酒店回复: Hello Robert, We are sorry to hear about your experience at our hotel. We appreciate your feedback and will pass it along to the relevant teams for review. Feel free to contact management directly for any further assistance regarding your bill/receipt. Thank you for sharing your concerns with us.
酒店回复: Hello Rachel,We are delighted to hear that you enjoyed our breakfast selection and the efficiency of our staff in maintaining it. We strive to offer good value for our guests and are pleased to know that you found the quality commensurate with the price. It's great to hear that your family of 6 was comfortably accommodated during your stay with us.
5.0分
其他
原文
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很棒的住宿体验
真是太棒了,无论事情有多好,每个人总会有抱怨的地方!
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酒店回复: Hello Dylan,We're pleased to hear that you had an amazing stay with us! Our team strives to provide exceptional service to all our guests. Should you have any further feedback or suggestions, please feel free to reach out to our management team directly. We appreciate your support and hope to welcome you back in the future.
2.0分
情侣出游
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地板上有血迹,大厅里的早餐垃圾袋很差,而且任何分配器中都没有洗手液
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酒店回复: Hello Lennie,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team will address these concerns to ensure a better experience for future guests. Please reach out to our management team directly to discuss your specific situation further and thank you for bringing these issues to our attention.
5.0分
其他
原文
翻译提供方:Google
一切都非常干净
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酒店回复: Hello saomara,Nos alegra saber que encontraste el hotel muy limpio. La limpieza es una de nuestras prioridades, y es gratificante recibir comentarios positivos al respecto. Apreciamos tu tiempo para compartir tu experiencia y esperamos que consideres volver en el futuro para disfrutar de una estancia agradable.
3.0分
家庭亲子
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前台工作人员很好!唯一的缺点是地毯有点脏。
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酒店回复: Hello Sunee,Thank you for sharing your experience with us. We are glad to hear that you found our front desk staff to be friendly. We take all feedback seriously and will address the carpet cleanliness concern accordingly. We appreciate your valuable input to help us improve our services.
1.0分
其他
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我根本没在这里住过...退还我的钱。
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酒店回复: Hello David,We are sorry to hear about your experience. For any billing concerns, please reach out to our management team for further assistance. Thank you for your understanding.
5.0分
其他
原文
翻译提供方:Google
好地方,优质服务!🙂
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酒店回复: Hello Ramiro,We are delighted to hear that you enjoyed your stay with us and found our service to be excellent! Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another wonderful experience at our hotel.
4.0分
其他
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翻译提供方:Google
非常安静和舒适
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酒店回复: Hello Rosalinda,We are pleased that you found our hotel to be quiet and pleasant during your stay. Your comfort and satisfaction are always our top priorities. Should you have any further feedback or need assistance in the future, please feel free to reach out to us.
不知道酒店用的是什么清洁剂擦拭表面,味道简直令人无法忍受,刺鼻到让人恶心。这让我想起了疫情期间用的那种可怕的清洁剂。整个酒店都弥漫着这种味道。大多数人可能会觉得至少说明酒店在打扫卫生,但这也太过了!
没什么可喜欢的。房间光线昏暗,许多固定装置坏了或缺少零件。墙壁和浴室门上有污渍。地毯摸起来很脏(我穿了拖鞋以免脚被弄脏)。空调听起来就像柴油机车启动一样。冲水后马桶发出隆隆声。第一天晚上酒店后面有垃圾,整个晚上都有人在我们上面踩踏。酒店的整体外观很脏,维护得不好。管理不善,破旧不堪。退房那天早上,前台没有人给我们账单/收据。我还没有收到电子邮件。
早餐有很多选择,而且他们总是备齐所有食物,所以如果食物用完了,您无需等待。总体来说,价格合理,质量不错,我们一家 6 人可以住在一间房里。
很棒的住宿体验
真是太棒了,无论事情有多好,每个人总会有抱怨的地方!
地板上有血迹,大厅里的早餐垃圾袋很差,而且任何分配器中都没有洗手液
一切都非常干净
前台工作人员很好!唯一的缺点是地毯有点脏。
我根本没在这里住过...退还我的钱。
好地方,优质服务!🙂
非常安静和舒适