酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel clean and hygienic, and that you appreciated the convenient accessibility and surroundings.Your kind comments are truly valued, and we hope to have the pleasure of welcoming you back to the Best Western Plus Lakeside Hotel in the future.Kind regards,Best Western Plus Lakeside Hotel Team

酒店回复: Dear Gaoshangaoyeshan, We appreciate that you chose our hotel based on reviews and are sorry to hear that the price did not fully meet your expectations. As our location by the lake offers a quieter environment compared to the busy pedestrian street, we aim to provide a more relaxed atmosphere, which many guests value.We’re pleased to know you enjoyed the peaceful breakfast experience and found it uncrowded, and that the lake view added to your stay. Your comment about the coffee machine is also noted, as guest feedback helps us improve.We hope to have the opportunity to welcome you again in the future and provide an even better experience.Best regards, The Hotel Team

酒店回复: Dear Guest, thank you for sharing your review. We appreciate your words and hope we will have the opportinity to welcoming you back in the future. Best regards, Robert Nagy, Front Office Manager

酒店回复: Dear Guest, Thank you for taking the time to share your experiences. We are glad to tell that the renovation works finished in April so the calmness and relaxing atmosphere has established since then. Thank you for your understanding as the improvements always serve the guest comfort in the long run. We hope to have the chance to welcoming you back in the future. Best regards, Robert Nagy, Front Office Manager

酒店回复: Dear Guest, your kind words are highly appreciated. We are more than glad you enjoyed our hotel's comfort. We always strive to provide the maximum level of guest satisfaction. We hope to see you in the future. Best regards, Robert Nagy, Front Office Manager