The only thing that we didnt like was there was no mirror in the sleeping area to do hair or put make up on. The staff was very nice.
2.0分
朋友出游
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Very dated. Heater in the room was set at 80 and not able to be adjusted. We were awakened at 6 am by a loud disturbance in the rooms above us. Would not recommend.
1.0分
其他
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room was filthy. big hair ball on top shelf in bathroom. mold around faucet that they could’ve wiped off bathroom walls had stuff all over. Microwave had greasy fingerprints on the outside of it same with coffee pot. Refrigerator had food in butter, dish area and underwear fruit and vegetables would go. Rugs were not swept, and the roof must leaked and they tried to fix it on the wall in the bathroom looked terrible. The only thing that was cleaned where the sheets pillowcases bed.
3.0分
其他
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The room and staff overall were wonderful. Despite the 4 clinches. First, they had me reserved as having 2 rooms. Than, a couple tried to come into my rooms as the lady at the desk Layla booked them to go to my room as their tv wasn't working. Thirdly, the second day my key cards wouldn't work. Finally, at checkout the computer kept shutting down on the lady at the desk just to get a final receipt. She had a puzzled look on her face as she asked me the room number, name, dates, etc.than computer kept shutting down.
3.0分
其他
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Upon arrival at 4:00 (check-in is 3:00), they gave us the wrong room. They changed our reservation from a king to a queen suite. They corrected it, but we had to wait 20 mins for them to get the room ready. The hand soap bottle was empty, the bathroom not fully clean. Leftovers found in the fridge. Desks/counters dusty. Disappointed overall. The location is good, close to shops, eateries, all within walking distance. Staff was friendly and it was quiet on the plus side.
5.0分
家庭亲子
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My daughter hurt her ankle while off site and the staff was very helpful and accommodating to get her ice. Also, the accommodations were great and I especially enjoyed the water pressure in the shower. However, you can only enter the parking lot from one way which is a slight inconvenience.
1.0分
情侣出游
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The service was terrible my partner and I asked 3 times for towels.no one came but they were sitting on there behind and on there cell phones.Never once in the 3 days we were staying there,Make the bed or empty garbage.We will never stay at a Candlewood suites again.
3.0分
家庭亲子
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First time staying there, easy check in. Room was large. Had a general dirty feel to it. The bathroom was limited stock. Shampoo and body wash were empty, even though they said they just cleaned and stocked room. Bathroom drain stopper wouldnt screw in due to the large amount of hair in the drain (gross).
3.0分
情侣出游
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Although the staff seemed very nice, they did not do anything they said they would do, no matter how many of them promised. They were also problematically disorganized.
Although there are signs in the lobby labeling the facility non-smoking, all of the common areas smelled strongly of pot smoke, even the upstairs hallways. The lobby was stiflingly stinky, as the staff was smoking so much pot on the back patio that it constantly wafted in. Not to mention, why would we want to deal with high employees? It is no wonder they did not handle their jobs well.
The "free coffee and fruit" breakfast consisted of hoping that there would be enough cups left, and the same one sad apple sitting in a basket for three days.
The snack/breakfast room (pay for items) was sparsely stocked.
The rooms were clean and did not smell of pot smoke, thankfully. Several objects in the room did not work (lights, DVD player, etc.).
双重计费
他们收取了双倍的房费。现场没有服务,必须等待经理,但经理却不在,也没有回电。
The only thing that we didnt like was there was no mirror in the sleeping area to do hair or put make up on. The staff was very nice.
Very dated. Heater in the room was set at 80 and not able to be adjusted. We were awakened at 6 am by a loud disturbance in the rooms above us. Would not recommend.
room was filthy. big hair ball on top shelf in bathroom. mold around faucet that they could’ve wiped off bathroom walls had stuff all over. Microwave had greasy fingerprints on the outside of it same with coffee pot. Refrigerator had food in butter, dish area and underwear fruit and vegetables would go. Rugs were not swept, and the roof must leaked and they tried to fix it on the wall in the bathroom looked terrible. The only thing that was cleaned where the sheets pillowcases bed.
The room and staff overall were wonderful. Despite the 4 clinches. First, they had me reserved as having 2 rooms. Than, a couple tried to come into my rooms as the lady at the desk Layla booked them to go to my room as their tv wasn't working. Thirdly, the second day my key cards wouldn't work. Finally, at checkout the computer kept shutting down on the lady at the desk just to get a final receipt. She had a puzzled look on her face as she asked me the room number, name, dates, etc.than computer kept shutting down.
Upon arrival at 4:00 (check-in is 3:00), they gave us the wrong room. They changed our reservation from a king to a queen suite. They corrected it, but we had to wait 20 mins for them to get the room ready. The hand soap bottle was empty, the bathroom not fully clean. Leftovers found in the fridge. Desks/counters dusty. Disappointed overall. The location is good, close to shops, eateries, all within walking distance. Staff was friendly and it was quiet on the plus side.
My daughter hurt her ankle while off site and the staff was very helpful and accommodating to get her ice. Also, the accommodations were great and I especially enjoyed the water pressure in the shower. However, you can only enter the parking lot from one way which is a slight inconvenience.
The service was terrible my partner and I asked 3 times for towels.no one came but they were sitting on there behind and on there cell phones.Never once in the 3 days we were staying there,Make the bed or empty garbage.We will never stay at a Candlewood suites again.
First time staying there, easy check in. Room was large. Had a general dirty feel to it. The bathroom was limited stock. Shampoo and body wash were empty, even though they said they just cleaned and stocked room. Bathroom drain stopper wouldnt screw in due to the large amount of hair in the drain (gross).
Although the staff seemed very nice, they did not do anything they said they would do, no matter how many of them promised. They were also problematically disorganized.
Although there are signs in the lobby labeling the facility non-smoking, all of the common areas smelled strongly of pot smoke, even the upstairs hallways. The lobby was stiflingly stinky, as the staff was smoking so much pot on the back patio that it constantly wafted in. Not to mention, why would we want to deal with high employees? It is no wonder they did not handle their jobs well.
The "free coffee and fruit" breakfast consisted of hoping that there would be enough cups left, and the same one sad apple sitting in a basket for three days.
The snack/breakfast room (pay for items) was sparsely stocked.
The rooms were clean and did not smell of pot smoke, thankfully. Several objects in the room did not work (lights, DVD player, etc.).