It’s hard for me To get out of parking because too many cars are so near ! It’s like a parking jam game !
展开
酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future. Safe travels!
1.0分
情侣出游
展开
Idk that I'd really recommend this hotel. The "Breakfast" was kinda ridiculous. I asked for a late check out and they wld not allow that!
Only positive was they had a pretty clean room. Not 💯 but ok!
展开
酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Clemmons/Bermuda Run/Winston-Salem I-40. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we a;;ow guest free late check out 12 after if you want to stay 25 $ fee. and we are offering break fast by super 8 brand standard. sorry again for your inconvenience.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4.0分
其他
展开
I’ve stayed here several times, and for weeks at a time in the past. The front desk staff are friendly, but others do not speak English and it’s hard to communicate. They’re also sending in housekeeping BEFORE the 11 AM check out time which is unprofessional. They’re also inconsistent with charging a deposit. Sometimes they do not require one at all, and others it’s either $50 or $100. I booked online and the dates got changed and I was unable to change the reservation and had to pay for another night. When I paid for the first night, I wasn’t charged a deposit but, even though I paid online prior to my stay the second night, I was required to pay a $50 deposit. It tends to be frustrating mainly because they know me, but still charge a deposit. I’ve never damaged anything and always get it back, but it ties up money while waiting for the refunded deposit to clear my bank account. Money is very tight these days, so it can be difficult to wait for a refund when you don’t have any money left.
展开
酒店回复: Thank you for your review and stay all the time with us . sorry for your inconvenience for your stay, you can pay cash deposit as well so we can refund money when you check out so you do not have problem to wait. thank you again for your stay with us and we will see you again. safe travels!
4.0分
其他
展开
Rude receptionist
The motel is fine, but the check-in was awful. There were a few people in front of me and the check-in was very slow. The person in front of me was an immigrant without a reservation and the receptionist told him they had no vacancies, which I doubt because the parking lot was nearly empty. After my check-in, the clerk threw the keys at me and left. 20 minutes later, a person walked into my room - the receptionist had given them a copy of my key. When I went back to my room, my key no longer worked. The clerk told me not to keep it next to a phone, when in reality he had unprogrammed my key when he reassigned a room to the person who had entered mine earlier. Disaster.
展开
酒店回复: Thank you for your stay and review and sorry for the inconvenience. we will work on that so please give us another chance.
4.0分
商务出差
Did not like paying a fifty dollar deposit for room and have to wait a 7-10 days to get it back???
展开
酒店回复: Thank you for your review, you can pay cash deposit so when you check out we check room and give it to you on your check out time. you do not have to wait for 7 to 10 business day.
4.0分
其他
展开
Don’t travel really. We had a ball tournament was a clean place to sleep and shower loved how close it was to everything including the ball field. Was noisy at night sounded like someone was slamming doors on our hallway I think it was other occupants coming in late and not being respectful to other guests who were already in bed. Overall I would stay there again
4.0分
商务出差
展开
Very nice stay. We will return in the Fall.
They may want to use a different detergent on sheets, etc that is eco friendly and non scented. Family member was somewhat allergic to the detergent they use.
4.0分
家庭亲子
The room was very clean and well maintained.
Breakfast was awful. It seemed like the orange juice and apple juice machine was in need of a good cleaning.
展开
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your visit. Your concerns are very important to us, and we are committed to addressing them to ensure a better experience in the future.
1.0分
家庭亲子
展开
We thought we was living in a 5 star hotel but comes to find out we was staying somewhere that was terrible only changed towel on the 3rd day smelt like cigarettes and it was always hot also the bed covers we received were nasty
展开
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your visit. Your concerns are very important to us, and we are committed to addressing them to ensure a better experience in the future.
别看
It’s hard for me To get out of parking because too many cars are so near ! It’s like a parking jam game !
Idk that I'd really recommend this hotel. The "Breakfast" was kinda ridiculous. I asked for a late check out and they wld not allow that!
Only positive was they had a pretty clean room. Not 💯 but ok!
I’ve stayed here several times, and for weeks at a time in the past. The front desk staff are friendly, but others do not speak English and it’s hard to communicate. They’re also sending in housekeeping BEFORE the 11 AM check out time which is unprofessional. They’re also inconsistent with charging a deposit. Sometimes they do not require one at all, and others it’s either $50 or $100. I booked online and the dates got changed and I was unable to change the reservation and had to pay for another night. When I paid for the first night, I wasn’t charged a deposit but, even though I paid online prior to my stay the second night, I was required to pay a $50 deposit. It tends to be frustrating mainly because they know me, but still charge a deposit. I’ve never damaged anything and always get it back, but it ties up money while waiting for the refunded deposit to clear my bank account. Money is very tight these days, so it can be difficult to wait for a refund when you don’t have any money left.
Rude receptionist
The motel is fine, but the check-in was awful. There were a few people in front of me and the check-in was very slow. The person in front of me was an immigrant without a reservation and the receptionist told him they had no vacancies, which I doubt because the parking lot was nearly empty. After my check-in, the clerk threw the keys at me and left. 20 minutes later, a person walked into my room - the receptionist had given them a copy of my key. When I went back to my room, my key no longer worked. The clerk told me not to keep it next to a phone, when in reality he had unprogrammed my key when he reassigned a room to the person who had entered mine earlier. Disaster.
Did not like paying a fifty dollar deposit for room and have to wait a 7-10 days to get it back???
Don’t travel really. We had a ball tournament was a clean place to sleep and shower loved how close it was to everything including the ball field. Was noisy at night sounded like someone was slamming doors on our hallway I think it was other occupants coming in late and not being respectful to other guests who were already in bed. Overall I would stay there again
Very nice stay. We will return in the Fall.
They may want to use a different detergent on sheets, etc that is eco friendly and non scented. Family member was somewhat allergic to the detergent they use.
The room was very clean and well maintained.
Breakfast was awful. It seemed like the orange juice and apple juice machine was in need of a good cleaning.
We thought we was living in a 5 star hotel but comes to find out we was staying somewhere that was terrible only changed towel on the 3rd day smelt like cigarettes and it was always hot also the bed covers we received were nasty