酒店回复: Thank you for taking time to review our hotel we do server continental breakfast only
1.0分
商务出差
原文
翻译提供方：Google
很脏
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酒店回复: We are truly sorry to hear that this is not the experience we want for you. If this happened, we sincerely apologize for the inconvenience caused.
2.0分
其他
Bathroom wasnt as clean as i would want. Toilet seat loose. Roach in Bathroom. Surroundings were loud. Someone talking down the hall all night
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酒店回复: Dear BrandiWe’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. Cleanliness and guest comfort are very important to us, and we’ll be addressing the bathroom and maintenance issues right away. We also apologize for the noise disturbance and will work with our team to ensure a more peaceful stay in the future. Thank you for your feedback.
1.0分
家庭亲子
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BUGS EVERYWHERE!!!!! They canceled my reservation, then I had to pay extra to rebook it. Then they refused to give us towels and washcloths. never stayed at a hotel like this, do not plan to stay ever again
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酒店回复: Dear Aiyana“We’re very sorry to hear about your experience. This is not the level of service we strive to provide. Your feedback is important, and we’ll be addressing these concerns with our team to ensure they are resolved. We appreciate you bringing this to our attention. "Yes we did cancel your reservation we did try to call you several time before canceling your reservation your cancelation policy was 24hours prior to arrival we were unable to reach out to you and you did mention that there was a bugs in a room and i am surprise you did not mention any thing at the time of check out
4.0分
商务出差
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Room was clean, no real issues outside of the in-room safe battery being low (not something I would normally be concerned about, but I did have some things that needed to be secured). Told the front desk and they took care of it right away. Staff was quite friendly and amiable.
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酒店回复: Dear JimThank you for sharing your feedback! We’re glad to hear that you found your room clean and our staff friendly and responsive. We appreciate you letting us know about the safe, and we’re happy our team was able to take care of it promptly. We hope to welcome you back again soon!
2.0分
其他
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The room smelled mildewy, there were only enough towels for 1 person, and the included breakfast was a disgrace. The guys at the front helped when they could and were pleasant, but one seemed mildly annoyed when I kept asking for stuff like creamer, a paper plate, or a piece of bread to make toast.
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酒店回复: Dear AmandaThank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced with your room and breakfast, and we appreciate you bringing them to our attention. Your comments help us identify where we can improve. We’re glad to know our front desk team did their best to assist you, and we’ll be addressing your concerns about room condition, towel supply, and breakfast quality to ensure a better experience for future guests.
5.0分
其他
Great hotel. Clean and helpful staff
Clean room and facilities. Good breakfast and kind staff
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酒店回复: Dear GuestThank you so much for your kind words! We’re delighted to hear you enjoyed your stay, found everything clean, and appreciated our helpful staff and breakfast. We look forward to welcoming you back soon!
2.0分
商务出差
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This property has some of the worst wifi I have ever experienced. If you need to get online to do some work, do not stay here. I had faster internet as a teenager and only had dial up,and that is notan exaggeration. Otherwise the hotel is ok, and you're getting what you pay for.
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酒店回复: Dear Derrick Thank you for sharing your feedback. We’re sorry to hear that the Wi-Fi did not meet your expectations, and we understand how frustrating that can be. Our team is looking into ways to improve the internet connection for our guests. We’re glad to know you found the rest of your stay to be satisfactory and appreciate your honest comments to help us improve.
3.0分
其他
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Breakfast just so so
Hotel is a little funky to get to but OK location. Room was good and updated, bathroom light over vanity was not working and fixed promptly when I notified the front desk. I was disappointed in breakfast. Typical waffles, cereal and lots of carbs. No hot protein. I am used to seeing the breakfast include some type of egg (scrambled or little pucks) and a protein (sausage or bacon), or even hard boiled eggs. This was lacking all that.
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酒店回复: Dear Virginia Thank you for sharing your feedback. We’re glad to hear you enjoyed your updated room and that our team was quick to resolve the bathroom light issue. We appreciate your comments regarding breakfast and understand your desire for more protein options. Your input is valuable, and we’ll be sure to share your suggestions with our team as we continue to improve our offerings.
4.0分
其他
Nice neighborhood, lots of food places to eat just outside the door. AMAZING taco restaurant to go right next door!!
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酒店回复: Dear ElizabethThank you for sharing your feedback! We’re so glad you enjoyed our convenient location and discovered the amazing taco restaurant next door. We hope you’ll come back soon and enjoy even more of the great food spots in the neighborhood!
没有培根！
很脏
Bathroom wasnt as clean as i would want. Toilet seat loose. Roach in Bathroom. Surroundings were loud. Someone talking down the hall all night
BUGS EVERYWHERE!!!!! They canceled my reservation, then I had to pay extra to rebook it. Then they refused to give us towels and washcloths. never stayed at a hotel like this, do not plan to stay ever again
Room was clean, no real issues outside of the in-room safe battery being low (not something I would normally be concerned about, but I did have some things that needed to be secured). Told the front desk and they took care of it right away. Staff was quite friendly and amiable.
The room smelled mildewy, there were only enough towels for 1 person, and the included breakfast was a disgrace. The guys at the front helped when they could and were pleasant, but one seemed mildly annoyed when I kept asking for stuff like creamer, a paper plate, or a piece of bread to make toast.
Great hotel. Clean and helpful staff
Clean room and facilities. Good breakfast and kind staff
This property has some of the worst wifi I have ever experienced. If you need to get online to do some work, do not stay here. I had faster internet as a teenager and only had dial up,and that is notan exaggeration. Otherwise the hotel is ok, and you're getting what you pay for.
Breakfast just so so
Hotel is a little funky to get to but OK location. Room was good and updated, bathroom light over vanity was not working and fixed promptly when I notified the front desk. I was disappointed in breakfast. Typical waffles, cereal and lots of carbs. No hot protein. I am used to seeing the breakfast include some type of egg (scrambled or little pucks) and a protein (sausage or bacon), or even hard boiled eggs. This was lacking all that.
Nice neighborhood, lots of food places to eat just outside the door. AMAZING taco restaurant to go right next door!!