Very nice stay. The managers Barry and Lily were accommodating to a specific need we had during our stay. A+
4.0分
家庭亲子
展开
Rooms were clean, breakfast was great.
The room coffee pot filters did not fit(maybe wrong filters).
Every building we went into was to warm. Does Fort Wayne limit A/C use?
Over all Good.
5.0分
情侣出游
Staff was so friendly and helpful. The room was very nice, and we both had an amazing nights sleep.
4.0分
情侣出游
展开
This was a beautiful property. Right next to the Fort Wayne Tincaps baseball field. If going to a game, super convenient. Very close to Embassy Theater. If staying here request a room that is NOT facing the street. VERY loud traffic and could keep you awake until about 3am when it might quiet down. That truly was the only downfall of this property.
3.0分
其他
展开
kind employees, problematic room
when i got there the fitness center was closed. i understand there was a fire but i booked the room in june before it was closed down for renovations and never got an email or notice on same. had i known this i would’ve booked another hotel. the individual who checked me in however was very kind and offered me access to the courtyard next door free of charge. i just wish they had sent out some kind of notice by email as i wanted to use this hotel’s fitness center. i didn’t think to check what amenities were open prior to my stay but again would’ve stayed elsewhere had i known. the hotel in all appeared clean and smelled good, but dear lord our room on the 6th floor smelled like body odor. like someone with HORRIBLE body odor rubbed themself on the furniture all around the room. for the 3 days we stayed the room STILL smelled like BO as well as moldy AC air. also would not recommend any 6th floor units. between 10 and 11 pm about an hour before the rooftop bars close, all you can hear for about 45mins is chairs dragging across the floor. i was woken up by this the night before an early flight and even with eye mask, ear plugs etc it was still Screeching to the point i almost went mad. the employees were very nice and housekeeping did a great job on the turndown service. the area is beautiful and safe and the parking garage is great right next door. i don’t think i’d stay here again.
出行方便,服务人员态度好
我提前一个多月预订了一间房。我预订的房间可以看到球场的景色。我特意选择了这个选项,因为那天是球场的主场比赛之夜。当我到达并被分配到我们的房间时,房间绝对看不到球场的景色。事实上,从房间可以看到垃圾箱和隔壁正在抽烟的厨房工作人员。
这对我的妻子来说是一个惊喜的周末,她不知道是我预订的。我非常恼火,她也知道这一点,所以她去前台告诉他们发生了什么。她收到了一张免费停车券。一晚的停车费是 8 美元。我联系了酒店经理,他告诉我这是他们的错误,他们超额预订了我们的房间,已经来不及给我安排合适的房间了。他确实提出给我半价,但是因为我是通过 ******* 预订的,所以我花了一个多小时聊天,因为你不能和一个真人交谈,试图弄清楚 ******* 是否会退还我的钱。他们告诉我他们会,但我还没有看到。
当我和未婚夫办理入住手续时,前台工作人员问道:“你以前住过这里,对吧?”几周前,我刚参加完一场婚礼,服务员含蓄地暗示我和其他人一起住过,这让未婚夫大吃一惊,而我感到非常不舒服。我从来没有经历过因为某人的粗心大意而导致如此尴尬的局面。
客房服务人员直到第二天才打扫房间,没有留下足够的毛巾和洗衣服,淋浴是空的,没有补充,我们被告知第一天客房服务人员没有工作。早餐很棒,除了客房服务之外,一切都很棒。
我们一直很高兴入住这家汉普顿酒店,但这次的房间却有股霉味!非常失望!
Very nice stay. The managers Barry and Lily were accommodating to a specific need we had during our stay. A+
Rooms were clean, breakfast was great.
The room coffee pot filters did not fit(maybe wrong filters).
Every building we went into was to warm. Does Fort Wayne limit A/C use?
Over all Good.
Staff was so friendly and helpful. The room was very nice, and we both had an amazing nights sleep.
This was a beautiful property. Right next to the Fort Wayne Tincaps baseball field. If going to a game, super convenient. Very close to Embassy Theater. If staying here request a room that is NOT facing the street. VERY loud traffic and could keep you awake until about 3am when it might quiet down. That truly was the only downfall of this property.
kind employees, problematic room
when i got there the fitness center was closed. i understand there was a fire but i booked the room in june before it was closed down for renovations and never got an email or notice on same. had i known this i would’ve booked another hotel. the individual who checked me in however was very kind and offered me access to the courtyard next door free of charge. i just wish they had sent out some kind of notice by email as i wanted to use this hotel’s fitness center. i didn’t think to check what amenities were open prior to my stay but again would’ve stayed elsewhere had i known. the hotel in all appeared clean and smelled good, but dear lord our room on the 6th floor smelled like body odor. like someone with HORRIBLE body odor rubbed themself on the furniture all around the room. for the 3 days we stayed the room STILL smelled like BO as well as moldy AC air. also would not recommend any 6th floor units. between 10 and 11 pm about an hour before the rooftop bars close, all you can hear for about 45mins is chairs dragging across the floor. i was woken up by this the night before an early flight and even with eye mask, ear plugs etc it was still Screeching to the point i almost went mad. the employees were very nice and housekeeping did a great job on the turndown service. the area is beautiful and safe and the parking garage is great right next door. i don’t think i’d stay here again.