Room was rushed cleaned. You could tell. I feel the pictures were not accurate. But the staff was very friendly. The fact that there is no elevator really ******. The road around the hotel was very uneven. Loved the pool and the chef for breakfast. One of our doors gave us trouble the whole time. Wish they had grits for breakfast too. We were told they would. Light bulbs in the room were out. Lobby was pretty tho
展开
酒店回复: Dearest Valued Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are looking into the details you have shared. We make sure to use client's valid feedback as consideration on how we can improve our services to better meet expectations. We hope to have the chance of hosting you again soon in an even better experience.
1.0分
其他
Full of mildew/mold at this Quality Inn.
We had to get a refund and find another hotel due to Family members with serious health issues ( Asthma)/ breathing
展开
酒店回复: Dearest Valued Guest,We're sorry to hear that you had a negative experience with us. We take all feedback seriously and will use it to improve our services.
5.0分
其他
Review
Everything was clean, stuff was extremely friendly, food places and gas stations not even a mile away. Plenty parking. Thank you !
展开
酒店回复: Dearest Valued Guest,It's great to hear that you enjoyed your visit with us. Thank you for the kind words and for choosing our property! If you are in the area again, please don't hesitate to reach out to us.
5.0分
其他
展开
Solo trip experience
I had a great 3-day stay in Missouri! Traveling solo, the experience was pleasant and laid-back. Each morning started with a breakfast bar offering a nice variety of options. Both the front-end and back-end staff were incredibly friendly and welcoming. I initially came for a family day and basic training graduation for my son, and this place was perfect for the occasion. Highly recommend it for both solo travelers and families. Kudos to the staff!
Recommendation to owner: update televisions to smart tv to give families options.
展开
酒店回复: Dearest Valued Guest, It's great to hear that you enjoyed your visit with us. Thank you for the kind words and for choosing our property! If you are in the area again, please don't hesitate to reach out to us.
4.0分
家庭亲子
展开
It was good experience we were there for 3 days for our son's graduation. Staff was friendly hotel breakfast was great the only thing i can complain about is that i had to remind the hotel workers about the dailty room cleaning service like picking up the trash and taking away the used towels from our room.
展开
酒店回复: Dearest Valued Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are looking into the details you have shared. We make sure to use client's valid feedback as consideration on how we can improve our services to better meet expectations. We hope to have the chance of hosting you again soon in an even better experience.
5.0分
其他
展开
Didn't see the gym but I also was only there for a few nights and was around the base more than I was at the hotel. It's a good place to stay. I'm normally iffy about hotels but I liked this one. The only problem I had was the people above me and next to me were really noisy the 2 different nights I stayed there.
展开
酒店回复: Dear Valued Guest,We take great pride in offering outstanding service, and it’s truly gratifying to know that we met your expectations. We’re thrilled to have had the opportunity to serve you and look forward to welcoming you back soon.
1.0分
家庭亲子
展开
This stay was awful because of the staff. My daughter in law extended our stay by a day and they charged her double. When she tried to get a refund because she was charged the extra amount, they gave her the runaround. They said that they refunded it but have not as of yet and it has been over a month since we stayed there. Apparently that hotel is now under new management and they say they cannot help her because they show that she already had been refunded. She has sent in bank statements to show. She has not received any money and they still refused to assist or fix the problem that they created.
展开
酒店回复: Dearest Guest,We hear and understand that your expectations were not met, and for that, we would like to apologize for the inconvenience. We are committed to providing our guests with a comfortable and enjoyable experience, and there is something we learned from your case where we fell short of that commitment.By you providing the specifics of your experience, we can further understand the issues you faced and take appropriate measures to address them. Your feedback is instrumental in helping us make the necessary improvements to enhance the overall guest experience.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.
3.0分
家庭亲子
The bed and mattress were old and it hurt my back. The rooms smelled moldy and the toilet. Needs to be higher for disabled people.
展开
酒店回复: Dearest Alex,Thank you for taking the time to leave a review. We appreciate your feedback and are looking into the details you have shared. We make sure to use client's valid feedback as consideration on how we can improve our services to better meet expectations. We hope to have the chance of hosting you again soon in an even better experience.
3.0分
其他
Room was very musty smelling and shower didn’t drain but staff were great to work with
展开
酒店回复: Dearest Guest,Thank you for taking the time to leave a review. We appreciate your feedback and are looking into the details you have shared. We make sure to use client's valid feedback as consideration on how we can improve our services to better meet expectations. We hope to have the chance of hosting you again soon in an even better experience.
环境一般，交通还算便利
Room was rushed cleaned. You could tell. I feel the pictures were not accurate. But the staff was very friendly. The fact that there is no elevator really ******. The road around the hotel was very uneven. Loved the pool and the chef for breakfast. One of our doors gave us trouble the whole time. Wish they had grits for breakfast too. We were told they would. Light bulbs in the room were out. Lobby was pretty tho
Full of mildew/mold at this Quality Inn.
We had to get a refund and find another hotel due to Family members with serious health issues ( Asthma)/ breathing
Review
Everything was clean, stuff was extremely friendly, food places and gas stations not even a mile away. Plenty parking. Thank you !
Solo trip experience
I had a great 3-day stay in Missouri! Traveling solo, the experience was pleasant and laid-back. Each morning started with a breakfast bar offering a nice variety of options. Both the front-end and back-end staff were incredibly friendly and welcoming. I initially came for a family day and basic training graduation for my son, and this place was perfect for the occasion. Highly recommend it for both solo travelers and families. Kudos to the staff!
Recommendation to owner: update televisions to smart tv to give families options.
It was good experience we were there for 3 days for our son's graduation. Staff was friendly hotel breakfast was great the only thing i can complain about is that i had to remind the hotel workers about the dailty room cleaning service like picking up the trash and taking away the used towels from our room.
Didn't see the gym but I also was only there for a few nights and was around the base more than I was at the hotel. It's a good place to stay. I'm normally iffy about hotels but I liked this one. The only problem I had was the people above me and next to me were really noisy the 2 different nights I stayed there.
This stay was awful because of the staff. My daughter in law extended our stay by a day and they charged her double. When she tried to get a refund because she was charged the extra amount, they gave her the runaround. They said that they refunded it but have not as of yet and it has been over a month since we stayed there. Apparently that hotel is now under new management and they say they cannot help her because they show that she already had been refunded. She has sent in bank statements to show. She has not received any money and they still refused to assist or fix the problem that they created.
The bed and mattress were old and it hurt my back. The rooms smelled moldy and the toilet. Needs to be higher for disabled people.
Room was very musty smelling and shower didn’t drain but staff were great to work with