parking was fine, room was clean, bed was comfortable, staff was friendly..... BUT the shower was a "FAILURE" for rating, no water pressure and you could not get a medium tempature , it was either hot or cold, you had to move it back & forth to take a complete shower, no steady stream it was a trickle, that was my only problem , did not do breakfast
5.0分
家庭亲子
Only thing I’d recommend is a more thorough cleaning of the jets or more frequent everything was great!
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酒店回复: Thank you, Dominieke, for the perfect score! We’re glad you enjoyed your stay. We look forward to welcoming you back soon
3.0分
商务出差
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It was clean, however, the halls had a very bad odor and even though I had a do not disturb sign on my door, I was rudely awaken by staff on the morning of check out way before check out time. Huge pet peeve! Other than that, it was quiet and bed was very soft.
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酒店回复: Thank you for your feedback. We’re glad you found your room comfortable and quiet. We’re very sorry about the hallway odor and for disturbing you before check-out—this is not the experience we want for our guests. We’ll address this with our team and hope to provide a smoother stay next time
4.0分
其他
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Great place for a good night's sleep.
The room was clean and the beds were comfortable. We just needed a place to overnight and this Superd 8 was a great no frills option. We would stay again.
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酒店回复: Thank you, We’re glad you found your room clean and the bed comfortable. It’s great to hear we were a good stopover for you, and we’d be happy to welcome you back anytime.
2.0分
其他
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Shabby room
Room was shabby- tears in the coverlet, moldy shower curtain, old saggy worn chair, room smelled of stale cigarette smoke even though it stated it was a smoke free room. I kept waking up due to the smell!
No eggs, sausage for breakfast, just toast, cereal and yogurt. Not impressed!
I would not stay or recommend to anyone.
The desk man was friendly and courteous.
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酒店回复: Thank you for sharing your feedback, Cynthia. We’re very sorry your stay did not meet expectations and appreciate your detailed comments. We’re glad our front desk staff were courteous. We apologize that we don’t offer a hot breakfast; our continental breakfast includes fruit, cereal, and yogurt, etc. We hope to provide a better experience in the future.
5.0分
情侣出游
Staff very friendly. Very quiet. Beds very comfortable. Nothing fancy but a great stay! Will stay again!
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酒店回复: Thank you, Joyce! We’re glad our friendly staff and comfortable rooms made your stay great. We look forward to welcoming you back next time!
5.0分
其他
Great place
The property is well maintained, clean, the staff was very helpful. The bed was great, very quiet and comfortable.
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酒店回复: Thank you, Carol! We’re happy to hear you enjoyed our clean, well-maintained property and helpful staff. We look forward to welcoming you back soon!
4.0分
情侣出游
Our recent I’m was clean, staff was great and you could not hear guests opening and closing doors which was a plus. Would stay again if in the area.
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酒店回复: Thank you, Angela! We’re glad you enjoyed a clean room, great service, and the quiet atmosphere. We look forward to welcoming you back whenever you’re in the area!
4.0分
其他
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Racing in Sweet Springs
Check in was good. Given room choice. Room wss well equipped and clean. TV was easy to use which is becoming difficult to find in many hotels. Exterior needs some work. Didn't try the comp breakfast. Mark, day clerk was very good pointed us to a very good restaurant across the side street.
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酒店回复: Thank you, Joseph! We’re glad you enjoyed the smooth check-in, clean room, and helpful service from Mark. We appreciate your feedback about the exterior and are working on improvements. Hope to see you again soon!
3.0分
其他
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Was upset that when I pulled back the blanket there was long hair in the sheets, the fridge did not work, bathroom has several missing tiles. Was disappointed in the "breakfast", not much to choose from.
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酒店回复: We’re very sorry for the issues you experienced during your stay. Cleanliness and comfort are our top priorities, and we regret these fell short. Please know that had you informed us, we would have been happy to address the fridge, bathroom concerns right away. We appreciate your feedback and are working hard to improve.
parking was fine, room was clean, bed was comfortable, staff was friendly..... BUT the shower was a "FAILURE" for rating, no water pressure and you could not get a medium tempature , it was either hot or cold, you had to move it back & forth to take a complete shower, no steady stream it was a trickle, that was my only problem , did not do breakfast
Only thing I’d recommend is a more thorough cleaning of the jets or more frequent everything was great!
It was clean, however, the halls had a very bad odor and even though I had a do not disturb sign on my door, I was rudely awaken by staff on the morning of check out way before check out time. Huge pet peeve! Other than that, it was quiet and bed was very soft.
Great place for a good night's sleep.
The room was clean and the beds were comfortable. We just needed a place to overnight and this Superd 8 was a great no frills option. We would stay again.
Shabby room
Room was shabby- tears in the coverlet, moldy shower curtain, old saggy worn chair, room smelled of stale cigarette smoke even though it stated it was a smoke free room. I kept waking up due to the smell!
No eggs, sausage for breakfast, just toast, cereal and yogurt. Not impressed!
I would not stay or recommend to anyone.
The desk man was friendly and courteous.
Staff very friendly. Very quiet. Beds very comfortable. Nothing fancy but a great stay! Will stay again!
Great place
The property is well maintained, clean, the staff was very helpful. The bed was great, very quiet and comfortable.
Our recent I’m was clean, staff was great and you could not hear guests opening and closing doors which was a plus. Would stay again if in the area.
Racing in Sweet Springs
Check in was good. Given room choice. Room wss well equipped and clean. TV was easy to use which is becoming difficult to find in many hotels. Exterior needs some work. Didn't try the comp breakfast. Mark, day clerk was very good pointed us to a very good restaurant across the side street.
Was upset that when I pulled back the blanket there was long hair in the sheets, the fridge did not work, bathroom has several missing tiles. Was disappointed in the "breakfast", not much to choose from.