酒店回复: Dear Beatrice,Thank you for taking the time to share your experience and for your three-star rating. We appreciate all guest feedback as it helps us continue to enhance our service and hospitality.We'd love the opportunity to provide you with an even better experience on your next visit to Santa Rosa and show you more of what makes Hotel Blue 66 special along Historic Route 66.Best Regards,Customer Care Team
5.0分
其他
A wonderful, clean and comfortable place to stay! Close to the highway: easy on and off. I will stay here again!
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酒店回复: Dear Cathy,Thank you so much for the fantastic review! We're thrilled to hear you found our hotel clean and comfortable, and that our convenient location along Historic Route 66 made your travel easy. It's wonderful to know we provided you with such a positive experience.We appreciate you choosing Hotel Blue 66 BW Signature Collection for your stay in Santa Rosa, and we can't wait to welcome you back on your next journey through New Mexico!Best Regards,Customer Care Team
3.0分
家庭亲子
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Bed and linen very clean and fresh. Bath has grimy in corners. Shower floor wasn’t clean. Room is bright very 50s vibe. Enough space. No where to hang anything. Very limited places to hang towels or clothing.
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酒店回复: Dear Barbara,Thank you for taking the time to share your experience and for your feedback. We're so glad you found the bed and linens clean and fresh, and that you appreciated the bright, retro 50s atmosphere and spacious layout of your room.We appreciate your comments about the bathroom areas and storage options. Your observations help us focus on enhancing every aspect of our guest experience to ensure all areas meet our high standards.We hope to have the opportunity to provide you with an even better experience on your next visit to Santa Rosa and Historic Route 66.Best Regards,Customer Care Team
4.0分
家庭亲子
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The room was very clean and bright. Bed and pillows crisp and comfortable. Good selection for breakfast. The building and facilities were clean and inviting. The downside was the area. No where to take a walk and the area around the property was noisy and littered with trash. I have only good things to say for the property.
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酒店回复: Dear Pamela,Thank you for the great review and rating! We're so happy to hear that you found your room very clean and bright, and that the bed and pillows provided you with a comfortable night's sleep. It's wonderful that you enjoyed our breakfast selection and found our building and facilities clean and inviting.We truly appreciate your kind words about the property itself. Our team works hard to maintain high standards throughout the hotel, and it's gratifying to know that these efforts made a positive impact on your stay.We're grateful for your feedback about the surrounding area and understand that location amenities are important for our guests' overall experience. Your comments help us as we continue to enhance the guest experience.Thank you for choosing Hotel Blue 66, and we hope to welcome you back on your next visit to Santa Rosa!Best Regards,Customer Care Team
5.0分
其他
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Great place off of Route 66. Friendly staff, clean room. Pet friendly. We slept well in the bed. Easy check in and out. Can’t say anything bad about this place.
4.0分
情侣出游
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We liked the motel very much except for the lighting in all areas. The lighting in the vanity area is hugely bright and shines straight at you. The lighting options by the beds are either for the whole room (soft) or for individual needs ( very bright). The lighting was difficult to manage for one person to use while another rested.
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酒店回复: Dear James,Thank you for your great review and rating! We're so pleased you liked the motel very much and appreciate you taking the time to share your detailed feedback.We're glad you enjoyed your overall experience with us, and we truly value your comments about the lighting options throughout the rooms. Your insights about managing lighting for different needs are helpful as we continue to enhance our guest experience. We understand how important it is to have comfortable lighting that works well for all guests.We'd be delighted to welcome you back on your next trip and hope to see you again soon along Historic Route 66!Best Regards,Customer Care Team
2.0分
其他
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Pool and jacuzzi not working. Pulled the sheets back and found hair in both queen beds as I don’t believe the sheets were changed from previous guests. Shower gel empty and our shower didn’t look like it was cleaned in some time. Breakfast was ok. Would not recommend
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酒店回复: Dear Michael,Thank you for taking the time to share your experience with us. We appreciate you bringing these concerns to our attention regarding your recent stay, as guest feedback helps us maintain our commitment to quality.We understand this wasn't the level of service you expected during your visit to Santa Rosa, and we're genuinely disappointed that your experience didn't reflect the standards we strive to uphold. We take your observations seriously and remain dedicated to ensuring our facilities and amenities meet the expectations our guests deserve.We hope to have the opportunity to regain your trust on your next visit and demonstrate the exceptional hospitality that defines our commitment to guest satisfaction.Best Regards,Customer Care Team
3.0分
其他
Picked it based on reviews. Some did say their room wasn't clean. It wasnt horrible but food and hair ledt on hair
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酒店回复: Dear Shari,Thank you for taking the time to share your experience and for choosing Hotel Blue 66 based on reviews from fellow travelers. We appreciate you bringing your observations about room cleanliness to our attention, as guest feedback helps us maintain our standards.We understand this wasn't quite the experience you expected, and we take your comments seriously. Our housekeeping team works diligently to ensure every room meets our cleanliness standards, and we're committed to continuous improvement in this area. Your feedback is valuable in helping us enhance our guest experience.We hope to have the opportunity to regain your trust on your next visit to Santa Rosa. We remain committed to providing our guests with exceptional experiences and would love the chance to show you the quality service that Hotel Blue 66 is known for.Best Regards,Customer Care Team
5.0分
其他
Cutes decor
It was one of the cleanest and cleanest smelling places I have stayed at.
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酒店回复: Dear Kari,Thank you so much for the perfect rating and wonderful review! We're absolutely delighted that you found our hotel to be one of the cleanest places you've stayed at. Our housekeeping team takes tremendous pride in maintaining the highest standards of cleanliness and freshness throughout the property, so your comments truly mean the world to us.We're also thrilled that you loved our unique decor! The Route 66 theme and vintage touches are something we're really passionate about, and it's wonderful to hear that it made such a positive impression during your stay.Thank you for choosing Hotel Blue 66, and we'd be delighted to welcome you back on your next trip to Santa Rosa!Best Regards,Customer Care Team
房间和家具都很新。床很舒服，淋浴水很热，体验很好。早餐种类丰富，很棒。总的来说，我们住得很愉快。
好的
A wonderful, clean and comfortable place to stay! Close to the highway: easy on and off. I will stay here again!
Bed and linen very clean and fresh. Bath has grimy in corners. Shower floor wasn’t clean. Room is bright very 50s vibe. Enough space. No where to hang anything. Very limited places to hang towels or clothing.
The room was very clean and bright. Bed and pillows crisp and comfortable. Good selection for breakfast. The building and facilities were clean and inviting. The downside was the area. No where to take a walk and the area around the property was noisy and littered with trash. I have only good things to say for the property.
Great place off of Route 66. Friendly staff, clean room. Pet friendly. We slept well in the bed. Easy check in and out. Can’t say anything bad about this place.
We liked the motel very much except for the lighting in all areas. The lighting in the vanity area is hugely bright and shines straight at you. The lighting options by the beds are either for the whole room (soft) or for individual needs ( very bright). The lighting was difficult to manage for one person to use while another rested.
Pool and jacuzzi not working. Pulled the sheets back and found hair in both queen beds as I don’t believe the sheets were changed from previous guests. Shower gel empty and our shower didn’t look like it was cleaned in some time. Breakfast was ok. Would not recommend
Picked it based on reviews. Some did say their room wasn't clean. It wasnt horrible but food and hair ledt on hair
Cutes decor
It was one of the cleanest and cleanest smelling places I have stayed at.