Staff was nice and waterpark was so fun. Definitely a great place for younger kids!! Green slide is so fast and dark. We had a great time!! Only reason why I’m taking off a star is because our room needed just a tad bit more maintenance. They claim to be renovating at the moment(I didn’t see any renovations except at the lazy river, which is great) but I felt there was a few things in our room that needed attention to make a pleasant stay. My only other note when booking if your budgeting your trip is please don’t make the same mistake as me and think the waterpark is included in your stay, it costs extra ($20/person). Overall would be back!
展开
酒店回复: Seasons Greetings!Thank you for your review and we hope to see you again soon. We note that the waterpark is not included on all third party sites because the rates are very attractive and utilized for those guests not wanting a waterpark rather just a place to stay. Have a great Holiday Season!
4.0分
其他
展开
We stayed on a holiday week and was provided a free catered meal with all the traditional fixings including turkey, ham, and brisket. The staff was very friendly and attentive to all our needs. The place was quiet and very clean. I definitely will return with family in the coming year. We had a very pleasant 4 days and rates were quite reasonable.
展开
酒店回复: Seasons Greetings! Thank you so much for staying with us and we hope to see you again soon.
5.0分
家庭亲子
The room were very clean I also place to stay at in the pool. Part waterslide was awesome. We will be back again.
展开
酒店回复: Seasons Greetings! Thank you so much for staying with us and we hope to see you again soon.
5.0分
其他
展开
Staff was very friendly and helpful! We loved how clean the waterpark was and how attentive the lifeguards were. The slides were a blast. Will definitely be back. Breakfast was good and had a great variety! Bed was comfy and the bunk beds were a hit. I think it will be amazing when they get the remolding done. Hoping that the price stays competitive as well. Very affordable. Wish that booking on third party the waterpark tickets were included.
展开
酒店回复: Greetings and thank you for selecting us. We will create packages in the near future on *******. This was just opened recently and we are trying out different things to learn how guests find us. Thank you so much again.
3.0分
家庭亲子
Great set up for our group. Breakfast lady was AWESOME!
Beds are not comfortable and bathroom could have been cleaner.
展开
酒店回复: We appreciate your feedback! We apologize for your inconvenience's, as this is not our standard. In the future please let the front desk know if your room is not up to standard so that we can make your stay as comfortable as possible! I hope we can have another chance to correct this!
5.0分
其他
展开
Place was very clean staff was very nice and helpful did have to wait a little longer to check in than would have liked but other than that everything was great!!
展开
酒店回复: Season's Greetings and thank you for selecting us. We appreciate your feedback and we hope to see you again soon. We are working on a more rapid check-in for the future. Thank you so much again.
5.0分
其他
展开
We'll be back
Everything was clean and working. We noticed some scuffing on the walls in lobby when we first arrived and it was painted the very next morning. So they are clearly continuously updating. Unfortunately the waterpark wasnt open for 2 of our 4 nights but the kids all LOVED it when they finally opened. Hot breakfast every morning served up by the winderful Mary Jane, was also a big hit. Plently of room for our large family.
Our ONLY complaints are the beds aren't very comfy and the water park not being open every day yet. But that wont stop our return.
We will definitely be coming back.
展开
酒店回复: Season's Greetings and thank you for selecting us. We appreciate your feedback and we hope to see you again soon.We are working to be more efficient with our scheduling and this will be resolved shortly. Thank you so much again.
5.0分
其他
展开
Branson WaterPark Hotel was a 10/10 experience. Rooms were great and staff very helpful. Breakfast was amazing with a wide variety of choices to a big breakfast area. My granddaughters used the waterpark which was very clean and well staffed with lifeguards. From check in to check out everything was perfect!
展开
酒店回复: Season's Greetings and thank you for selecting us. We appreciate your feedback and we hope to see you again soon. Thank you so much again.
3.0分
家庭亲子
展开
Our room was clean and appropriate for me, my husband, and daughter.
However, our air conditioner didn’t seem to keep the room cold enough for us. (I’m 7 and a half months pregnant, so I’m already warm as it is.)
