。我们也很高兴得知您喜欢这里丰富的餐饮选择，并且觉得这里的食物合您口味。 我们理解您对日光浴床的担忧，对于泳池周边日光浴床数量有限给您带来的不便，我们深表歉意。我们向您保证，我们正在积极探索改进措施，以确保所有客人都能平等地使用这些设施。 感谢您的反馈，并希望很快再次欢迎您再次入住，享受愉快的住宿体验。 此致， 阿斯塔雷亚酒店团队

酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay with us and appreciated the location of Mlini as well as the good value for money our hotel offers. It's wonderful to know you found our staff friendly and the area more peaceful compared to Dubrovnik.We’re sorry to hear that the cleanliness of certain areas in the bathroom did not meet your expectations. Please rest assured that we take cleanliness very seriously, and your comments have been shared with our housekeeping team to ensure improvements are made.We truly appreciate your feedback, as it helps us to improve and offer a better experience for all our guests. We hope to welcome you back in the future.Warm regards,Hotel Astarea Team

酒店回复: Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the renovations and the busy breakfast area. We understand that sharing the pool with neighboring hotels can sometimes lead to limited sun loungers, and we’re sorry if this caused any inconvenience during your stay.Your input is valuable to us as we continually strive to improve our guests’ experience. We hope to have the opportunity to welcome you back in the future.Kind regards,Hotel Astarea Team

酒店回复: Dear Sandra, Thank you for choosing Hotel Astarea for your visit to Dubrovnik.We are most delighted that you had a pleasant and enjoyable experience in our hotel, and that you took your valuable time to share your impressions with us. Your feedback is truly a motivation for us, and we are happy that you liked so many aspects of your stay such as all the room facilities, resort restaurants, and mostly our staff. We would be delighted to have the opportunity to welcome you back in Hotel Astarea in the future and assist you in creating new magnificent memories.With kindest regards,Hotel Astarea Team

酒店回复: Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Hotel Mlini and appreciated its beautiful location between Dubrovnik and the airport. Our peaceful setting, combined with stunning views and fresh air, offers a perfect retreat from the hustle and bustle of city life.We're glad you found our facilities, including the indoor and outdoor pools, to your liking. Our beachfront restaurant is indeed a favorite among guests, and we're pleased you had a chance to experience it.We appreciate your recommendation and look forward to welcoming you back for another memorable stay.Best regards,Hotel Astarea Team

酒店回复: Dear Guest,Thank you so much for staying with us for a week and for your wonderful review! We’re thrilled to hear that you enjoyed everything, from the dinner and coffee to the pool, sauna, and gym.We’re glad you appreciated our location right by the beach, with bars and restaurants just steps away. Your kind words truly motivate our team to keep providing great experiences.We hope to welcome you back soon for another fantastic stay!Warm regards,Hotel Astarea Team

酒店回复: Dear Guest,Thank you for sharing your feedback. We're pleased to hear that you found our hotel clean and comfortable, and that our housekeeping and staff met your expectations.We sincerely apologize for the inconvenience regarding the breakfast offerings. We understand that the selection may not have fully aligned with your preferences, and we appreciate your comments as they help us improve our services.Regarding the pool temperature, we acknowledge that early-season water temperatures can be cooler. We aim to provide a comfortable swimming experience for all our guests and will monitor and adjust the pool temperature as needed.We also regret the incident involving the use of your phone charger by housekeeping. This is not standard practice, and we have addressed this matter with our team to ensure it does not happen in the future.We value your input and hope to have the opportunity to welcome you back for an improved experience.Best regards,Hotel Astarea Team

酒店回复: Dear Guest,Thank you for your enthusiastic review! We're thrilled to hear that you had an incredible experience during your stay. It's wonderful to know that our pools, breakfast, and dinner met your expectations, and that you enjoyed the direct beach access and scenic promenade.We also appreciate your mention of our free parking, it's our pleasure to offer this convenience to our guests.We're delighted that you loved your time with us and would have stayed longer. We look forward to welcoming you back for another memorable visit!Warm regards,Kind regards, Hotel Astarea Team

酒店回复: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our hotel, the peaceful surroundings, and the friendliness of our staff.We also appreciate your honest feedback regarding breakfast. We understand that it can get a bit crowded during peak times, and we’re actively working on improving the organization to make it smoother for our guests.Your comments mean a lot to us, and we hope to welcome you back soon for an even more enjoyable stay!Warm regards,Hotel Astarea Team

酒店回复: Dear Guest, Thank you so much for your kind review. We’re thrilled to hear that you enjoyed our elegant resort, the convenient location near the airport, the pool, and the beachfront access. We're also glad you appreciated the evening atmosphere at our restaurant with live music, it's wonderful to know you had a memorable experience.We hope to welcome you back soon for another relaxing and enjoyable stay.Warm regards, Hotel Astarea Team