Easy parking, good location. Very noisy outside. you could hear everything (no soundproofing). Lots of horns honking and sirens blaring.
The included "breakfast" very basic : waffles, cereal and toast. Waffle House is a few steps away, we ate there.
Did not appreciate being woke up at 5:45 in the morning to a running vacuum. Couldn't get her attention because she was wearing both her ear pods.
Someone trying to check in at 9 PM, ringing the desk bell repeatedly. Made me wonder where the staff was, and if it was the same person with ear buds in so couldnt hear anything going on.
Good water pressure in shower. Bed squeaking every time you move was annoying. Not on a box spring, just like a metal net that made noise every time you moved.
Hotel is in great location to shopping and places to eat. No sidewalks.
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2.0分
其他
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The room was fine. However, my son's plans changed, so he checked out a day early. ******* said the ultimate decision on a refund was up to the hotel, so I called, and a lady told me if he was out by Sunday morning, they wouldn't charge for Sunday night. Sunday morning, a man told him there would be no refund for the last night and wouldn't listen to us explain about my call. He was charged for all three nights. No flexibility. No understanding. And at least one staff member is rude.
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3.0分
其他
room was fine but you people need to hire american people so we can understand what they are saying when they speak
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
1.0分
其他
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What is the point of doing online checkin if you want the same info and card at check-in??
Also, tv is horrible. 24 in and the screen is dark with a black line through it. Staff came and looked at it and said it was fine. Asked for a new room and was told no extra rooms avaliable. Didnt even offer anything for the inconvenience.
Oh, no black out curtains and the parking lot light is shining right in the room.
Terrible experience
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酒店回复: Dear Sir, TV was working fine. By the way nowadays No hotel has 24 inch TVs. We are in process to replace the New TVs. The Curtains were back out as per the Super8 Standard. I don't Know what was your expectations.
1.0分
其他
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This property has no elevator so you have to carry your luggage up to the second floor!! Staff was friendly on the day of check in but the next morning when we told them about the bugs ( cockroaches ) in our room they weren’t so nice. They told us they would spray the room when we left for the day and leave the hand towels that we requested but someone also left a dump in our toilet. Yes you heard me right someone had took a dump in our toilet and did not flush it! We did believe the front counter girl that she sprayed but on our second night, when getting up at 2:30 am to go to the bathroom, we had the bugs again. By the way we had no food to attract the bugs. The place needs to be professionally sprayed under the tv stands and the floors need to be sweep and cleaned better. The beds were not bad but after seeing bugs you get the feeling nothing was clean. The free breakfast was nothing: 2 types of juice ( apple & maybe orange juice) No fruit at all, waffle maker, coffee ( not good) , only pure sugar no artificial sweetener. No tea bags out, No toaster, No bread. For $198.00 you’d expect some effort put into the continental breakfast. We were not the only ones with bugs in our room either, I heard 2 others talking that they had the same problem. On the day of check out we took pictures of the foyer with cockroaches. Also the wash clothes and hand towels were stained with some dirt spots. Purchase new towel sets. Not a place I will ever stay or recommend!
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酒店回复: Those bugs may have gotten inside from out side if the window is open or something. The professional pest control company spray every month. and we gonna make them do their job for sure. The breakfast is according to Super8 standard. at our location even more was offered that what Super8 brand needed these days. I have visited many other hotels, paid $300 + , but still end up buying the breakfast. But thanks for your business.
1.0分
其他
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This hotel is a nightmare. The man who checked us in the night we arrived was standing outside, and seemed very agitated that he had to come inside and do his job. The entire process was hostile and unwelcoming. He shoved papers at us and snatched my husband's ID and debit card very rudely. There is no elevator - so if you have small children or lots of luggage (we had both) it's a bit inconvenient, but we managed. The room was horrible. Bathroom had not been cleaned. There was hair on the towels and in the tub. The tub was broken and faucet leaked all night. The people in the room next to us were screaming and fighting, and the mattresses are about 6 inches of springs with a half inch of padding. Bedding consisted of a thin blanket that smelled like cigarettes in a non smoking room, and a topper that looked and felt like a curtain. Myself and my son were awake all night. My husband and daughter lightly dozed on and off. The next morning, we went downstairs to ask for a refund on our second night, and the lady at the front desk assured us we would be credited back the difference on our card. That was a blatant lie, as they kept all of it. When we called to ask when the refund would come, we were told rudely over the phone that it wouldn't. We paid a total of $292 for 2 nights here (stayed one), and I am absolutely appalled at what an epic waste of money it was. This hotel is a rundown sketchy ripoff, and the employees are terrible. 0 stars, would not recommend to anyone.
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酒店回复: The hotel is renovated inside and out side last year. everything is brand new. But if any thing has gone wrong, we apologize for your inconvenience.
5.0分
其他
Have stayed here many times and will stay here again, always clean and courteous. Nice simple place to get a room, I recommend it.
