we checked in on 11/8/25 the gentleman at the desk was the honest to goodness the nicest person i have ever met in my entire life . the room was clean and neat i couldn’t find one thing to complain about but what impressed me most was his friendliness i wished i could remember his name my son says it was junior im not sure but he was wonderful
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酒店回复: Dear Guest,Thank you for your kind feedback! We are so glad to hear that you had such a positive experience, and we're thrilled that the gentleman at the front desk made such a great impression. We will be sure to pass along your compliments to the team. Hope to welcome you back soon for another wonderful stay!
3.0分
朋友出游
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The room was very warm upon entering. The mini fridge leaked water all over the floor and cabinet. Stains on the sheets. Bathroom floor was not swept. Both bottles in the shower were conditioner instead of shampoo/conditioner. There was blobs of conditioner left in the shower. Walls were dirty.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologise for the issues you encountered during your stay, including the temperature of the room, the leaking fridge, and cleanliness concerns. This is certainly not the standard we strive for, and we will address these matters with our team to ensure improvements are made. Hope to serve you better next time.
2.0分
情侣出游
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Our room was a disappointment. The mattress had a huge dip on one side. There was no bath soap, no bar on which to hang your bath towel, and no hairdryer. The couch had cushions that didn’t match and were ripped in a couple places, and the sheers in the windows had numerous holes. Breakfast was minimal. Only apples for fruit, no eggs or bacon, and the waffle machine was broken. We definitely would not have stayed a second night.
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酒店回复: Dear Ginger,Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you encountered during your stay, including the condition of the room and the breakfast options. Your comments regarding the mattress, amenities, and breakfast have been noted and will be addressed as we strive to improve our guest experience. We appreciate your input and hope you might consider staying with us in the future for a better experience.
5.0分
情侣出游
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First time staying here and won't be the last. Entire staff was extremely kind and helpful. Check in/check out process was easy. Our room was clean, spacious and very comfortable. Probably the most comfortable bed I've slept on in a hotel.
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酒店回复: Dear Guest,We are so happy to hear you had such a positive first experience! It's great that the staff made you feel welcome and that your room was both comfortable and clean. We will pass along your feedback, especially about the bed. Sounds like you had a great night’s sleep! Look forward to welcoming you back for another stay.
5.0分
其他
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Staff was very friendly, helpful, and responsive. Everything was clean and fairly modern. Even the guests were pretty nice. No one was loud at night (that I could hear anyway). Only negatives: the one bed mattress sunk down a lot. I had 2 beds, just used the other one. Also, there was only an cloth shower curtain that didn’t block water and water was on the bathroom floor after my first use Next time just pointed the shower head towards the shower wall.
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酒店回复: Dear Guest,Thank you for your valuable feedback! We are thrilled to hear that our staff was friendly, helpful, and responsive, and that you enjoyed the cleanliness and modern feel of the property. We appreciate your comments about the mattress and shower curtain, and will share them with the team to improve your next experience. Look forward to welcoming you again soon!
4.0分
其他
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The property was fine though check-in took far longer than expected. I was ripped off by ******* though when I paid $480.00 for a room that went for $372 for two nights.
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酒店回复: Dear Willis,Thank you for sharing your experience with us. We're glad to hear you found the property satisfactory. However, we understand the check-in process and pricing concerns were frustrating. Your feedback is valuable, and we will take it into consideration to improve our services.
2.0分
其他
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Will Not Stay Here Again
Check in went smoothly. Reviews looked good so I thought I’d try because priced lower than some other. Beds looked to have been cleaned, trash cans were empty, but carpet had obviously not been vacuumed nor bathroom floor had been swept. Walls are very thin. Heard neighboring guests late at night as well as dogs barking. Breakfast was stale bagels and hot foods were not replenished during mid morning. Good price but I’d rather pay a little more next time than stay here.
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酒店回复: Dear Ashley,Thank you for sharing your feedback. It's great to hear that the check-in process was smooth and that some aspects of your stay met expectations. However, I apologize for the cleanliness issues and noise disturbances you experienced. Your comments about the breakfast situation are also appreciated, as they will help us to improve. We understand your concerns and hope you'll consider giving us another chance in the future.
4.0分
其他
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There was no shower curtain. The room phone was unplugged and couldn’t find the outlet to plug it in to call the front desk. Went to the front desk and they handed me the shower curtain to install myself.
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酒店回复: Dear Michael,Thank you for sharing your experience. We apologize for the inconvenience caused by the missing shower curtain and the unplugged phone. It's important that our guests feel comfortable, and we appreciate your feedback on this matter. Your comments will certainly help us improve our services.
3.0分
其他
Staff were very nice. The hallway rugs were very dirty. There were some very noisy people at night
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酒店回复: Dear Sharon,Thank you for your feedback. It’s great to hear that you found the staff to be nice. We appreciate your comments about the hallway rugs and the noise, as they help us identify areas for improvement. Your experience matters to us, and we will look into these concerns.
4.0分
其他
Staff was very good. They were courteous and accommodating of some service needs we encountered.
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酒店回复: Dear Christopher,Thank you for your kind words! We're delighted to hear that our staff provided courteous and accommodating service. Your feedback is greatly appreciated, and we hope to serve you again in the future!
we checked in on 11/8/25 the gentleman at the desk was the honest to goodness the nicest person i have ever met in my entire life . the room was clean and neat i couldn’t find one thing to complain about but what impressed me most was his friendliness i wished i could remember his name my son says it was junior im not sure but he was wonderful
The room was very warm upon entering. The mini fridge leaked water all over the floor and cabinet. Stains on the sheets. Bathroom floor was not swept. Both bottles in the shower were conditioner instead of shampoo/conditioner. There was blobs of conditioner left in the shower. Walls were dirty.
Our room was a disappointment. The mattress had a huge dip on one side. There was no bath soap, no bar on which to hang your bath towel, and no hairdryer. The couch had cushions that didn’t match and were ripped in a couple places, and the sheers in the windows had numerous holes. Breakfast was minimal. Only apples for fruit, no eggs or bacon, and the waffle machine was broken. We definitely would not have stayed a second night.
First time staying here and won't be the last. Entire staff was extremely kind and helpful. Check in/check out process was easy. Our room was clean, spacious and very comfortable. Probably the most comfortable bed I've slept on in a hotel.
Staff was very friendly, helpful, and responsive. Everything was clean and fairly modern. Even the guests were pretty nice. No one was loud at night (that I could hear anyway). Only negatives: the one bed mattress sunk down a lot. I had 2 beds, just used the other one. Also, there was only an cloth shower curtain that didn’t block water and water was on the bathroom floor after my first use Next time just pointed the shower head towards the shower wall.
The property was fine though check-in took far longer than expected. I was ripped off by ******* though when I paid $480.00 for a room that went for $372 for two nights.
Will Not Stay Here Again
Check in went smoothly. Reviews looked good so I thought I’d try because priced lower than some other. Beds looked to have been cleaned, trash cans were empty, but carpet had obviously not been vacuumed nor bathroom floor had been swept. Walls are very thin. Heard neighboring guests late at night as well as dogs barking. Breakfast was stale bagels and hot foods were not replenished during mid morning. Good price but I’d rather pay a little more next time than stay here.
There was no shower curtain. The room phone was unplugged and couldn’t find the outlet to plug it in to call the front desk. Went to the front desk and they handed me the shower curtain to install myself.
Staff were very nice. The hallway rugs were very dirty. There were some very noisy people at night
Staff was very good. They were courteous and accommodating of some service needs we encountered.