Looks need replaced. Had to ask 3 times to get the room cleaned. Staff were friendly and breakfast was great!
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酒店回复: Thank you for bringing this to our attention. You should not have to ask more than 1 time to get your room serviced and I genuinely apologize for that inconvenience. I will be speaking with front desk/housekeeping to make sure this doesn't happen again. I would like you to know that we are in the process of updating and renovating the property. I hope next time you are in the area you can come and see all of the exciting new changes and hard work we have done. Thank you for your feedback as it helps us to make improvements.
5.0分
其他
Traveled for High School Cheer Regional comp. And it was very convenient right off of I10 Very clean, No pets allowed, breakfast was great.
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酒店回复: Dear Alison, thank you for taking the time to let us know about your stay with us. We are happy to hear it was a success! Hopefully next time you are in the area you come visit us again.
3.0分
商务出差
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Hotel is a little dated, but the bed was comfortable. Breakfast was okay, even though I couldn’t find any meat, since everything was pork. I ended up eating a muffin and an apple. I won’t return, but It’s decent for an overnight stay.
1.0分
家庭亲子
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The management staff was very rude and unprofessional. Unhelpful. The rooms key did not work the entire time. We were locked out then we had to jimmy them every time in order to get into the rooms.
5.0分
情侣出游
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The staff was very kind. When we arrived late and were checking out the next day, she automatically offered us late checkout. Everything about the property was clean. Only problem was that the key was super finicky and caused us to have trouble getting into the room.
5.0分
家庭亲子
Our check in was great. . Our room was clean but in need of ‘refreshing’. It was ok but probably would not return until it was updated!
1.0分
其他
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Carpet dirty, chair dirty, television did not work, bathroom mirror dirty, was getting out of shower and a roach was on the floor mat, bathroom mirror dirty, pain and caulk in bathroom looks like it was done by a drunk person, paint on ceiling and walls is starting to pill.
Find another hotel or sleep in your car.
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酒店回复: I can understand you frustration when checking into a room that you feel is not up to cleanliness standards. I assure you we did just have all carpets professionally cleaned. Also, we use a local pest control service monthly. Your comments are taken seriously, we thank you for taking the time to bring these issues to our attention. I will be working with maintenance/management to investigate this further. I hope next time you are in the area you will give us another chance. We are a work in progress as we are now under new ownership and are about to begin renovation. Should you need any further assistance please feel free to reach out to the hotel directly.
酒店总体不错。
唯一不足的是前台人员（夜班）的服务态度很差，不太友好。
非常干净，早餐也不错。
好的
Looks need replaced. Had to ask 3 times to get the room cleaned. Staff were friendly and breakfast was great!
Traveled for High School Cheer Regional comp. And it was very convenient right off of I10 Very clean, No pets allowed, breakfast was great.
Hotel is a little dated, but the bed was comfortable. Breakfast was okay, even though I couldn’t find any meat, since everything was pork. I ended up eating a muffin and an apple. I won’t return, but It’s decent for an overnight stay.
The management staff was very rude and unprofessional. Unhelpful. The rooms key did not work the entire time. We were locked out then we had to jimmy them every time in order to get into the rooms.
The staff was very kind. When we arrived late and were checking out the next day, she automatically offered us late checkout. Everything about the property was clean. Only problem was that the key was super finicky and caused us to have trouble getting into the room.
Our check in was great. . Our room was clean but in need of ‘refreshing’. It was ok but probably would not return until it was updated!
Carpet dirty, chair dirty, television did not work, bathroom mirror dirty, was getting out of shower and a roach was on the floor mat, bathroom mirror dirty, pain and caulk in bathroom looks like it was done by a drunk person, paint on ceiling and walls is starting to pill.
Find another hotel or sleep in your car.