酒店回复: Thank you for your amazing review. We are so glad you enjoyed your stay with us.
2.0分
其他
原文
翻译提供方：Google
我住了四天，房间一直没人打扫，网络也不太好用，而且四天都吃同样的早餐。房间需要重新装修一下了。
展开
酒店回复: Gracias por tomarse el tiempo para compartir su experiencia en The Woodlands Inn and Resort. Lamentamos sinceramente que su estancia no haya cumplido con sus expectativas en cuanto a la limpieza de su habitación, el funcionamiento del internet y la variedad del desayuno. Sus comentarios son muy valiosos para nosotros y los tomaremos en cuenta para mejorar nuestros servicios.Entendemos lo importante que es para nuestros huéspedes disfrutar de un ambiente limpio y cómodo, así como de opciones variadas en el desayuno. También estamos trabajando en la remodelación de nuestras habitaciones para ofrecer una experiencia más agradable.Agradecemos su comprensión y esperamos que, a pesar de estos inconvenientes, considere darnos otra oportunidad en el futuro para brindarle una experiencia más satisfactoria.
5.0分
其他
原文
翻译提供方：Google
都好
展开
酒店回复: Muchas gracias por su excelente valoración. Nos alegra saber que su experiencia en The Woodlands Inn and Resort fue completamente satisfactoria. Su comentario "Todo bien" refleja nuestro compromiso por ofrecer un servicio de calidad y asegurar que cada detalle de su estancia sea placentero.Apreciamos que se haya tomado el tiempo para compartir su opinión y esperamos poder darle la bienvenida nuevamente en el futuro. Siempre estamos aquí para hacer que su próxima visita sea igual de agradable.
1.0分
其他
The property is shut down so no I did not have a good time or a good stay wasn't even allowed on the property please spread the word woodlands are closed
展开
酒店回复: Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for the inconvenience you faced during your attempted stay at The Woodlands Inn and Resort. It is regrettable to hear that the property was closed and that you were unable to enjoy our facilities.We understand how disappointing it must have been to arrive and find the property unavailable. Please know that we are committed to keeping our guests informed about any changes to our operational status, and we appreciate your effort in spreading the word.Your feedback is invaluable, and we will ensure it is taken into consideration as we strive to improve our communication and guest experience. We hope that you might consider visiting us in the future when we are able to provide the service and hospitality that we pride ourselves on.
5.0分
情侣出游
Every was great had a wonderful time with my wife, staff was friendt and the fodd options were fantastic
展开
酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you and your wife had a fantastic time during your stay at The Woodlands Inn and Resort. It’s great to know that our friendly staff contributed to your enjoyable experience. We take pride in offering a variety of food options, and we are delighted that you found them fantastic. Your feedback is incredibly valuable to us, and it motivates our team to continue providing exceptional service.We hope to welcome you both back for another memorable stay in the future!
1.0分
情侣出游
展开
The staff was very good, the hotel itself was kind of run down with holes in the hallways and they offer a jacuzzi but there isnt one there and the pool room was cold so dont plan to swim unless you either catch a cold or you like the coller room, the nightclub bartenders were great a little heavy handed but good, the shogun restaurant in the hotel was very good service and very good food.
展开
酒店回复: Thank you for your feedback regarding your recent stay at The Woodlands Inn and Resort. We appreciate your kind words about our staff, and we’re glad to hear that you enjoyed the service at the Shogun restaurant and the nightclub bar. We sincerely apologize for the issues you encountered during your visit. Your comments about the condition of the hotel and the pool room temperature have been noted, and we understand how these factors can impact your overall experience. We are currently evaluating our facilities to ensure they meet our guests' expectations.We appreciate your insights as they are invaluable in helping us improve. Thank you for choosing us, and we hope to have another opportunity to provide you with a more enjoyable stay in the future.
2.0分
情侣出游
展开
Breakfast was included in my stay, but when we went for breakfast they day we had to pay. So we went back to the front desk about it they said oh it was not included in my stay but my receipt clearly showed it was. No one came to tidy the room or give us fresh towels. I call before i make reservations to ask about the prices property and the pool they said the pool is working but after couple day i get there they said the pool was done for couple weeks now false advertising. The only we loved was the Stream side balcony i was a great view.
展开
酒店回复: Thank you for taking the time to share your experience at The Woodlands Inn and Resort. We sincerely apologize for the confusion regarding your breakfast inclusion and the lack of room service during your stay. We understand how frustrating it can be when expectations are not met, especially concerning amenities that are important for your comfort.We also regret the misinformation about the pool's status. We strive to provide accurate information to our guests and acknowledge that this situation fell short of your expectations. Your feedback is invaluable, and we will address these matters with our team to ensure clarity and improve our service.On a positive note, we are delighted to hear that you enjoyed the streamside balcony and its beautiful view. Thank you once again for your feedback, as it helps us enhance our guest experience.
这是第二次入住这家酒店，因为它离客户很近。到目前为止一切都很好，值得推荐。
房间卫浴设施老旧，整体面积太小，在马路边上，晚上很吵的，不隔音
家庭出游，我们很喜欢这里温暖的泳池和免费早餐。
欢迎携带宠物入住，并设有宠物区。他们应该改进的一点是电梯，因为房间里都能听到电梯持续上下的噪音。他们还应该把所有养狗人士安排在一楼，并设置通往露台的门，这样更方便。
我住了四天，房间一直没人打扫，网络也不太好用，而且四天都吃同样的早餐。房间需要重新装修一下了。
都好
The property is shut down so no I did not have a good time or a good stay wasn't even allowed on the property please spread the word woodlands are closed
Every was great had a wonderful time with my wife, staff was friendt and the fodd options were fantastic
The staff was very good, the hotel itself was kind of run down with holes in the hallways and they offer a jacuzzi but there isnt one there and the pool room was cold so dont plan to swim unless you either catch a cold or you like the coller room, the nightclub bartenders were great a little heavy handed but good, the shogun restaurant in the hotel was very good service and very good food.
Breakfast was included in my stay, but when we went for breakfast they day we had to pay. So we went back to the front desk about it they said oh it was not included in my stay but my receipt clearly showed it was. No one came to tidy the room or give us fresh towels. I call before i make reservations to ask about the prices property and the pool they said the pool is working but after couple day i get there they said the pool was done for couple weeks now false advertising. The only we loved was the Stream side balcony i was a great view.