酒店回复: THANK YOU FOR YOUR FEED BACK WE APOLOGIZE FOR THE ISSUES YOU HAD DURING YOUR STAY WE WILL ADDRESS THEM WITH OUR STAFF TO BETTER SERVE OUR CUSTOMERS HAVE A BLESSED DAY.
3.0分
商务出差
原文
翻译提供方：Google
电梯有异味。房间简洁，但有一些美观的细节。
1.0分
商务出差
Mold in shower.
No hot water (tepid at best)
Broken Coffee maker
Roaches in room
I will not stay there and would encourage others to do the same.
2.0分
商务出差
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The door had no extra interior lock — it had been ripped off the wall and the extra deadbolt didn’t work. The eye hole was still filled in with paper! 😳
The bathroom was really run down and only one of the four light fixtures above the sink lit. And it would fizzle in and out. This is beneath a Choice property.
1.0分
其他
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First thing we noticed when entering the room was that the fire alarm was taken off the wall. Then the tv wasn’t working. After calling the front desk about the tv, he said I’ll be there in 5-10 mins. After 20 mins I tried calling the front desk again, no answer. Tried calling several more times over the next 10 mins, no answer. So then, I walked to the front desk two buildings away, there he was behind the desk. He told me sorry was doing another tv, headed there right now. 20 mins later he arrived. Took several cable box swaps to get the tv working. Then the no-smoking room we had showed evidence of smokers with the large burn holes in the sheets and bed covers. The tub even had burn marks! The bathroom towel holder was broken off, the shower head gave minimal water as the holes were clogged. I found roaches in the room. Running out of space to describe the terrible experience at this place. We will never return to this hotel.
2.0分
家庭亲子
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First room provided looked like the people had just left. It was not cleaned at all and bed was stained really bad. When we went downstairs to request a new room they took their time to confirm that what we said was actually true. Second room provided was better than the first one; at least it was cleaned but bedsheets were stained. Food crumbs in some of the drawers. The day we were getting ready to leave there was a bedbug on one of the pillows. I would not recommend this place to any one. Breakfast was very limited and not good. If I could request my money back I would. Sad thing was that we were there for a concert an early birthday gift to my daughter and this ruined our first day there. We made the most of it but only stayed the necessary. We will not be returning.
3.0分
其他
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The room was missing a lot of the amenities, and the people next to me were up all night keeping me up, the office phone didn't work, my television didn't work, it was my worst stay ever.
1.0分
商务出差
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Old property. Though I booked non-smoking room, as soon as I entered the corridor I saw cigarette buds outside the room and a strong smoking smell inside. No hot water in the shower. I request that ******* remove them from your reservation portal
住得很开心/很棒的入住体验
浴室的墙上真的有个洞，马桶和淋浴设施也很不卫生。镜子上的牙膏痕迹表明房间几乎没有清洁过。早餐几乎没什么吃的，也没有水果（对于那些有麸质/乳制品不耐受的人来说，根本就没有东西可吃）。如果你住的是禁烟房，他们还会额外收取50美元的押金。我们住的两晚，都有一个男人睡在唯一的楼梯上（这是室外楼梯，因为这更像汽车旅馆而不是酒店），堵住了我们去房间的路。马桶整晚都在流水。房间里有很浓的氨水/尿液味。其他顾客抱怨并退房了，因为换了房间但质量并没有提高，新房间的电视、网络和管道都坏了。游泳池没有维护也无法使用。
我必须说便宜就是贵，我们到达酒店时，第一个房间很糟糕，条件很差，闻起来有很多潮湿和香烟味，值得一提的是，我们要求的是无烟房，房间很难看，浴室非常脏，特别是浴缸，浴室的门关不上，是坏的，这是一次非常糟糕的体验，我喜欢的是接待员立即纠正了错误，并让我们看了另外两个房间，无论我们最喜欢的是哪一个，我们都可以住那个，所以我们能够看到的第三个房间，我们住的那个房间条件不是最好的，但它比第一个房间好得多，也更适合居住。我还喜欢它靠近许多购物中心和餐馆。
我只想说，您支付这些酒店房间的费用需要您自己承担风险。
电梯有异味。房间简洁，但有一些美观的细节。
Mold in shower.
No hot water (tepid at best)
Broken Coffee maker
Roaches in room
I will not stay there and would encourage others to do the same.
The door had no extra interior lock — it had been ripped off the wall and the extra deadbolt didn’t work. The eye hole was still filled in with paper! 😳
The bathroom was really run down and only one of the four light fixtures above the sink lit. And it would fizzle in and out. This is beneath a Choice property.
First thing we noticed when entering the room was that the fire alarm was taken off the wall. Then the tv wasn’t working. After calling the front desk about the tv, he said I’ll be there in 5-10 mins. After 20 mins I tried calling the front desk again, no answer. Tried calling several more times over the next 10 mins, no answer. So then, I walked to the front desk two buildings away, there he was behind the desk. He told me sorry was doing another tv, headed there right now. 20 mins later he arrived. Took several cable box swaps to get the tv working. Then the no-smoking room we had showed evidence of smokers with the large burn holes in the sheets and bed covers. The tub even had burn marks! The bathroom towel holder was broken off, the shower head gave minimal water as the holes were clogged. I found roaches in the room. Running out of space to describe the terrible experience at this place. We will never return to this hotel.
First room provided looked like the people had just left. It was not cleaned at all and bed was stained really bad. When we went downstairs to request a new room they took their time to confirm that what we said was actually true. Second room provided was better than the first one; at least it was cleaned but bedsheets were stained. Food crumbs in some of the drawers. The day we were getting ready to leave there was a bedbug on one of the pillows. I would not recommend this place to any one. Breakfast was very limited and not good. If I could request my money back I would. Sad thing was that we were there for a concert an early birthday gift to my daughter and this ruined our first day there. We made the most of it but only stayed the necessary. We will not be returning.
The room was missing a lot of the amenities, and the people next to me were up all night keeping me up, the office phone didn't work, my television didn't work, it was my worst stay ever.
Old property. Though I booked non-smoking room, as soon as I entered the corridor I saw cigarette buds outside the room and a strong smoking smell inside. No hot water in the shower. I request that ******* remove them from your reservation portal