The lobby was closed the entire visit. Breakfast was not provided and there wasn't a coffee maker in the room. A request was made to clean the bathroom, which was done the same day.
3.0分
其他
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All dealings with staff was done through an outside window, with me standing out in the cold weather. The lobby was locked both am and pm. The room was comfortable enough but not terribly clean. There was dirt and trash in the corner of the bathroom. There was no stopper in the sink drain. On the app it states complimentary breakfast was offered, but there was no breakfast and no one to explain why. I would not recommend this hotel and I will definitely not stay there again. It needs Major updating.
2.0分
其他
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There was NO breakfast, lobby stayed closed and locked.Lights off. Booked with credit card a no smoking handicap room 5 days beforehand. They gave it to someone else! Our prior hotel ( Best Western) caught fire, so we scrambled to find a handicap hotel room. Only to have them give it away! There was 3 available when i booked! Huge disapointment. Another guest questioned my husband a out "breakfast", he was pretty ticked off none was provided!
3.0分
其他
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We had a late check in at 9pm, but the people at the desk were not very friendly. The room was clean and fairly comfortable,but there was no coffee and only a half used toilet paper roll in the bathroom.
2.0分
其他
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The motel is close by the Interstate the noise is constant, also We had hoped when booking the room it would be for lower lever because of our health conditions.
4.0分
其他
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Surprisingly good. Very clean room, quiet and great bed, and right next door to a fitness center, a Mexican restaurant and a waffle House, in case you want to sample some good old Alabama hospitality.
1.0分
家庭亲子
Old soap bar left behind in shower. Spider web under ac and bed. Old frozen noodles in freezer. Not good really need a refund.
2.0分
家庭亲子
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The rooms were not cleaned properly at all!. They were old, dated and had a old musty smell to them. When i spoke with the mgmt they stated there was nothing they could do about it, but could only offer me a 10% discount on the rooms on checkout. We were forced to stay as we were they for my daughter's college graduation. I also did not receive any discount on checkout at all. They were supposed to have free breakfast and did not have anything, the doors stayed locked to the lobby and you have to talk to mgmt through the glass outside. I do not recommend this hotel to anyone.
2.0分
其他
Couldn't enter lobby during check in. No breakfast offered. No coffee maker in room. No clock in room.
5.0分
商务出差
Great stay still caus me I’m not terribly picky bed was great
The lobby was closed the entire visit. Breakfast was not provided and there wasn't a coffee maker in the room. A request was made to clean the bathroom, which was done the same day.
All dealings with staff was done through an outside window, with me standing out in the cold weather. The lobby was locked both am and pm. The room was comfortable enough but not terribly clean. There was dirt and trash in the corner of the bathroom. There was no stopper in the sink drain. On the app it states complimentary breakfast was offered, but there was no breakfast and no one to explain why. I would not recommend this hotel and I will definitely not stay there again. It needs Major updating.
There was NO breakfast, lobby stayed closed and locked.Lights off. Booked with credit card a no smoking handicap room 5 days beforehand. They gave it to someone else! Our prior hotel ( Best Western) caught fire, so we scrambled to find a handicap hotel room. Only to have them give it away! There was 3 available when i booked! Huge disapointment. Another guest questioned my husband a out "breakfast", he was pretty ticked off none was provided!
We had a late check in at 9pm, but the people at the desk were not very friendly. The room was clean and fairly comfortable,but there was no coffee and only a half used toilet paper roll in the bathroom.
The motel is close by the Interstate the noise is constant, also We had hoped when booking the room it would be for lower lever because of our health conditions.
Surprisingly good. Very clean room, quiet and great bed, and right next door to a fitness center, a Mexican restaurant and a waffle House, in case you want to sample some good old Alabama hospitality.
Old soap bar left behind in shower. Spider web under ac and bed. Old frozen noodles in freezer. Not good really need a refund.
The rooms were not cleaned properly at all!. They were old, dated and had a old musty smell to them. When i spoke with the mgmt they stated there was nothing they could do about it, but could only offer me a 10% discount on the rooms on checkout. We were forced to stay as we were they for my daughter's college graduation. I also did not receive any discount on checkout at all. They were supposed to have free breakfast and did not have anything, the doors stayed locked to the lobby and you have to talk to mgmt through the glass outside. I do not recommend this hotel to anyone.
Couldn't enter lobby during check in. No breakfast offered. No coffee maker in room. No clock in room.
Great stay still caus me I’m not terribly picky bed was great