Everything was great! Staff was great! Breakfast was great! Was very clean. We have and will stay again. I wish it had more water pressure in the shower.
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酒店回复: Thank so much for taking the time to give us your feedback! We are so pleased you enjoyed the breakfast and found our hotel clean and comfortable. We appreciate you bringing the water pressure issue to our attention and will work on resolving this. We look forward to serving you again in the future!
5.0分
其他
The pool was closed due to a pump failure. I used the fitness room instead which was satisfactory.
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酒店回复: We are so pleased you enjoyed your stay! Apologies for the pool not being available but I'm glad you utilized our fitness center. We hope to be able to serve you again if in the area.
4.0分
其他
Room was clean, it was a bit dusty, the bathroom , room and outside of the building needs some upgrades
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酒店回复: Thank you for your feedback. We are currently preparing for updates to take place soon. I'm pleased you enjoyed your stay outside of this issue. I hope you will return if in the area again.
2.0分
家庭亲子
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The pool was nasty and closed down! We drove 8hrs with small children, hoping to use this and it was Down. We should have been notified sooner so we could’ve stayed somewhere else.
It had been down for some time to be in this shape!
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酒店回复: We truly apologize for the pool being closed during your stay and hope the points awarded were some consolation. We value you as our guest and as an IHG One Rewards member!
3.0分
其他
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I liked its location. There was a spider in my towel. The bathroom appeared to have some water damage possibly. The faucet of the tub wouldn’t stop leaking. There was a dead bug in the room. There was no true closet. The bed was comfy though.
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酒店回复: Thank you for your feedback. We appreciate you letting us know and will take steps to better our guest experience. We hope to be able to serve you again and show this was an exception and not the norm.
5.0分
其他
This property is well managed, the workers are always friendly, and the rooms are always fresh and clean.
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酒店回复: Your positive feedback means so much to us. Thank you for being our guest and we are so pleased you had a great stay!
5.0分
家庭亲子
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Enjoyed our stay. The room was clean and comfortable, the staff VERY friendly, enjoyed the breakfast & the fact coffee is available in the lobby after hours. Please add cold water w/cups to the lobby for after hours too.
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酒店回复: We are so pleased you had a great stay and found our staff friendly! Thanks for your feedback and suggestions.
这是一家很棒的酒店，早餐是我在酒店吃过最好的早餐之一。
服务很差，他们按全价预订了两次，甚至在两天后又加了一笔额外费用，连他们都不知道为什么这样做，他们只告诉我联系银行，因为他们向我收取了太多费用，当这个问题得到解决时，我不得不住在另一家酒店，但他们从未这么做过，
缺乏清洁度
他们在两天的住宿期间没有整理房间。
Everything was great! Staff was great! Breakfast was great! Was very clean. We have and will stay again. I wish it had more water pressure in the shower.
The pool was closed due to a pump failure. I used the fitness room instead which was satisfactory.
Room was clean, it was a bit dusty, the bathroom , room and outside of the building needs some upgrades
The pool was nasty and closed down! We drove 8hrs with small children, hoping to use this and it was Down. We should have been notified sooner so we could’ve stayed somewhere else.
It had been down for some time to be in this shape!
I liked its location. There was a spider in my towel. The bathroom appeared to have some water damage possibly. The faucet of the tub wouldn’t stop leaking. There was a dead bug in the room. There was no true closet. The bed was comfy though.
This property is well managed, the workers are always friendly, and the rooms are always fresh and clean.
Enjoyed our stay. The room was clean and comfortable, the staff VERY friendly, enjoyed the breakfast & the fact coffee is available in the lobby after hours. Please add cold water w/cups to the lobby for after hours too.