The A/C in the unit kept blowing dirt, so the bed closest to the unit had dirt on it. I cleaned it and when the A/C started blowing again, it dirtied the bedspread again. Also, the walls are so thin that each time the unit upstairs flushed the toilet, i woke up so i didnt have a good nights rest.
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酒店回复: On behalf of our entire team, I would like to apologize for the issues you experienced during your stay. It is very disappointing that we were not able to move you immediately to a different room. We are in the process of updating and renovating the property and have already begun to make some exciting new changes. I have let maintenance know about the problem with the AC. I hope you give us another chance in the future. Your feedback is very important to us and helps to improve the overall quality of our hotel.
5.0分
情侣出游
The room was laid out nicely, with plenty of room. The bathroom was plenty large. We'll be back.
2.0分
情侣出游
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The room needed deep cleaned! The tile floors were sticky! It was just a place to sleep because I didn't want to spend any time there because of its poor condition in the lobby and rooms!
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酒店回复: Hi Donald, thank you for bringing your issues about your stay to our attention. We're sorry to hear that you had a negative experience due to the room not being cleaned properly. We take customer feedback very seriously and are working hard to make sure this doesn't happen again in the future. Please accept our sincerest of apologies for any inconvenience this may have caused you. We are in the process of renovation and updating the hotel. I truly hope you will give us another chance in the future.
3.0分
情侣出游
Looks need replaced. Had to ask 3 times to get the room cleaned. Staff were friendly and breakfast was great!
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酒店回复: Thank you for bringing this to our attention. You should not have to ask more than 1 time to get your room serviced and I genuinely apologize for that inconvenience. I will be speaking with front desk/housekeeping to make sure this doesn't happen again. I would like you to know that we are in the process of updating and renovating the property. I hope next time you are in the area you can come and see all of the exciting new changes and hard work we have done. Thank you for your feedback as it helps us to make improvements.
5.0分
其他
Traveled for High School Cheer Regional comp. And it was very convenient right off of I10 Very clean, No pets allowed, breakfast was great.
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酒店回复: Dear Alison, thank you for taking the time to let us know about your stay with us. We are happy to hear it was a success! Hopefully next time you are in the area you come visit us again.
5.0分
其他
Amazing! Very good comfortable beds👏👌👌👍👍 the good price👍well recomended clean hotel👌
3.0分
商务出差
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Hotel is a little dated, but the bed was comfortable. Breakfast was okay, even though I couldn’t find any meat, since everything was pork. I ended up eating a muffin and an apple. I won’t return, but It’s decent for an overnight stay.
酒店总体不错。
唯一不足的是前台人员(夜班)的服务态度很差,不太友好。
非常干净,早餐也不错。
好的
The A/C in the unit kept blowing dirt, so the bed closest to the unit had dirt on it. I cleaned it and when the A/C started blowing again, it dirtied the bedspread again. Also, the walls are so thin that each time the unit upstairs flushed the toilet, i woke up so i didnt have a good nights rest.
The room was laid out nicely, with plenty of room. The bathroom was plenty large. We'll be back.
The room needed deep cleaned! The tile floors were sticky! It was just a place to sleep because I didn't want to spend any time there because of its poor condition in the lobby and rooms!
Looks need replaced. Had to ask 3 times to get the room cleaned. Staff were friendly and breakfast was great!
Traveled for High School Cheer Regional comp. And it was very convenient right off of I10 Very clean, No pets allowed, breakfast was great.
Amazing! Very good comfortable beds👏👌👌👍👍 the good price👍well recomended clean hotel👌
Hotel is a little dated, but the bed was comfortable. Breakfast was okay, even though I couldn’t find any meat, since everything was pork. I ended up eating a muffin and an apple. I won’t return, but It’s decent for an overnight stay.