This place should not be open. You go in the front lobby and it has not ac and the front desk area is dark and not inviting at all
I cancelled as soon as I got in my kids were not staying there
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酒店回复: Hello Ma'am I am so sorry you feel that i hope you give us another chamce
3.0分
其他
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Easy to park the room was clean easy check in and check out property is a little old but there seem like they're fixing it up otherwise excellent location restaurants and stores are close
酒店回复: Thank you for the responses we appreciate your feedback
2.0分
其他
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Worsted hotel stay ever.
Room was nasty, mold, dead bugs, dusty. No refrigerator as stated on room details. Coffee maker could not be used because it was nasty as well. But on the good side: bed was very comfortable and the AC worked.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we take all comments seriously as they help us improve.We apologize for any inconvenience you encountered during your stay. Please know that we are addressing these concerns with our team to ensure a better experience for all our guests moving forward.We value your input and hope you might consider giving us another opportunity in the future to provide you with the level of comfort and service we strive for.
2.0分
其他
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Housekeeping only came by once and I was there for 7 days. The appearance was not welcoming, there were old blood stains on one of my pillowcases aling with green mold on it, there was a crusty dried stain behind the sink handles, the sink and tub drains were clogged, marks all over the shower wall, shower head did not work. The curtains did not close all the way, centipedes in the room. I think it's crazy how they had 3 different hotel name signs and they were up before renovations were done. By the looks of it, they aren't even close. This used to be a really nice Holiday Inn Express years ago but was messed up because someone wanted to fix what wasn't broken. Hardly and air came from the AC. I worked at a well known hotel for 3 years and if I had worked for this one I'd be mortified. Never again will I stay at this one. Even the steps to upstairs were rusted and sitting away. There were stains on the towels. Is this hod you would expect for a room to be if it were you who were staying there? Do not stay here.
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酒店回复: Hello Thank you for the feedback, we really appreciate it Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we take all comments seriously as they help us improve.We apologize for any inconvenience you encountered during your stay. Please know that we are addressing these concerns with our team to ensure a better experience for all our guests moving forward.We value your input and hope you might consider giving us another opportunity in the future to provide you with the level of comfort and service we strive for.
1.0分
商务出差
Property and room were very disappointing. Pictures on ******* were not accurate of property condition. Very run down and very outdated.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we take all comments seriously as they help us improve.We apologize for any inconvenience you encountered during your stay. Please know that we are addressing these concerns with our team to ensure a better experience for all our guests moving forward.We value your input and hope you might consider giving us another opportunity in the future to provide you with the level of comfort and service we strive for.
1.0分
其他
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Room was dirty, door was broken and hardley securable, bathroom was dirty and needed a complete rebuild, bath/shower was lose and broken, floor was dirty, Check in staff failed to inform about a breakfast. Had people living at the hotel and their property was strewn all over. Pool was nice, bit we we forced to leave at 8pm.
酒店很破旧，但我们一开始觉得还算干净。可当我们准备上床睡觉时，听到了一阵响声。竟然是只老鼠！我们立刻收拾行李退房，并要求退款。
住得不错，汽车旅馆旁边有麦当劳，马路对面有加油站。
太糟糕了！！我订的是无烟房，结果却给了我一间吸烟房。房间脏乱不堪。灯和浴帘都坏了。衣柜的天花板断成了两半。衣柜没有门。
The windows are filthy.
There was a Lot of dust.
Building needs updating
Shower knobs rusty
No drain stopper in sink
We didn’t end up staying. It was awful.
This place should not be open. You go in the front lobby and it has not ac and the front desk area is dark and not inviting at all
I cancelled as soon as I got in my kids were not staying there
Easy to park the room was clean easy check in and check out property is a little old but there seem like they're fixing it up otherwise excellent location restaurants and stores are close
Worsted hotel stay ever.
Room was nasty, mold, dead bugs, dusty. No refrigerator as stated on room details. Coffee maker could not be used because it was nasty as well. But on the good side: bed was very comfortable and the AC worked.
Housekeeping only came by once and I was there for 7 days. The appearance was not welcoming, there were old blood stains on one of my pillowcases aling with green mold on it, there was a crusty dried stain behind the sink handles, the sink and tub drains were clogged, marks all over the shower wall, shower head did not work. The curtains did not close all the way, centipedes in the room. I think it's crazy how they had 3 different hotel name signs and they were up before renovations were done. By the looks of it, they aren't even close. This used to be a really nice Holiday Inn Express years ago but was messed up because someone wanted to fix what wasn't broken. Hardly and air came from the AC. I worked at a well known hotel for 3 years and if I had worked for this one I'd be mortified. Never again will I stay at this one. Even the steps to upstairs were rusted and sitting away. There were stains on the towels. Is this hod you would expect for a room to be if it were you who were staying there? Do not stay here.
Property and room were very disappointing. Pictures on ******* were not accurate of property condition. Very run down and very outdated.
Room was dirty, door was broken and hardley securable, bathroom was dirty and needed a complete rebuild, bath/shower was lose and broken, floor was dirty, Check in staff failed to inform about a breakfast. Had people living at the hotel and their property was strewn all over. Pool was nice, bit we we forced to leave at 8pm.