酒店回复: Thank you for your review. As a SureStay hotel, we offer a complimentary cold continental breakfast with a hot waffle. We hope you will stay with us in the future knowing our offerings.
酒店回复: Thank you for your review, Katheran. Our hotel is making gradual improvements that will benefit guests such as yourself. I'm sure the next time you stay with us, you'll find more changes. I'm glad our staff was able to accommodate your first floor request.
酒店回复: Thank you for your kind review. It's true that our staff have multiple responsibilities that can take them away from being physically present at the front office. Regardless, taking care of our guests is our first priority. We're glad you enjoyed staying with us, and we look forward to your return!
酒店回复: Thank you for your review. I'm sorry that you had difficulty sleeping with a water sound. Our maintenance staff is already on top of the issue! I'm sorry you didn't like our coffee. We currently offer Folgers. If you have issues with your TV or remote, we recommend that you contact our kind staff who would be happy to assist.
酒店回复: Thank you for your feedback about your recent stay. We're truly sorry regarding your front desk and check-in experience. We hope you'll give us another chance knowing that we aim to provide responsiveness and professionalism. Feel free to reach out directly if you wish to discuss further.
酒店回复: We're sorry to hear your stay didn't meet expectations. Our photos are recent and reflect both our room types--some include a fridge and microwave, and others are simpler at a lower rate. We always encourage guests to reach out to the front desk during their stay so we can help make things right. While we do offer a continental breakfast as described, we'll look into ways to make the experience feel more satisfying. Thank you for your feedback.
员工非常棒！Candy 人很好，很热情。感谢您的热情帮助。早餐不错，房间干净。步行即可到达不错的餐厅。再次感谢！
Jessica非常友好，乐于助人，满足了我们所有的需求！酒店很干净，地理位置也完美，非常适合我们的旅行。
早餐简单、难吃。
和我们预期的不太一样。
员工友好热情，他们五星级，但酒店感觉有点不对劲。浴室真的很小，房间也很稀少。早餐很早就卖完了。我估计酒店里有一些长住的客人……他们在房间里做饭，走廊里弥漫着电炉和汉堡油的味道？这还是第一次。
虽然达到了预期，但以后不会再住了。
我不知道这家酒店怎么会得到这么高的评价，但在我看来，他们完全错了。空调安装得太高了，我身高5英尺3英寸（约1.6米），根本看不到控制器。这是一家老酒店，虽然翻新过，但效果不佳。厕所是原装的，而且很矮，上去很费劲。酒店没有电梯，不过还好他们把我们的房间换到了一楼。
非常舒适
没有电梯，这对某些人来说可能有点问题。对我们来说，这里舒适干净。早餐不是最丰盛的，但正是我喜欢的。工作人员非常友好。他们似乎身兼数职，前台有时会无人值守，但道歉和善意弥补了等待的遗憾。
在长途旅行即将结束之际，我度过了漫长的一天，翻遍了汽车后备箱，徒劳地希望能找到一些我可能几天前忘在别处的东西。前台的女士担心我的情况，可能需要帮助，于是出来确认我的情况，并主动提出帮助，然后帮我安排了最近的房间，这样我就不用把东西拖到很远的地方了。酒店服务周到热情，总是面带微笑，总是竭尽全力。这里还有其他选择，但考虑到我以后可能会经常在新家和老朋友之间停留，这里绝对是我的首选。
整晚都有排水的声音。虽然没下雨，但整晚都能听到水流晃动、排水和管道流动的声音。咖啡又黑又热，但味道不好。遥控器上的电视音量调不了。工作人员热情友好。不会再住这里了。
没人来办理入住。打了两个号码。打了本地号码，没人接。发短信给那个号码，也没人回复。又打了一个佛罗里达的号码，她说她马上就到。另一个号码的人过来了。她说我没有通知她。她不干净。心不在焉。汽车旅馆还行，就是前台人员让人无法接受。
我根据房间外观来选择这家酒店，但结果却非常具有欺骗性，房间和照片上完全不一样，空间狭小，家具非常老旧，变形且有水渍。没有冰箱和微波炉。早餐选择非常有限。以后不会再住这里了。