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.
5.0分
其他
It’s hard for me To get out of parking because too many cars are so near ! It’s like a parking jam game !
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Safe travels!
1.0分
情侣出游
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Idk that I'd really recommend this hotel. The "Breakfast" was kinda ridiculous. I asked for a late check out and they wld not allow that!
Only positive was they had a pretty clean room. Not 💯 but ok!
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we a;;ow guest free late check out 12 after if you want to stay 25 $ fee. and we are offering break fast by super 8 brand standard. sorry again for your inconvenience.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
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Easy parking, good location. Very noisy outside. you could hear everything (no soundproofing). Lots of horns honking and sirens blaring.
The included "breakfast" very basic : waffles, cereal and toast. Waffle House is a few steps away, we ate there.
Did not appreciate being woke up at 5:45 in the morning to a running vacuum. Couldn't get her attention because she was wearing both her ear pods.
Someone trying to check in at 9 PM, ringing the desk bell repeatedly. Made me wonder where the staff was, and if it was the same person with ear buds in so couldnt hear anything going on.
Good water pressure in shower. Bed squeaking every time you move was annoying. Not on a box spring, just like a metal net that made noise every time you moved.
Hotel is in great location to shopping and places to eat. No sidewalks.
The room was fine. However, my son's plans changed, so he checked out a day early. ******* said the ultimate decision on a refund was up to the hotel, so I called, and a lady told me if he was out by Sunday morning, they wouldn't charge for Sunday night. Sunday morning, a man told him there would be no refund for the last night and wouldn't listen to us explain about my call. He was charged for all three nights. No flexibility. No understanding. And at least one staff member is rude.
room was fine but you people need to hire american people so we can understand what they are saying when they speak
What is the point of doing online checkin if you want the same info and card at check-in??
Also, tv is horrible. 24 in and the screen is dark with a black line through it. Staff came and looked at it and said it was fine. Asked for a new room and was told no extra rooms avaliable. Didnt even offer anything for the inconvenience.
Oh, no black out curtains and the parking lot light is shining right in the room.
Terrible experience
This property has no elevator so you have to carry your luggage up to the second floor!! Staff was friendly on the day of check in but the next morning when we told them about the bugs ( cockroaches ) in our room they weren’t so nice. They told us they would spray the room when we left for the day and leave the hand towels that we requested but someone also left a dump in our toilet. Yes you heard me right someone had took a dump in our toilet and did not flush it! We did believe the front counter girl that she sprayed but on our second night, when getting up at 2:30 am to go to the bathroom, we had the bugs again. By the way we had no food to attract the bugs. The place needs to be professionally sprayed under the tv stands and the floors need to be sweep and cleaned better. The beds were not bad but after seeing bugs you get the feeling nothing was clean. The free breakfast was nothing: 2 types of juice ( apple & maybe orange juice) No fruit at all, waffle maker, coffee ( not good) , only pure sugar no artificial sweetener. No tea bags out, No toaster, No bread. For $198.00 you’d expect some effort put into the continental breakfast. We were not the only ones with bugs in our room either, I heard 2 others talking that they had the same problem. On the day of check out we took pictures of the foyer with cockroaches. Also the wash clothes and hand towels were stained with some dirt spots. Purchase new towel sets. Not a place I will ever stay or recommend!
This hotel is a nightmare. The man who checked us in the night we arrived was standing outside, and seemed very agitated that he had to come inside and do his job. The entire process was hostile and unwelcoming. He shoved papers at us and snatched my husband's ID and debit card very rudely. There is no elevator - so if you have small children or lots of luggage (we had both) it's a bit inconvenient, but we managed. The room was horrible. Bathroom had not been cleaned. There was hair on the towels and in the tub. The tub was broken and faucet leaked all night. The people in the room next to us were screaming and fighting, and the mattresses are about 6 inches of springs with a half inch of padding. Bedding consisted of a thin blanket that smelled like cigarettes in a non smoking room, and a topper that looked and felt like a curtain. Myself and my son were awake all night. My husband and daughter lightly dozed on and off. The next morning, we went downstairs to ask for a refund on our second night, and the lady at the front desk assured us we would be credited back the difference on our card. That was a blatant lie, as they kept all of it. When we called to ask when the refund would come, we were told rudely over the phone that it wouldn't. We paid a total of $292 for 2 nights here (stayed one), and I am absolutely appalled at what an epic waste of money it was. This hotel is a rundown sketchy ripoff, and the employees are terrible. 0 stars, would not recommend to anyone.
Have stayed here many times and will stay here again, always clean and courteous. Nice simple place to get a room, I recommend it.
It’s hard for me To get out of parking because too many cars are so near ! It’s like a parking jam game !
Idk that I'd really recommend this hotel. The "Breakfast" was kinda ridiculous. I asked for a late check out and they wld not allow that!
Only positive was they had a pretty clean room. Not 💯 but ok!