酒店回复: Thank you for sharing your concerns. I’m very sorry to hear about the issues you experienced with the charges, shower, room cleanliness, and the lack of response during your stay. This is not the experience we want for our guests, and I apologize for any inconvenience caused.Please know that your feedback has been shared with our management and maintenance teams to address these matters promptly. If you’d be willing, we’d appreciate the opportunity to discuss this further and ensure any outstanding issues are resolved.We hope you might consider giving us another chance to provide a stay that better reflects our standards.
1.0分
家庭亲子
原文
翻译提供方：Google
令人恶心，有污水味，房间脏乱，态度傲慢，到处都是垃圾，蟑螂很可怕
展开
酒店回复: Thank you for sharing your feedback. We are deeply sorry to hear about the condition of the room and the negative experience you had. This is certainly not the standard we aim to provide, and we sincerely apologize for the cleanliness issues and any discomfort you encountered.Your comments have been shared with our management and housekeeping teams for immediate review and corrective action. We take all feedback seriously and are committed to making improvements to ensure a better experience for our guests in the future.We hope you might consider giving us another opportunity to provide a clean, comfortable, and welcoming stay.
5.0分
家庭亲子
原文
翻译提供方：Google
这家酒店物有所值，干净，工作人员友好，位置优越。
展开
酒店回复: Thank you for your kind words! We're glad to hear the hotel met your expectations, and that you found it clean, pleasant, and well located. We truly appreciate your feedback and hope to welcome you back again soon!
4.0分
其他
原文
翻译提供方：Google
相当吵，非常靠近马路，但总体来说还不错
展开
酒店回复: Thank you for your positive 8/10 rating! We’re glad to hear that your stay was enjoyable overall. We also appreciate your feedback regarding the noise from the nearby road, and we’ll review ways to help minimize disturbances for future guests.We hope to welcome you back soon for an even more comfortable and restful stay.
4.0分
其他
原文
翻译提供方：Google
总体还好，只是房间的香气太浓了
展开
酒店回复: Thank you for sharing your feedback. We’re glad to hear that your stay was generally positive, though we apologize for the strong odor you noticed in your room. Your comments have been shared with our housekeeping team to ensure a fresher and more welcoming environment for future guests.We hope to have the opportunity to welcome you back for an even more comfortable stay.
5.0分
家庭亲子
原文
翻译提供方：Google
好的
展开
酒店回复: Thank you for the great rating! We’re glad you had a pleasant stay and appreciate you choosing us.We look forward to welcoming you back again soon!
4.0分
情侣出游
展开
While this is definitely not a luxury accommodation, it met the needs of our stay. The staff was very friendly and courteous, the room was clean and very spacious, the bed was comfortable, and it was located in close proximity to Landa Park.
展开
酒店回复: Thank you for sharing your feedback and rating us 8/10! We’re glad to hear that our hotel met the needs of your stay and that you found the staff friendly and courteous. It’s also wonderful to know that your room was clean, spacious, and comfortable, and that our location near Landa Park added convenience to your visit.We hope to welcome you back in the future and provide an even more enjoyable stay.
3.0分
家庭亲子
展开
Staff was kind. There were a few strange moments when an elderly man was around. He may have lived there. Not sure. As we were getting ready to leave the room to check out, he was standing right outside our room door. Just staring.
The bathroom needs some serious updates and cleaning due to broken/cracked tiles, mildew, etc.
展开
酒店回复: Thank you for sharing your feedback. We’re glad to hear our staff was kind, and we sincerely apologize for the concerns you experienced regarding the bathroom and your comfort during your stay. Your comments have been passed to our management team for review. Please contact the hotel directly so we can address your concerns. We hope to welcome you again for a much better experience.
3.0分
其他
展开
The room was clean but had a smell to it that made me sick. Don’t know what they used but smelled like they used some type of very strong fabuloso. Made my allergies act up.
展开
酒店回复: Thank you for sharing your experience. We sincerely apologize for the discomfort caused by the room’s scent. Your feedback has been passed to our management team to ensure this is addressed. Please contact the hotel directly so we can assist you further. We hope to have the opportunity to provide a much better experience on a future stay.
1.0分
其他
展开
The staff was great. But the first room they put me in had bugs in the bed and the bathroom. The toilet was leaking everywhere so I had them move me. The second room was not much better and smelt like cat pee
展开
酒店回复: Thank you for sharing your experience. We sincerely apologize for the issues you encountered with your rooms. Your feedback has been passed to our management team to address these concerns. Please contact the hotel directly so we can assist you further. We hope to have the opportunity to provide a much better experience on a future stay.
接待员说正在充电。又要收费了。
只是暂时的，但我还没拿到退款。淋浴坏了。房间里没有门铃，而且很脏。
令人恶心，有污水味，房间脏乱，态度傲慢，到处都是垃圾，蟑螂很可怕
这家酒店物有所值，干净，工作人员友好，位置优越。
相当吵，非常靠近马路，但总体来说还不错
总体还好，只是房间的香气太浓了
好的
While this is definitely not a luxury accommodation, it met the needs of our stay. The staff was very friendly and courteous, the room was clean and very spacious, the bed was comfortable, and it was located in close proximity to Landa Park.
Staff was kind. There were a few strange moments when an elderly man was around. He may have lived there. Not sure. As we were getting ready to leave the room to check out, he was standing right outside our room door. Just staring.
The bathroom needs some serious updates and cleaning due to broken/cracked tiles, mildew, etc.
The room was clean but had a smell to it that made me sick. Don’t know what they used but smelled like they used some type of very strong fabuloso. Made my allergies act up.
The staff was great. But the first room they put me in had bugs in the bed and the bathroom. The toilet was leaking everywhere so I had them move me. The second room was not much better and smelt like cat pee