酒店回复: Thank you very much for staying at Mitsui Garden Hotel Ginza-gochome again. We also appreciate you taking the time to share your impressions of your stay.We are very pleased to hear that you enjoyed the large public bath.We are also pleased to receive your kind words about the staff's service and the cleanliness of the facilities. We will not let these words get us complacent, and all of our staff will continue to work hard, so we hope you will stay with us again when you visit Tokyo.Front Office Manager

酒店回复: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are happy that you liked your room. We did put a lot of efforts into setting a relaxing atmosphere with modern touches in terms of design. We hope you fully enjoyed your stay with us. We have taken up and shared all of issues with a top management team and respective departments to take immediate actions for improvements.Let me stress once again, we greatly appreciated you taking the time to write about your experience with us and we hope that you will provide us with an opportunity to be able to welcome you back to Mitsui Garden Hotel Ginza-gochome in future.Front Office Manager

酒店回复: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among the many hotels available and for posting your review.We are very pleased to hear that you were pleased with our hotel's location.However, we are very sorry to hear that the size of your room did not meet your expectations. We appreciate your understanding. Tokyo is a densely populated city, and we prioritize functionality and convenience, so most of our guest rooms are designed to be somewhat compact. We have shared your feedback with the relevant departments and will use it as a reference for future improvements.Once again, we thank you for your feedback, and we look forward to welcoming you again.Front Office Manager

酒店回复: Thank you very much for taking the time to share your wonderful feedback with us. We’re delighted to hear that you came across our good couple day event It’s always our pleasure to provide guests with a pleasant and memorable experience.We’re glad that our location near Ginza 5-chome suited your travel plans and made it easy for you to reach nearby stations and explore the area. The neighborhood is full of dining and shopping options, and we’re happy to hear that the 24-hour Chinese restaurant next door, as well as the convenience stores across the street and along the side street, added even more ease and flexibility to your stay—especially for late-night snacks or quick bites.Your kind comments truly motivate our team to continue delivering great service. Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit to Tokyo.Front Office Manager

酒店回复: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are delighted that you found our location excellent.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo, so it is convenient for both sightseeing and business.We hope that you enjoyed our public large bath located on the 2nd floor, free of charge (staying guest only), feeling Japanese traditon.With regards to the size of your room, we regret that we could not meet your expectation at this time. We would appreciate your kind understanding for the Japanese room size is not that large compared with European Standards. For your information, we have another room types which is Deluxe Twin (34.6sqm), it is bigger than most hotel average in Tokyo. We are also truly delighted to learn that you are satisfied with our staff's services. We are continuing to refine our services and skills. Your compliment encourages our high motivation to seeking best services.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

酒店回复: We are truly sorry for this inconvenience to reply you in English.Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback.We are truly delighted to hear that you found great value in your stay with us and that our superb location added to your experience. Being situated in the vibrant heart of Ginza, Tokyo, with easy access to numerous shops, restaurants, and direct metro lines to both Narita and Haneda airports, we strive to provide our guests with the utmost convenience and comfort. Your positive feedback encourages us to continue delivering exceptional service, and we look forward to welcoming you back in the future.Front Office Manager

酒店回复: Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your feedback. We are glad you found our location convenient, with easy access to the many shops, restaurants, and attractions in Ginza. We hope it made your stay more enjoyable, and we look forward to welcoming you back in the future.Please accept our apologies on the lack of attention to detail from our housekeeping department.We have taken up and shared all of issues with a top management team and respective departments to take immediate actions for improvements.Once again, we appreciate that you have taken the time to provide us with your feedback. We sincerely hope you will grant us another opportunity in the future to extend you a better stay experience and replace any negative impressions with a more positive one.Front Office Manager

酒店回复: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

酒店回复: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We hope you do not mind writing back in English. We are glad you found our location convenient.As you know, we have good access to the public transportations such as JR, Metro within 10minutes by walk. Any guests who visit our hotel either on sightseeing or on business, get an easy access to most of the places. And we also very proud to hear that our team took good care of you and assure you that we will share the good comments with them.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager

酒店回复: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo, so it is convenient for both sightseeing and business.Thank you for your exceptional feedback and kind recommendation. We are delighted to hear about your positive experience at Mitsui Garden Hotel Ginza -gochome. It’s wonderful to know that our services and facilities met your expectations.We look forward to welcoming you back soon and ensuring another memorable stay. If there’s anything specific you’d like during your next visit, please feel free to let us know.Front Office Manager