Since it's been refreshed it was a much appreciated change from last stay. The bed is very comfortable. The staff from desk, breakfast staff, the cleaning staff were absolutely great.
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酒店回复: Hello Brenda,We appreciate your positive feedback regarding the improvements and the comfort of the bed. It's wonderful to hear that our team made a positive impression during your stay. Your kind words about our staff will surely be shared with them. Thank you for taking the time to share your experience, and we hope to welcome you back for another enjoyable stay in the future.
4.0分
其他
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Staff were awesome. Helpful and friendly. Great location, off the highway, Food Lion really close. The bathroom in the room we stayed in had sone major issues.
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酒店回复: Hello MICHELE,Thank you for your feedback about your stay. We're delighted to hear that our staff provided helpful and friendly service and that you enjoyed the convenient location. We appreciate your comments regarding the bathroom issues you've encountered. Your insights are valuable to us as they help in our ongoing efforts to enhance our guests' experiences in the future.
3.0分
其他
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You get what you pay for.
I was hoping for a more clean room. The bedsheets were clean. But the trash wasn’t taken out and there were some dirty surfaces as well as dirty walls near the trash. There’s dark residue in the shower (perhaps mold?), soap scum on the walls, and almost all of the lamps were missing one of the two light bulbs. Nothing was broken or looked worn down really. I wish the window was clearer, I could barely see through it.
I did check in and check out on my phone so I didn’t interact much with staff but they seemed nice.
We had breakfast one of the days we were there. There was not enough readily available and someone had to request more to be put out. When I dispensed apple juice in my cup there were flakes floating around in it. I wish there were more food options. The rooms also in an odd spot in the basement with no windows and oddly lit.
Also, we could hear kids running in the adjacent room and guests walking in the hallway outside our room.
Overall it’s not a bad place to stay for the price but if you want something nicer then above I’d check out somewhere else and maybe spend a little more money.
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酒店回复: Hello Anna,Thank you for sharing your feedback. We appreciate your observations on cleanliness and room condition, and we will continue to work on enhancing our guest experience. It's great to hear that you found our staff nice and welcoming. Your comments regarding the breakfast and noise levels have been noted, and we will review them to improve our offerings. We value your perspective and hope you find a hotel that meets your expectations on your next visit, as we strive to make every stay enjoyable for our guests.
5.0分
情侣出游
Everything was great. Clean, friendly and considerate staff, location and breakfast. The price was extremely reasonable. A great place to stay.
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酒店回复: Hello Raylene,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the cleanliness, friendly staff, and the convenient location, as well as the breakfast offerings. Your feedback encourages us to maintain our high standards and continue providing a great stay for our guests. We hope to welcome you back in the future for another wonderful visit.
4.0分
其他
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The room was large and well furnished. A good place for a night’s rest. Night manager struck me as more inclined to suspicions about the guest than welcoming. Day manager was most helpful.
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酒店回复: Hello James,Thank you for sharing your experience. We are pleased to hear you enjoyed the spacious room and found the day manager helpful. Your feedback regarding the night manager is important, as we strive to ensure all our guests feel welcome and valued at all times. We appreciate your insights and hope to have the opportunity to serve you better in the future.
4.0分
家庭亲子
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Room was clean, staff was pleasant/helpful. Breakfast was included. Great value for the price from *******. Impressed with the water pressure in the shower. This hotel is older so don’t expect everything to be shiny. We will stay again when we are in the area.
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酒店回复: Hello Tiffanie,Thank you for your feedback! We’re glad to hear you enjoyed the cleanliness of your room, the helpfulness of our staff, and the breakfast provided. It's great that you appreciated the water pressure in the shower as well. We look forward to welcoming you back during your next visit to the area. Your insights about the hotel’s character are appreciated!
斯特拉斯堡本身是一个小城,酒店的性价比还是比较高的,在被群山环绕的地方,周边是在高速的出口,交通比较方便,吃饭的话,饭店不是太多,但是旁边就是斯特拉斯堡的游客中心,可以去看一下简单的历史博物馆,比较享受小城的生活。
比较老旧了,位置也比较偏。
总的说还可以,就是房间有股潮湿的味道
早餐新鲜多样,房间干净,床非常舒适。
Since it's been refreshed it was a much appreciated change from last stay. The bed is very comfortable. The staff from desk, breakfast staff, the cleaning staff were absolutely great.
Staff were awesome. Helpful and friendly. Great location, off the highway, Food Lion really close. The bathroom in the room we stayed in had sone major issues.
You get what you pay for.
I was hoping for a more clean room. The bedsheets were clean. But the trash wasn’t taken out and there were some dirty surfaces as well as dirty walls near the trash. There’s dark residue in the shower (perhaps mold?), soap scum on the walls, and almost all of the lamps were missing one of the two light bulbs. Nothing was broken or looked worn down really. I wish the window was clearer, I could barely see through it.
I did check in and check out on my phone so I didn’t interact much with staff but they seemed nice.
We had breakfast one of the days we were there. There was not enough readily available and someone had to request more to be put out. When I dispensed apple juice in my cup there were flakes floating around in it. I wish there were more food options. The rooms also in an odd spot in the basement with no windows and oddly lit.
Also, we could hear kids running in the adjacent room and guests walking in the hallway outside our room.
Overall it’s not a bad place to stay for the price but if you want something nicer then above I’d check out somewhere else and maybe spend a little more money.
Everything was great. Clean, friendly and considerate staff, location and breakfast. The price was extremely reasonable. A great place to stay.
The room was large and well furnished. A good place for a night’s rest. Night manager struck me as more inclined to suspicions about the guest than welcoming. Day manager was most helpful.
Room was clean, staff was pleasant/helpful. Breakfast was included. Great value for the price from *******. Impressed with the water pressure in the shower. This hotel is older so don’t expect everything to be shiny. We will stay again when we are in the area.