I think it’s crazy for the price we had to pay to book the room that we also had to pay to go to the water park area to let our daughter play and swim. I feel like that should be included in the hotel.
The water park was neat.
However, the water park water was absolutely freezing. My daughter and husband couldn’t even stand to be in it longer than 10 minutes at most till we finally left. She was really looking forward to getting to play in it too.
The “lifeguards” were too busy playing on their phones even if there was a real emergency I don’t think they would even know what to do.
展开
酒店回复: Greetings! I am happy you found us and I apologize you feel the value didn't match your cost. We clearly do not mix waterpark with room on ******* because they are a third party and we pay them commission on "room sales" not waterpark. I hope we have a second chance to make a better impression.
1.0分
其他
展开
Lazy River is CLOSED
The lazy river was shut down and we were not told about it prior to booking. We were looking forward to the lazy river because we had an infant and it would have been easier with him. We are very disappointed with the lack of communication regarding this.
展开
酒店回复: I am seriously sorry that our closed Lazy River being closed had tarnished your entire experience and was not communicated. We are working hard to get it opened and should be very soon.
Staff was nice and waterpark was so fun. Definitely a great place for younger kids!! Green slide is so fast and dark. We had a great time!! Only reason why I’m taking off a star is because our room needed just a tad bit more maintenance. They claim to be renovating at the moment(I didn’t see any renovations except at the lazy river, which is great) but I felt there was a few things in our room that needed attention to make a pleasant stay. My only other note when booking if your budgeting your trip is please don’t make the same mistake as me and think the waterpark is included in your stay, it costs extra ($20/person). Overall would be back!
We stayed on a holiday week and was provided a free catered meal with all the traditional fixings including turkey, ham, and brisket. The staff was very friendly and attentive to all our needs. The place was quiet and very clean. I definitely will return with family in the coming year. We had a very pleasant 4 days and rates were quite reasonable.
The room were very clean I also place to stay at in the pool. Part waterslide was awesome. We will be back again.
Staff was very friendly and helpful! We loved how clean the waterpark was and how attentive the lifeguards were. The slides were a blast. Will definitely be back. Breakfast was good and had a great variety! Bed was comfy and the bunk beds were a hit. I think it will be amazing when they get the remolding done. Hoping that the price stays competitive as well. Very affordable. Wish that booking on third party the waterpark tickets were included.
Great set up for our group. Breakfast lady was AWESOME!
Beds are not comfortable and bathroom could have been cleaner.
Place was very clean staff was very nice and helpful did have to wait a little longer to check in than would have liked but other than that everything was great!!
We'll be back
Everything was clean and working. We noticed some scuffing on the walls in lobby when we first arrived and it was painted the very next morning. So they are clearly continuously updating. Unfortunately the waterpark wasnt open for 2 of our 4 nights but the kids all LOVED it when they finally opened. Hot breakfast every morning served up by the winderful Mary Jane, was also a big hit. Plently of room for our large family.
Our ONLY complaints are the beds aren't very comfy and the water park not being open every day yet. But that wont stop our return.
We will definitely be coming back.
Branson WaterPark Hotel was a 10/10 experience. Rooms were great and staff very helpful. Breakfast was amazing with a wide variety of choices to a big breakfast area. My granddaughters used the waterpark which was very clean and well staffed with lifeguards. From check in to check out everything was perfect!
Our room was clean and appropriate for me, my husband, and daughter.
However, our air conditioner didn’t seem to keep the room cold enough for us. (I’m 7 and a half months pregnant, so I’m already warm as it is.)
I think it’s crazy for the price we had to pay to book the room that we also had to pay to go to the water park area to let our daughter play and swim. I feel like that should be included in the hotel.
The water park was neat.
However, the water park water was absolutely freezing. My daughter and husband couldn’t even stand to be in it longer than 10 minutes at most till we finally left. She was really looking forward to getting to play in it too.
The “lifeguards” were too busy playing on their phones even if there was a real emergency I don’t think they would even know what to do.
Lazy River is CLOSED
The lazy river was shut down and we were not told about it prior to booking. We were looking forward to the lazy river because we had an infant and it would have been easier with him. We are very disappointed with the lack of communication regarding this.