酒店回复: I'm so glad you enjoyed your stay. Your review and recommendation are welcomed and appreciated.
1.0分
家庭亲子
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The room smelled like smoke even though it was a non smoking room. The AC was not on in our room when we arrived so it was hot and musty there were people tailgating in the parking lot so it wad loud a noisy. I would not stay there again.
2.0分
商务出差
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Rooms were dirty. showers were dirty. requested a new room because the first room wasn't even cleaned. The front desk staff was very friendly and got us changed no problem, but the cleaning staff is not up to even a decent standard.
4.0分
其他
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When i got there i was tired and i accidentally latched the metal lock while i was outside the room. The gentleman on staff was gracious and kind and fixed the problem right away
2.0分
其他
Very slow elevator, mattresses were bouncy, ran out of food one day, milk was sour/rancid on another day. Good location, cheaper than other options.
4.0分
其他
Property was clean and quiet. Especially enjoyed the hot tub after a hard days work. Great breakfast.
3.0分
家庭亲子
Unfortunately our family’s experience was not a good as the reviews shared. Would have rather spent our money at a different property for the weekend.
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酒店回复: Dear Samantha,Thank you for sharing your feedback. I'm truly sorry to hear that your family's experience did not meet your expectations, especially after reading more positive reviews beforehand.We always strive to provide a comfortable and welcoming environment for all our guests, and I regret that we fell short during your visit. I understand how disappointing it must have been to feel that your time and money would have been better spent elsewhere.If you're open to it, I would greatly appreciate the chance to learn more about what specifically impacted your stay so we can address any issues directly. Please feel free to reach out to me at [your contact info].Thank you again for your feedback—it helps us improve, and I hope we have the opportunity to provide a better experience in the future.Sincerely,Yuvi SolankiQuality Inn and Suites Manhattan Kansas
3.0分
其他
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I'd forgotten the location of this hotel. By the train and it was close. Pray there never is a train derailment.
Found a bug in my bed after I had already slept in it. They were kind enough to transfer me to a different room.
Lighting was very poor and light switches wouldn't turn on anything. Breakfast was not the best.
2.0分
其他
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Meh. It’s ok.
The hotel was of for the price. Can’t expect much more. The hot tub and pool were great. The breakfast was less than desirable. But it was included with the stay so I cannot complain too much. The room was fine the air conditioner started making an awful noise in the middle of the night in the 2nd day but then stopped. Not the worst hotel experience ever but not the best. It was adequate for our needs.
5.0分
家庭亲子
I loved the pool and hot tub, hot breakfast, pet friendly and being on the first floor for that, and there was an Aldi right across the way!
方便
The room smelled like smoke even though it was a non smoking room. The AC was not on in our room when we arrived so it was hot and musty there were people tailgating in the parking lot so it wad loud a noisy. I would not stay there again.
Rooms were dirty. showers were dirty. requested a new room because the first room wasn't even cleaned. The front desk staff was very friendly and got us changed no problem, but the cleaning staff is not up to even a decent standard.
When i got there i was tired and i accidentally latched the metal lock while i was outside the room. The gentleman on staff was gracious and kind and fixed the problem right away
Very slow elevator, mattresses were bouncy, ran out of food one day, milk was sour/rancid on another day. Good location, cheaper than other options.
Property was clean and quiet. Especially enjoyed the hot tub after a hard days work. Great breakfast.
Unfortunately our family’s experience was not a good as the reviews shared. Would have rather spent our money at a different property for the weekend.
I'd forgotten the location of this hotel. By the train and it was close. Pray there never is a train derailment.
Found a bug in my bed after I had already slept in it. They were kind enough to transfer me to a different room.
Lighting was very poor and light switches wouldn't turn on anything. Breakfast was not the best.
Meh. It’s ok.
The hotel was of for the price. Can’t expect much more. The hot tub and pool were great. The breakfast was less than desirable. But it was included with the stay so I cannot complain too much. The room was fine the air conditioner started making an awful noise in the middle of the night in the 2nd day but then stopped. Not the worst hotel experience ever but not the best. It was adequate for our needs.
I loved the pool and hot tub, hot breakfast, pet friendly and being on the first floor for that, and there was an Aldi right across the way!