Parking lot was well lit and the location was convention from the main highway. Otherwise, look for a different location - very dated property and not well maintained.
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酒店回复: Dear Guest,Thank you for your feedback. We’re pleased to hear you appreciated our convenient location and well-lit parking area. However, we’re sorry that the overall condition of the property did not meet your expectations. Your comments regarding maintenance and updates have been noted for improvement.Sincerely,Hotel Manager
4.0分
情侣出游
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Older property but clean and well-maintained. Good location off highway. Breakfast was just okay. I wish hotels would stop serving those gray sausages. They all do it and they are all awful.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you appreciated our clean, well-maintained property and convenient location. We also value your input regarding breakfast and will certainly review our menu options for improvement.Sincerely,Hotel Manager
1.0分
其他
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The place smells horrid like straight up mold! Bed was somewhat comfortable but sounded like it would break everytime you move. Maintenance was nonexistent. You can tell they do try to clean but you can only do so much. Rooms are very noisy. Save yourself the trouble and book somewhere else for a little more $$!
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酒店回复: Dear Guest,Thank you for taking the time to share your review. We appreciate your acknowledgment of our housekeeping team’s efforts to maintain cleanliness. However, we’re truly sorry for the unpleasant odor, maintenance concerns, and noise issues you encountered during your stay. Your feedback is valuable, and we’ll be addressing these issues with our maintenance and housekeeping teams to improve guest comfort and experience.Sincerely,Hotel Manager
2.0分
家庭亲子
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The fire alarm was missing in our room. There was mold all around the baseboard in the bathroom. Someone was BLARING music until after 2AM. My husband called the front desk several times and they FINALLY chose to do something about it after his fifth attempt. Worst hotel experience we have had. I DO NOT RECOMMEND staying here.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you took the time to bring these issues to our attention. However, we sincerely apologize for the condition of your room and the noise disturbance you experienced during your stay. This is not the standard we strive to maintain. Your comments have been shared with our maintenance and front desk teams to ensure these concerns are addressed promptly.Sincerely,Hotel Manager
3.0分
其他
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Window need to be cleaned. There were handprints all over it. The mirror in the bathroom needed to be cleaned as well. Other than that it was an average room nothing fancy but fine for a nights rest.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the cleanliness issues with the windows and bathroom mirror. We’re glad the room met your basic needs for a comfortable night’s rest, and your comments will help us improve our housekeeping standards for future stays.Sincerely,Hotel Manager
3.0分
其他
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Decent place for a quick lie down
You get what you pay for. This room was a place to sleep for 6 hours before continuing to our final destination. It is an older hotel that could definitely use a renovation but it was clean. The beds were not the best but I repeat you get what you pay for. The breakfast was being made as we were leaving. It smelt good but we did not wait for it to be done to try it
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad the room was clean and served your needs for a short stay. We appreciate your comments regarding the hotel’s condition, beds, and breakfast timing, and will consider them as we continue to improve our guest experience.Sincerely,Hotel Manager
2.0分
情侣出游
The fire alarm was going off for a hour and there was no fire and no staff present to tell anyone what was happening. Phones werent connected in the room.
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize for the disruption caused by the fire alarm and the lack of communication during that time. Your experience highlights important areas for improvement, and we will address these concerns to ensure clearer communication and a more comfortable stay for future guests.Sincerely,Hotel Manager
我是这家酒店的会员，很庆幸能在Chattanooga这座河畔城市还可以入驻自己熟悉的连锁酒店，感觉还是有点亲切。这家经济型酒店为本地人经营管理、综合客户服务总体在同等消费价位的酒店比较起来性价比还是比较高的。为此愿意向有需要的旅客作为优先选择的参考。
除了床看着干净，其他真的很一般，不舒服！
位置很好
Parking lot was well lit and the location was convention from the main highway. Otherwise, look for a different location - very dated property and not well maintained.
Older property but clean and well-maintained. Good location off highway. Breakfast was just okay. I wish hotels would stop serving those gray sausages. They all do it and they are all awful.
The place smells horrid like straight up mold! Bed was somewhat comfortable but sounded like it would break everytime you move. Maintenance was nonexistent. You can tell they do try to clean but you can only do so much. Rooms are very noisy. Save yourself the trouble and book somewhere else for a little more $$!
The fire alarm was missing in our room. There was mold all around the baseboard in the bathroom. Someone was BLARING music until after 2AM. My husband called the front desk several times and they FINALLY chose to do something about it after his fifth attempt. Worst hotel experience we have had. I DO NOT RECOMMEND staying here.
Window need to be cleaned. There were handprints all over it. The mirror in the bathroom needed to be cleaned as well. Other than that it was an average room nothing fancy but fine for a nights rest.
Decent place for a quick lie down
You get what you pay for. This room was a place to sleep for 6 hours before continuing to our final destination. It is an older hotel that could definitely use a renovation but it was clean. The beds were not the best but I repeat you get what you pay for. The breakfast was being made as we were leaving. It smelt good but we did not wait for it to be done to try it
The fire alarm was going off for a hour and there was no fire and no staff present to tell anyone what was happening. Phones werent connected in the room.