Breakfast was fresh, hot and delicious. Service was great at the hotel and the staff was so friendly. I will be back.
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酒店回复: Thank you for taking the time out of your busy day to respond to the Choice Hotels/Expedia survey. We are very pleased with the experience you had with our staff. We are also ecstatic that you found our breakfast to be delicious. This is the service we strive to provide with every guest and we look forward to seeing you again soon.
4.0分
其他
Room was comfortable. Bath tub needed a new stopper, but very clean. All employees I encountered were very pleasant and helpful. Great value.
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酒店回复: Thank you for sharing your feedback! We're glad to hear you found your room comfortable and our team pleasant and helpful. We appreciate you mentioning the stopper-we'll make sure to get that addressed right away. We look forward to seeing you again soon!
4.0分
家庭亲子
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Property and room was clean
Just outdated supposed to be non smoking but we could smell smoke in the hallways and in our room during our stay
Great people at check in and breakfast
1.0分
商务出差
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Check-in took almost 20 minutes, clerk didn't know what they were doing. Was on second floor with heavy bags - they have no elevator. There was cockroach and other bugs in my room. Breakfast was bad - no meat other than biscuits/gravy and the biscuits were hard as a rock - and eggs were dry with no taste. I've travelled a lot over the last 30 years and this falls within the worst three places of anywhere I have been in the world.
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酒店回复: Valued guest, We're very sorry to hear about your experience and appreciate you bringing these concerns to our attention. Cleanliness, comfort, and quality service are top priorities for us, and its clear we fell short during your stay. Please know we're already addressing the issues you mentioned with our housekeeping, breakfast offerings, and guest services, so future stays better reflect the standards we strive for. We value your feedback and hope to have the opportunity to provide you with a much improved experience in the future.
4.0分
其他
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I reported that I thought I was bit by something while lying across the bedspread and she said that she would tekk housekeeping. The room I was in ,128, was the most used room.
2.0分
家庭亲子
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When we first arrived in the room, the tables and walls behind them were covered in ants. We went to the counter, but no other rooms were available. The attendant sprayed and cleaned the ants up that she could see, but there were tons.
There were stains on the floor, the walls had splatter marks all over from unknown liquids, and the floors in the bathroom were covered in hair.
The people who worked there could not be any nicer. Amazing staff though.
1.0分
其他
Room had roaches. Breakfat was a waffle marion, Hostess cupcakes,coffee, & applejice boxes, NEVER AGAIN Didn't even offer a discount.
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酒店回复: We're very sorry to hear about your experience, but we believe this review may have been posted to the wrong property. Our hotel does not serve the breakfast items you mentioned, and we have no record of your stay during those dates. We take cleanliness and guest satisfaction very seriously, and we would be happy to look into this further if you could contact us directly to confirm your reservation details.Sincerely,Virginia QuertermousManagement
1.0分
其他
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The gas was siphoned out of my vehicle two nights in a row. In all the nights that I have stayed at hotels in my lifetime, this is the first time this has ever happened. No security cameras overseeing parking lot at that end of the building
一切进展顺利
酒店很吵
Great place to stay
Breakfast was fresh, hot and delicious. Service was great at the hotel and the staff was so friendly. I will be back.
Room was comfortable. Bath tub needed a new stopper, but very clean. All employees I encountered were very pleasant and helpful. Great value.
Property and room was clean
Just outdated supposed to be non smoking but we could smell smoke in the hallways and in our room during our stay
Great people at check in and breakfast
Check-in took almost 20 minutes, clerk didn't know what they were doing. Was on second floor with heavy bags - they have no elevator. There was cockroach and other bugs in my room. Breakfast was bad - no meat other than biscuits/gravy and the biscuits were hard as a rock - and eggs were dry with no taste. I've travelled a lot over the last 30 years and this falls within the worst three places of anywhere I have been in the world.
I reported that I thought I was bit by something while lying across the bedspread and she said that she would tekk housekeeping. The room I was in ,128, was the most used room.
When we first arrived in the room, the tables and walls behind them were covered in ants. We went to the counter, but no other rooms were available. The attendant sprayed and cleaned the ants up that she could see, but there were tons.
There were stains on the floor, the walls had splatter marks all over from unknown liquids, and the floors in the bathroom were covered in hair.
The people who worked there could not be any nicer. Amazing staff though.
Room had roaches. Breakfat was a waffle marion, Hostess cupcakes,coffee, & applejice boxes, NEVER AGAIN Didn't even offer a discount.
The gas was siphoned out of my vehicle two nights in a row. In all the nights that I have stayed at hotels in my lifetime, this is the first time this has ever happened. No security cameras overseeing parking lot at that end of the building