The room was clean, bathroom was great. The bed was very firm which was uncomfortable for me. The tv in the r room had no signal.
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酒店回复: Thank you for sharing your feedback with us. I’m glad to hear you found your room clean and the bathroom to your liking. I’m sorry, however, that the bed was firmer than you prefer and that you experienced an issue with the TV signal during your stay.We’ll have our maintenance team check the TV connection to ensure it’s working properly for future guests. If you ever encounter any issues during your stay, please don’t hesitate to let our front desk team know — we’re always happy to assist right away or find a solution to make your stay more comfortable.We appreciate you choosing Tru by Hilton and hope to welcome you back for an even better experience next time.Warm regards,Lydia CapoteGeneral Manager
5.0分
其他
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Quick visit
Abigail was so sweet and efficient, Enjoyed the Ice and Water Station, The Pool Table was always busy but looked like fun.Our room looked freshly renovated.
4.0分
商务出差
Great Stay
Great place!
Clean, friendly but no bathroom amenities!
No lotion, hair caps or make-up remover!
4.0分
其他
eITHER IMPROBE THE BREAKFAST OR TAKE IT OUT OF THE ROOM RATE.
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酒店回复: Thank you for sharing your feedback. We appreciate your comments about breakfast. Our complimentary hot breakfast buffet is included for all guests and offers a variety of options each morning that does not effect rate as it is complimentary. We’d love to know if there was something specific you were hoping to see on the buffet—our breakfast team is always happy to enhance your experience whenever possible!
5.0分
家庭亲子
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Clean and service was great , David at front desk ckd us in was very good personality and ladies that were doing the breakfast bar was very nice and done their best food was actually hot .
2.0分
商务出差
Nice hotel the vent in the room was extremely noisy
3.0分
其他
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Good stay
Room was very clean, and the amenities in the bathroom were great! Downside were the mushy pillows and hard bed. In my room, the fridge was not cooling. Staff was super friendly
5.0分
商务出差
Great place to stay, Excellent breakfast and service!
非常好的选择，服务很好🙏
周围很脏，在办理入住时，他们想向我们收取几乎是我们预订的两倍的费用。没有经理可以交谈。我在该设施中预订过其他时间，没有任何问题。这次是一场灾难。
The room was clean, bathroom was great. The bed was very firm which was uncomfortable for me. The tv in the r room had no signal.
Quick visit
Abigail was so sweet and efficient, Enjoyed the Ice and Water Station, The Pool Table was always busy but looked like fun.Our room looked freshly renovated.
Great Stay
Great place!
Clean, friendly but no bathroom amenities!
No lotion, hair caps or make-up remover!
eITHER IMPROBE THE BREAKFAST OR TAKE IT OUT OF THE ROOM RATE.
Clean and service was great , David at front desk ckd us in was very good personality and ladies that were doing the breakfast bar was very nice and done their best food was actually hot .
Nice hotel the vent in the room was extremely noisy
Good stay
Room was very clean, and the amenities in the bathroom were great! Downside were the mushy pillows and hard bed. In my room, the fridge was not cooling. Staff was super friendly
Great place to stay, Excellent breakfast and service!