酒店回复: Dear Monica,Thank you for taking the time to share your recent experience with us at Country Inn & Suites by Radisson, Winnipeg. We truly appreciate your feedback, as it helps us to continuously improve our guest experience.We're pleased to hear that our team was able to assist you with an early check-in and that you found them friendly and helpful throughout your stay. That means a great deal to us.We sincerely regret any inconvenience you encountered during your visit. Your comments have been shared with the appropriate teams to ensure we address the concerns you raised and continue working toward a better experience for all our guests.We also appreciate your understanding of the unique challenges our staff may be facing at this time. Your suggestion has been noted and will be considered as we look for ways to enhance communication and guest satisfaction.Thank you again for your valuable input. We hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future.Warm regards,SukhFront Desk AssociateCountry Inn & Suites by Radisson, Winnipeg, MB
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your recent stay with us. It’s disappointing to hear that we fell short in multiple areas, especially concerning cleanliness, noise disturbances, and overall safety and comfort.Please know that your comments have been taken seriously. We are currently undergoing renovations, and while this is intended to enhance the guest experience, it should never compromise cleanliness or security. We’re addressing the issues you mentioned with our housekeeping and maintenance teams, and reinforcing protocols with our front desk staff to ensure all guest concerns are handled promptly and professionally.Regarding the parking lot and noise issues, we understand how these factors disrupted your rest, and we are actively working with security and management to improve these conditions.We regret that we did not meet your expectations and understand your decision. We appreciate your honest feedback, as it helps us identify areas for improvement. Should you reconsider in the future, we would welcome the opportunity to provide a much better experience.
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Country Inn & Suites by Radisson, Winnipeg.We truly appreciate hearing from our guests, as it helps us understand where we’re meeting expectations and where we can improve. Your comments have been noted and will be shared with our team to ensure we continue to provide a clean and comfortable environment for all our guests.Thank you again for your time, and we hope to have the opportunity to welcome you back in the future.Warm regards,SukhFront Desk AssociateCountry Inn & Suites by Radisson, Winnipeg, MB
5.0分
其他
原文
翻译提供方：Google
一切都很棒
展开
酒店回复: Thank you so much Michael and see you again on your next visit. We appreciate to your feedback and our team are very happy.
2.0分
其他
原文
翻译提供方：Google
好的
展开
酒店回复: Hi John, Thank you for your score of 2/5. wish we could get your 5/5 on your next visit and we love to know more for feedback so we could improve better and meet your expectation.
4.0分
情侣出游
展开
There was construction on one side of the property, evacuees staying at the property were quite noisy. The staff at the front desk and the security were excellent and friendly!!!
展开
酒店回复: Thank you Joann and we are happy for the score 8/10 and wish we could get the perfect 10/10 on your next stay. Construction will be done soon and we also wish for our guest quiet stay.
3.0分
其他
展开
The overall condition of this property is like an old shoe that got a polish and not a repair. They were mid renovation on the exterior, lobby and dining area and it looked horrible. The rooms were renovated but they left the rusty old sprinkler in the ceiling. The property grounds were unkept. Honestly the pictures online made the place look nice but it was still arriving at the hotel, it was still just an old motel with a fresh coat of paint.
展开
酒店回复: Hi Amanda, thank you for your feedback and hope to see you next time. We spend a lot to make our hotel to be beautiful and and to meet every guest expectation is our contineous improvement. We appreciate your feedback and we will use to improve more and our hotel is not yet meet yours. Looking forward that we can meet it and get your 10/10.
3.0分
其他
Friendly place
Staff are friendly and most Filipino. Newly renovated room. Quiet area
2.0分
家庭亲子
This property is having renovations. We were not told about this when we booked. Hotel is a mess, construction crew started early and were very loud.
展开
酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience you experienced due to our ongoing renovations. We understand how frustrating it must have been to encounter unexpected noise and disruption during your stay.Our goal is always to enhance the guest experience, and these renovations are part of that effort—but that should never come at the cost of your comfort. I’m very sorry we did not communicate this in advance, and I will ensure this is addressed with our team immediately.We truly value your comments and would welcome the opportunity to make this right. Please feel free to reach out to us directly so we can discuss how we can improve your next visit.
酒店目前正在翻修中。房间很棒。截至6月13日，酒店还收留了一些躲避森林火灾烟雾的客人。
多亏了工作人员，我们提前入住了。我们乘电梯上去，闻到的只有**味。我们没多久就出去了，大约6点回来。没有**味，但孩子和父母的噪音都很好。我们早早就睡了。噪音还算合理。4点的时候叫你回家，然后拿了杯咖啡出去抽根烟。上了电梯才发现主楼层的按钮被拿走了，所以延迟减少了，但出不去？我当时很慌张，但还是按了3楼的按钮，电梯把我带到了3楼，让我出去了。我回去洗澡，但无论我跑多久都没有热水？工作人员很友好，不幸的是他们已经尽力了，他们很棒，但我建议你最好把房间广告宣传成有疏散人员住在那里？这样我们就知道工作人员工作有多辛苦，以及会造成多大的损坏和噪音。
这家酒店当时正在施工，这绝对不是问题所在。电梯、走廊和大堂都非常脏。后门没有直接锁进酒店和走廊，停车场里有流浪汉翻垃圾桶，我们反映楼上和走廊整晚的噪音让我们睡了两个晚上，前台却无动于衷。相比之下，这家酒店的价格根本不值竞争对手的价格。我们绝对不会再来了。
清洁度不错，不过停车场里有一些垃圾，因为疏散人员住在那里，不尊重设施。大部分晚上都有喊叫声和噪音，这让我很难入睡。
一切都很棒
好的
There was construction on one side of the property, evacuees staying at the property were quite noisy. The staff at the front desk and the security were excellent and friendly!!!
The overall condition of this property is like an old shoe that got a polish and not a repair. They were mid renovation on the exterior, lobby and dining area and it looked horrible. The rooms were renovated but they left the rusty old sprinkler in the ceiling. The property grounds were unkept. Honestly the pictures online made the place look nice but it was still arriving at the hotel, it was still just an old motel with a fresh coat of paint.
Friendly place
Staff are friendly and most Filipino. Newly renovated room. Quiet area
This property is having renovations. We were not told about this when we booked. Hotel is a mess, construction crew started early and were very loud.