The airport shuttle was not operable but we were provided a taxi at no additional cost - that was truly appreciated!!
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酒店回复: Thank you for giving us a 10-star rating for our service. We appreciate your understanding of our need to have our van serviced and the temporary use of a taxi for transportation. We look forward to seeing you again at the La Quinta Inn & Suites by Wyndham Anchorage Airport.
5.0分
其他
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As a woman traveling alone, I felt very safe at this property. I did not use the laundry facility, but would have been comfortable doing that if I needed it. It was well lit and there was always parking close to the door. I felt that it was very clean even for being a little dated. It was very clean and neat.
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酒店回复: We are truly grateful for your review of our hotel and appreciate knowing that you felt safe staying with us. We hope you will return to enjoy another lovely experience at the La Quinta Inn & Suites by Wyndham Anchorage Airport.
位置离市区较远
酒店环境还可以,但服务一般:
1.去前台谘询,三次里有两次前台都在讲电话不理人,会把你晾在边上等很久。
2.房间打扫只换了毛巾,垃圾没有倒、床也不整理。
3.预约早上05:30前往机场的接驳车,直接放鸽子没有出现,询问前台只得到『再等5分钟』的冷漠回覆,最后迟到15分钟都没有出现,最终为了赶飞机只能自己叫了uber。
服务一般
首先,酒店网站竟然向我收取了双倍费用,仅仅因为我试图修改预订上的错误日期。而且,几乎找不到人帮忙打电话。酒店提供机场接送服务,但当我抵达瑞安航空机场时,他们却不肯提供接送,还问我接送点在哪里。我要求延迟退房,却被收取了50美元的费用,这与其他酒店相比简直是天价。房间很舒适,但我对接送服务和延迟退房的费用非常不满,因为我预订这家酒店就是冲着免费接送服务来的,结果却要支付机场接送费。
附近有人民移动巴士站,去市中心很方便(步行不到20分钟,而且App允许刷卡)。附近餐厅不多,但我可以在酒店购买冷冻食品、速食和饮料(房间里有微波炉和冰箱)。早餐的自制华夫饼也很美味。前往机场或车站的免费班车很方便,工作人员也很乐于助人。
房间很小很拥挤,浴室感觉很危险——浴缸/淋浴间的瓷砖很滑,如果滑倒的话没有任何可以抓握的地方。我不得不要了一块橡胶防滑垫,但即使有了防滑垫,用淋浴仍然感觉像是在拿自己的生命冒险。
干净舒适的房间,机场接送服务
工作人员工作失误,极不负责任,因为晚了一天忘记记录到达,导致整个行程被取消,房间也被卖掉。
前台服务不好
The airport shuttle was not operable but we were provided a taxi at no additional cost - that was truly appreciated!!
As a woman traveling alone, I felt very safe at this property. I did not use the laundry facility, but would have been comfortable doing that if I needed it. It was well lit and there was always parking close to the door. I felt that it was very clean even for being a little dated. It was very clean and neat.