Ingrid at the front desk was possibly the most helpful person ive ever met at a hotel. The whole staff up front was great, Tony for sure. But Ingrid went above and beyond to help me with anything I needed, including learning how to code a door at 9pm on a Friday night. She deserves ALL the raises.
3.0分
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It was so nice to be so close to the hospital. There were too many construction works staying there, and it wasn’t clean. Our room was worn out. More fresh options for breakfast would be great!
Ingrid the night time front desk person was the best! So friendly and accommodating. Our room didn’t get clean for three days. Ingrid felt bad and always gave us fresh towels.
2.0分
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Your staff is incredible given the environment. We especially appreciated Kaylan's attitude and efficiency. The biggest disappointed, given our stay in the Home2 Suites in Cedar Park the 3 days previous was how terribly inappropriate your interior design looks. I've stayed in similar hotels in eastern Europe where the former Soviet countries were trying their best to upgrade old hotels to western standards!! Your breakfast is awful and the seating area even worse. A complete makeover in the lobby would serve you well. The rooms, especially when compared to your sister hotel in Cedar Park, leave a great deal to be desired. You really need to invest in a remodel, floor by floor!!! We visit the Sugar Land area frequently to visit relatives and this is our first and last visit to your facility!!!
周六的早餐太糟糕了。他们根本就没有提供常规的酒店标准早餐，没有橙汁，没有炒鸡蛋，很多其他东西也没有。办理入住时，我等了很久才有人接待，因为前台只有一位女士在打电话。退房时，前台一个人都没有。当我询问早餐为什么这么差的时候，厨房那位负责早餐的女士态度非常粗鲁。食物都是冷的。即使免费，我也不会再去了。走廊上还有没有清理干净的狗屎污渍。不过房间本身还可以，也挺干净的。
酒店很干净
一切都很好，谢谢，这只是为了工作，但一切都很棒
服务很好，值得推荐，只有早餐，没有水果
与酒店一切都很好。我推荐
好的
Ingrid at the front desk was possibly the most helpful person ive ever met at a hotel. The whole staff up front was great, Tony for sure. But Ingrid went above and beyond to help me with anything I needed, including learning how to code a door at 9pm on a Friday night. She deserves ALL the raises.
It was so nice to be so close to the hospital. There were too many construction works staying there, and it wasn’t clean. Our room was worn out. More fresh options for breakfast would be great!
Ingrid the night time front desk person was the best! So friendly and accommodating. Our room didn’t get clean for three days. Ingrid felt bad and always gave us fresh towels.
Your staff is incredible given the environment. We especially appreciated Kaylan's attitude and efficiency. The biggest disappointed, given our stay in the Home2 Suites in Cedar Park the 3 days previous was how terribly inappropriate your interior design looks. I've stayed in similar hotels in eastern Europe where the former Soviet countries were trying their best to upgrade old hotels to western standards!! Your breakfast is awful and the seating area even worse. A complete makeover in the lobby would serve you well. The rooms, especially when compared to your sister hotel in Cedar Park, leave a great deal to be desired. You really need to invest in a remodel, floor by floor!!! We visit the Sugar Land area frequently to visit relatives and this is our first and last visit to your facility!!!
ac great
room slow to get cleaned but good job
bananas only intermittently at breakfast time
hallway carpets gross
Ingrid is awesome!