酒店回复: Muchas gracias por compartir su experiencia! Nos alegra saber que todo estuvo excelente, que encontro nuestras instalaciones muy limpias y que recibio una atencion de calidad. Comentarios como el suyo nos motivan a seguir ofreciendo el mejor servicio. Sera un placer darle la bienvenida nuevamente!
5.0分
家庭亲子
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The staff was great, hotel was very clean and provided everything we needed to be comfortable. Whitney at the reception desk was super helpful and friendly, also Monica was great also. Can't wait to go back.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that our staff helped make your stay comfortable and enjoyable. Whitney and Monica will be delighted to know they made such a positive impression. We truly appreciate your kind words and can’t wait to welcome you back on your next visit!
5.0分
其他
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Our stay was exemplary, as per usual. Staff recognized us and treated us like honored guests. Our room was exactly what I asked for, and our few short hours were restful. Could not ask for better.
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酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that your stay was just as enjoyable as always and that our team made you feel right at home. It’s always a pleasure to welcome familiar faces, and we truly appreciate your loyalty. We look forward to your next visit!
5.0分
情侣出游
The room here was very clean, staff super nice and helpful. Always a pleasant atmosphere!!!
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酒店回复: Thank you for the great feedback! We're so glad to hear you enjoyed your stay and found the room clean and the staff helpful and friendly. Creating a pleasant atmosphere for our guests is what we strive for, and it’s wonderful to know we hit the mark. We hope to welcome you back again soon!
4.0分
其他
Quick trip but enjoyed watching the Mariners on the screen downstairs.
Staff very friendly
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酒店回复: Thank you for staying with us! We’re glad you enjoyed your quick visit and caught the Mariners game on the big screen. We appreciate your kind words about our friendly staff and hope to welcome you back again soon!
5.0分
商务出差
The staff was extremely friendly. Place was super clean and I felt safe walking to and from my car at night.
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酒店回复: Thank you so much for sharing your wonderful feedback! We're delighted to hear that our team made you feel welcome and that you found our property clean and safe. Your comfort and peace of mind are our top priorities, and it's rewarding to know we succeeded in providing that for you. We truly appreciate you taking the time to highlight these aspects of your stay. Your kind words serve as a great motivator for our staff to continue delivering exceptional service. We look forward to welcoming you back on your next visit!
3.0分
其他
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Just okay
When we walked in there were conditioner and soap dispensers from the bathroom dropped as soon as we opened the door. The room was hot and humid, which had to do with the current weather conditions, but it would have been nice to have somewhat room temperature as you walked in and not have to wait for an hour for the room to cool off. Then mattress sheets had some stains as we uncover the bed comforter. Other than that, beds were comfortable.
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酒店回复: I'm sincerely sorry to hear about your recent stay with us. We will be researching this to ensure we prevent this from happening again and see where we went wrong. I hope you will give us an opportunity to exceed your expectations on another visit into town.
5.0分
家庭亲子
We love staying here while in town for rodeos.
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酒店回复: Thank you for your kind words. We're pleased to be your preferred choice when you're in town for the rodeos and truly appreciate your continued support. We look forward to welcoming you back on your next visit.
5.0分
其他
Family Fun
The stay was amazing the mattresses were to very comfortable. The breakfast was not that good. Limited options.
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酒店回复: Thank you for your kind words and comments. We appreciate your business and feedback. Please come back and see us again soon!
5.0分
其他
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Our Lufkin go to place.
Ms.Rachel was amazing at check in. We mentioned going to the hot tub and after check in she went and got the jets started and sat towels out for us. She was very informative on questions we had as well. Very bubbly personality. Room was large. And the bed was very soft and inviting. Our shower head had great pressure. Breakfast was a good hot breakfast choice. Wish they would have had bacon. Very good neighborhood and quiet.
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酒店回复: Thank you so much for your kind words. We are honored to go above and beyond for you! We can't wait to see you on your next visit into town! Thank you for giving us the opportunity to show you our amazing property and rooms. Please be safe on all your travels!
一切都很棒，非常干净，服务也非常好。
The staff was great, hotel was very clean and provided everything we needed to be comfortable. Whitney at the reception desk was super helpful and friendly, also Monica was great also. Can't wait to go back.
Our stay was exemplary, as per usual. Staff recognized us and treated us like honored guests. Our room was exactly what I asked for, and our few short hours were restful. Could not ask for better.
The room here was very clean, staff super nice and helpful. Always a pleasant atmosphere!!!
Quick trip but enjoyed watching the Mariners on the screen downstairs.
Staff very friendly
The staff was extremely friendly. Place was super clean and I felt safe walking to and from my car at night.
Just okay
When we walked in there were conditioner and soap dispensers from the bathroom dropped as soon as we opened the door. The room was hot and humid, which had to do with the current weather conditions, but it would have been nice to have somewhat room temperature as you walked in and not have to wait for an hour for the room to cool off. Then mattress sheets had some stains as we uncover the bed comforter. Other than that, beds were comfortable.
We love staying here while in town for rodeos.
Family Fun
The stay was amazing the mattresses were to very comfortable. The breakfast was not that good. Limited options.
Our Lufkin go to place.
Ms.Rachel was amazing at check in. We mentioned going to the hot tub and after check in she went and got the jets started and sat towels out for us. She was very informative on questions we had as well. Very bubbly personality. Room was large. And the bed was very soft and inviting. Our shower head had great pressure. Breakfast was a good hot breakfast choice. Wish they would have had bacon. Very good neighborhood and quiet.