Property was good for the price but very rough around the edges. Nonsmoking room reaked of smoke, sheets were stained, paint was peeling, toilet was lose from the floor, and the grounds were meh. The young man that checked me in and out was very polite and professional. He is the reason I give 3 stars and not 1.
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酒店回复: Dear Luis,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the room and facilities. We are glad to hear that our staff left a positive impression, and we will work on improving the overall experience for our guests.Regards,YusufOYO Hotel Lake Park/Valdosta I-75, Exit 5
3.0分
情侣出游
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The door didn’t close all the way, which made me uncomfortable. Naturally. So, it was blocked with a nightstand. The water came out orange, almost as if there’s rust inside the pipes.
3.0分
其他
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Sign on lobby door said “open 24 hours” but when we arrived the door was locked. There was another notice that said call a number for assistance. We did so. The check in person was doing laundry but came right up and checked us in. She said they were short staffed. She was very friendly but this was a strange situation.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the locked door and the unusual check-in process. We understand how unexpected this must have been, and we appreciate your patience and understanding.Our team is actively working to address staffing challenges to ensure a smoother experience for our guests. We are implementing measures to improve our check-in process and ensure that our "open 24 hours" promise is consistently met.Thank you for your feedback, and we hope to welcome you back for a more seamless stay in the future.Best regards, Team OYO
3.0分
情侣出游
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Room was clean. The bed was comfortable. Good room amenities. The motel has a small breakfast area but does not offer breakfast. Reasonable 2 star motel but it would help if they offered a self serve breakfast like other motels.
1.0分
家庭亲子
Dirty, would never take a shower in the tub needs new bed Linens needs new pillows,
4.0分
家庭亲子
Clean, but worn. Easy check in. No food on-site, but a bunch of restaurants within 250 yards
1.0分
家庭亲子
It’s not a family oriented area to stay in the pictures online made it look a lot better then it did in person
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酒店回复: Dear Rachel,We’re truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and will work to address the concerns you raised about the property and the surrounding area. Our goal is to provide a comfortable and family-friendly environment, and we regret that we fell short during your stay.Thank you for sharing your thoughts with us, and we hope to improve your experience in the future.Best regards,The OYO Hotel Lake Park / Valdosta Area Team
3.0分
家庭亲子
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The room I stayed in did not have a safety lock on it. I had to pull a chair to the door each night to secure the door.
Too many people walking back and forth all night making noise. Felt like we were being watched inside the room. CREEPY!!!
2.0分
其他
Not my cup of tea, they serve a purpose but not for me. Was quiet. One positive.
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酒店回复: Dear Trent,Thank you for sharing your feedback. We're glad to hear you found the property quiet, though we're sorry to learn the overall experience wasn't the right fit for you. Your comments are appreciated as we work to improve for all our guests.Sincerely,EvaOYO Hotel Lake Park / Valdosta Area
1.0分
其他
Doesn't look anything like what they show, shower constantly dripped, id rather sleep on the street then here again
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酒店回复: Dear Seth,Thank you for sharing your feedback. We sincerely apologize that your experience at OYO Hotel Lake Park / Valdosta Area did not meet your expectations. We take your concerns seriously, especially regarding the issues with the shower and the overall condition of the property. Your comments will be shared with our team to address these matters. We would appreciate the opportunity to make things right and hope you might consider giving us another chance in the future.Sincerely,Hotel ManagementOYO Hotel Lake Park / Valdosta Area
Property was good for the price but very rough around the edges. Nonsmoking room reaked of smoke, sheets were stained, paint was peeling, toilet was lose from the floor, and the grounds were meh. The young man that checked me in and out was very polite and professional. He is the reason I give 3 stars and not 1.
The door didn’t close all the way, which made me uncomfortable. Naturally. So, it was blocked with a nightstand. The water came out orange, almost as if there’s rust inside the pipes.
Sign on lobby door said “open 24 hours” but when we arrived the door was locked. There was another notice that said call a number for assistance. We did so. The check in person was doing laundry but came right up and checked us in. She said they were short staffed. She was very friendly but this was a strange situation.
Room was clean. The bed was comfortable. Good room amenities. The motel has a small breakfast area but does not offer breakfast. Reasonable 2 star motel but it would help if they offered a self serve breakfast like other motels.
Dirty, would never take a shower in the tub needs new bed Linens needs new pillows,
Clean, but worn. Easy check in. No food on-site, but a bunch of restaurants within 250 yards
It’s not a family oriented area to stay in the pictures online made it look a lot better then it did in person
The room I stayed in did not have a safety lock on it. I had to pull a chair to the door each night to secure the door.
Too many people walking back and forth all night making noise. Felt like we were being watched inside the room. CREEPY!!!
Not my cup of tea, they serve a purpose but not for me. Was quiet. One positive.
Doesn't look anything like what they show, shower constantly dripped, id rather sleep on the street then here again