酒店回复: Hello Susana,Agradecemos que compartas tus comentarios sobre tu experiencia en nuestro hotel. Nos alegra que hayas disfrutado de la habitación amplia y limpia, así como del fácil acceso. Esperamos que tu visita fue placentera y que consideres regresar en el futuro para seguir disfrutando de nuestras instalaciones. Tu opinión es muy valiosa para nosotros y nos ayuda a mejorar continuamente.
5.0分
其他
原文
翻译提供方：Google
价格和质量都很好。
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酒店回复: Hello Bryan,Agradecemos su comentario sobre la buena relación calidad-precio de nuestro hotel. Nos complace saber que valoró estos aspectos durante su estancia. Si tiene más sugerencias o comentarios sobre su experiencia, no dude en compartirlos, ya que siempre estamos en busca de mejorar. Esperamos que considere volver a visitarnos en el futuro.
5.0分
商务出差
原文
翻译提供方：Google
好的
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酒店回复: Hello James, Thank you for sharing your thoughts. We appreciate all feedback as it helps us enhance the guest experience. Your comments will be forwarded to the appropriate departments for further review. We hope to welcome you back in the future for an improved stay. Safe travels ahead!
5.0分
商务出差
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Parking was good, breakfast was good, my husband would have preferred fresh scrambled eggs and sausage instead of Jimmy Dean sandwiches. None working ice dispenser on second floor. Would have liked king sized pillows on the bed instead of those 5 little tiny pillows. Shower needs a seat for women to sit on to shave their legs. Hand lotion dispenser was empty. Other than that very nice stay!
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酒店回复: Hello Frances,Thank you for sharing your feedback about your recent stay. We appreciate your positive comments regarding parking and breakfast. Your suggestions regarding the breakfast options, ice dispenser, pillow size, shower amenities, and hand lotion dispenser have been noted and will be shared with the management team for future consideration. We are glad to hear that you enjoyed your stay overall, and we hope to welcome you back for another visit!
4.0分
其他
Room was clean, but had a smell. Staff was nice. Breakfast biscuits were nasty, gummy. But other stuff was ok. Parking ok.
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酒店回复: Hello Marla,Thank you for sharing your feedback. We’re glad to hear you found the room clean and our staff accommodating. We appreciate your comments regarding breakfast and will share them with our culinary team for future improvements. Your insights are valuable to us as we strive to enhance our guest experience. We hope to welcome you back for a stay that exceeds your expectations.
4.0分
家庭亲子
Room was nice. The bed was comfy. Staff was friendly and check in was easy. Breakfast was great. Good variety. The hot tub was not working once again.
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酒店回复: Hello James,Thank you for taking the time to share your experience. We're glad to hear that you enjoyed the comfortable room, friendly staff, and the breakfast variety. We're sorry to learn that the hot tub was not operational during your stay. Your feedback is valuable, and we will make sure it is shared with the appropriate team for consideration. We hope to welcome you back in the future for an even better experience.
4.0分
其他
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Overall pretty decent for the price! It is a few miles south of Waco so not much around it but short drive to all the food. The rooms were a good size, had kitchenette and couch in the tv area. I could not figure out the tv guide. no way to login to streaming services, but movie selection was ok. Shower was just ok with basic supplies. It was clean and had been renovated. The room was pretty humid and took a while to cool down. Beds were comfortable. No USB charger ports, so bring wall adapters.
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酒店回复: Hello Susan,Thank you for sharing your feedback. We're glad to hear you found value in your stay and enjoyed the comfortable beds and clean accommodations. We appreciate your comments regarding the TV guide and amenities, as they help us to better understand our guests' needs. We hope you had a pleasant time exploring Waco and appreciating the nearby dining options. Your insights are valuable to us as we strive to enhance the guest experience in the future.
5.0分
其他
ACL Weekend 2
Room was good, breakfast every morning was solid. Lots of parking and the staff was very nice and accommodating. Great for a weekend stay.
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酒店回复: Hello Toby,Thank you for your feedback! We're thrilled to hear that you enjoyed your room and the breakfast, and that our team made your stay enjoyable. It's great to know our parking facilities and staff met your needs. We hope to welcome you back for another wonderful weekend stay in the future!
5.0分
其他
The staff was very helpful and friendly, the room was clean and the bed comfortable. The free breakfast is continental with make your on waffles.
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酒店回复: Hello Karen,Thank you for sharing your positive experience! We're delighted to hear that our staff made a lasting impression and that you enjoyed the comfort of your room. It's great to know you appreciated the continental breakfast and the DIY waffles. Your feedback is invaluable as it helps us to continue providing quality service, and we hope to welcome you back on your next visit!
一切都很棒。服务方面之所以给4/5分，唯一的原因是有一天早上我去泳池区的时候没有毛巾。等我发现后，我让我老公打电话给前台。他们说会马上送过来。我等了30分钟，还是没有毛巾。最后我女儿只好从我们房间拿了一条毛巾给我。等这些都发生完，我正往电梯走回房间的时候，才碰到有人终于送毛巾过来。除了这个，其他一切都非常棒。如果再来这个地区，我们肯定还会再次入住。
我们住了一晚。房间宽敞干净，我很喜欢。交通也很方便。
价格和质量都很好。
好的
Parking was good, breakfast was good, my husband would have preferred fresh scrambled eggs and sausage instead of Jimmy Dean sandwiches. None working ice dispenser on second floor. Would have liked king sized pillows on the bed instead of those 5 little tiny pillows. Shower needs a seat for women to sit on to shave their legs. Hand lotion dispenser was empty. Other than that very nice stay!
Room was clean, but had a smell. Staff was nice. Breakfast biscuits were nasty, gummy. But other stuff was ok. Parking ok.
Room was nice. The bed was comfy. Staff was friendly and check in was easy. Breakfast was great. Good variety. The hot tub was not working once again.
Overall pretty decent for the price! It is a few miles south of Waco so not much around it but short drive to all the food. The rooms were a good size, had kitchenette and couch in the tv area. I could not figure out the tv guide. no way to login to streaming services, but movie selection was ok. Shower was just ok with basic supplies. It was clean and had been renovated. The room was pretty humid and took a while to cool down. Beds were comfortable. No USB charger ports, so bring wall adapters.
ACL Weekend 2
Room was good, breakfast every morning was solid. Lots of parking and the staff was very nice and accommodating. Great for a weekend stay.
The staff was very helpful and friendly, the room was clean and the bed comfortable. The free breakfast is continental with make your on waffles.