酒店回复: Hello Cassie,We are delighted to hear that you enjoyed our customer service during your recent stay with us, especially the breakfast experience. Our team strives to provide exceptional service to all of our guests. Your feedback about the room furniture is appreciated, and we will address it with the relevant departments. We look forward to welcoming you and your family back on your next visit to the area.
酒店回复: Hello Larry,Thank you for sharing your feedback on the recent updates to our motel. We appreciate your observations regarding the driving challenges leaving the parking lot. Rest assured, we will consider ways to improve the clarity of the exit for guests' safety. We look forward to welcoming you back once the construction is fully completed.
酒店回复: Hello Timothy, We are sorry to hear about your experience with the night clerk. We strive to provide friendly and welcoming service to all our guests. Your feedback is valuable and will be shared with the appropriate team members for further review and improvement.
酒店回复: We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
4.0分
其他
原文
翻译提供方:Google
总体来说住宿体验不错
总体清洁度不错。房间温度很难调到合适的水平。
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酒店回复: Hello Amanda,Thank you for sharing your feedback with us. We are glad to hear that you found our hotel to be clean. We appreciate your comment about the room temperature and will address it with our team. Your input helps us to improve our services for future guests.
5.0分
其他
原文
翻译提供方:Google
家庭婚礼
非常好的酒店。我们在那里住了 2 晚,参加家庭婚礼。附近有几家餐厅。
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酒店回复: Hello Leslie,We're glad to hear you enjoyed your stay at our hotel and found the location convenient for the wedding festivities. We hope you had a wonderful time celebrating with your family! If you have any future events or trips planned, we would love to welcome you back for another enjoyable stay.
5.0分
商务出差
原文
翻译提供方:Google
我在这里住过几次,从来没有遇到过不愉快的经历
酒店回复: Dear GaryThanks for your business and for your good revoew.
2.0分
其他
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Affordable, nice staff, room was rough
Staff was very nice, room smelled like a barn with animals still living in it. Could be great if they got the cleaned up to par.
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酒店回复: Hello Joshua, Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff to be nice, as they strive to provide excellent service. Your comments about the room odor are appreciated and will be shared with the management team to help improve our cleaning standards. We hope you'll consider staying with us again in the future.
5.0分
其他
Our room was very clean as was the lobby and dining area. The handicap room met our needs. Staff was very friendly.
Definitely will stay there again.
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酒店回复: Hello linda,Thank you for sharing your positive experience! We’re glad to hear that the cleanliness of the room and common areas met your expectations, and that our staff made a positive impression. Your feedback about the handicap room being suitable for your needs is much appreciated. We look forward to welcoming you back for another pleasant stay in the future.
5.0分
朋友出游
Very nice room. Comfy bed. Easy access to city.
Morning staff was not friendly. Didn’t even get up out of her chair to greet us or thank us for staying!
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酒店回复: Hello Cynthia,Thank you for your feedback regarding your recent stay. We're pleased to hear that you enjoyed your room and found the bed comfortable, as well as appreciated the hotel's convenient location. We value your comments about the morning staff and will ensure they are shared with management, as guest interaction is essential to creating a welcoming environment. We hope you had a great time in the city and will consider staying with us again in the future.
我们和 3 个孩子在印第安纳大学比赛结束后住在这里。我对办理入住和退房的客户服务很满意。房间很干净,有些家具有点灰尘/过时(没什么大不了的)。但令人惊奇的是负责早餐的那位女士非常有礼貌和乐于助人。我们一定会再次入住
喜欢这家汽车旅馆的最新更新。离开停车场时可能会出现驾驶问题,尤其是在晚上或恶劣天气下。从停车场向南行驶看起来可能是车道的一部分,实际上是通往相邻物业的下车处。它没有标记,如果你开车离开,那将是一场灾难。看起来大约有 12 英寸的落差。下次施工完成后,问题将得到解决。
夜班服务员就像 1960 年代的愤怒反抗“男人”。口齿不清。邋遢。皱着眉头。立刻感觉我打扰了他的网页浏览,不受欢迎。
前台员工很友好(年轻男女),但我们住的房间(213)非常霉味,浴室里挂着某人的泳裤。房间似乎有点潮湿,我们醒来时,地毯上放着的一本书已经湿透,书页皱巴巴的。早餐很好,所有员工都很可爱。
总体来说住宿体验不错
总体清洁度不错。房间温度很难调到合适的水平。
家庭婚礼
非常好的酒店。我们在那里住了 2 晚,参加家庭婚礼。附近有几家餐厅。
我在这里住过几次,从来没有遇到过不愉快的经历
Affordable, nice staff, room was rough
Staff was very nice, room smelled like a barn with animals still living in it. Could be great if they got the cleaned up to par.
Our room was very clean as was the lobby and dining area. The handicap room met our needs. Staff was very friendly.
Definitely will stay there again.
Very nice room. Comfy bed. Easy access to city.
Morning staff was not friendly. Didn’t even get up out of her chair to greet us or thank us for staying!