The room and front office were very clean. Due to the cost I was expecting less from the hotel, but pleasantly surprised. Will definitely stay here again if the need arises.
2.0分
家庭亲子
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Let me start with the positives. Very nice lady at the desk the night we stayed. No bed bugs. Now for the rest. The minute you walk in you’re overwhelmed with the smell of Glade Plug Ins. This continues to the rooms as well. Our room was line walking into a peach forest. I had to unplug the thing to lessen the smell. Our room had connecting doors on two sides. There was a 4” gap so you could hear everything the neighbors say and do. I had to go down and get towels to put in front of the gap to drown out the noise on one side. Once the room on the other side came in and spoke loudly I took a pillow off the bed and put in front of the other side. Chair and ottoman was dirty. Holes in walls. The driveway to the hotel had pot holes all the way across so it was impossible to avoid them. To get out to the side street you had to cut through the Mexican Restaurant’s parking lot. The breezeways were stained and dirty. The breakfast area had two dilapidated tables and the only offerings were waffles and instant grits or oatmeal. They did have apple and orange juices. Not any offerings for a diabetic. I really wanted to like this place because the two people I had to deal with were very kind. But it was really bad. So, unless you are desperate, as we were due to Hurricane Helene knocked out power to most of our county in SC, I would not advise a stay at this hotel.
1.0分
家庭亲子
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It could have been worse. But it could definitely have been wayyyy better. At first sight the floors have been updated. At first smell there was enough air freshener going to choke a horse. Turns out that way to cover the smell of all the mold and mildew in the bathroom. The light fixture was gone and the door wouldn't close. It was a fight to get the water in the shower on. The paint was chipped. The ceiling badly patched. And the bedding had bleach stains. And the mattress was lumpy. This place used to be nice. But now it needs a total overhaul. It's not the first time I've stayed here. But it will be the last.
9 / 10
4.0分
其他
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To be honest, I've never stayed at a Quality Inn. I had to be in Hartwell for a meeting and this was the closest hotel to where I was going. I wish I could remember the name of the receptionist that greeted me. You would have thought I was walking into the Ritz Colton. She was welcoming, friendly and incredibly helpful. Before I went up to the room, she asked me if I wanted to grab a cup of coffee. The room was pretty basic but very clean. The shower was awesome. I love the shower head and how hot the water got. Breakfast was pretty simple but enough. Make your own waffle, cereal, packaged oatmeal, apples, apple and orange juices. Three women past my table as I ate breakfast. I can honestly say that I have never met a friendlier staff in all of my business travel, which I do quite a bit of. I had a lovely conversation with each of them. I went up to get my bag to leave but wanted to find the housekeeper that was going to clean my room so I could give her a tip. It turned out to be one of the ladies I spoke to earlier during breakfast. We were about the same age and she offered to help me downstairs with my stuff. I politely declined but really appreciated her kindness. I asked for a call from the general manager so I could let him know what a wonderful staff he has. Most people take time to complain but few take a moment to say thank you for a great staff. I look forward to hearing from him.
Clean rooms and unexpectedly great hotel
The room and front office were very clean. Due to the cost I was expecting less from the hotel, but pleasantly surprised. Will definitely stay here again if the need arises.
Let me start with the positives. Very nice lady at the desk the night we stayed. No bed bugs. Now for the rest. The minute you walk in you’re overwhelmed with the smell of Glade Plug Ins. This continues to the rooms as well. Our room was line walking into a peach forest. I had to unplug the thing to lessen the smell. Our room had connecting doors on two sides. There was a 4” gap so you could hear everything the neighbors say and do. I had to go down and get towels to put in front of the gap to drown out the noise on one side. Once the room on the other side came in and spoke loudly I took a pillow off the bed and put in front of the other side. Chair and ottoman was dirty. Holes in walls. The driveway to the hotel had pot holes all the way across so it was impossible to avoid them. To get out to the side street you had to cut through the Mexican Restaurant’s parking lot. The breezeways were stained and dirty. The breakfast area had two dilapidated tables and the only offerings were waffles and instant grits or oatmeal. They did have apple and orange juices. Not any offerings for a diabetic. I really wanted to like this place because the two people I had to deal with were very kind. But it was really bad. So, unless you are desperate, as we were due to Hurricane Helene knocked out power to most of our county in SC, I would not advise a stay at this hotel.
It could have been worse. But it could definitely have been wayyyy better. At first sight the floors have been updated. At first smell there was enough air freshener going to choke a horse. Turns out that way to cover the smell of all the mold and mildew in the bathroom. The light fixture was gone and the door wouldn't close. It was a fight to get the water in the shower on. The paint was chipped. The ceiling badly patched. And the bedding had bleach stains. And the mattress was lumpy. This place used to be nice. But now it needs a total overhaul. It's not the first time I've stayed here. But it will be the last.
To be honest, I've never stayed at a Quality Inn. I had to be in Hartwell for a meeting and this was the closest hotel to where I was going. I wish I could remember the name of the receptionist that greeted me. You would have thought I was walking into the Ritz Colton. She was welcoming, friendly and incredibly helpful. Before I went up to the room, she asked me if I wanted to grab a cup of coffee. The room was pretty basic but very clean. The shower was awesome. I love the shower head and how hot the water got. Breakfast was pretty simple but enough. Make your own waffle, cereal, packaged oatmeal, apples, apple and orange juices. Three women past my table as I ate breakfast. I can honestly say that I have never met a friendlier staff in all of my business travel, which I do quite a bit of. I had a lovely conversation with each of them. I went up to get my bag to leave but wanted to find the housekeeper that was going to clean my room so I could give her a tip. It turned out to be one of the ladies I spoke to earlier during breakfast. We were about the same age and she offered to help me downstairs with my stuff. I politely declined but really appreciated her kindness. I asked for a call from the general manager so I could let him know what a wonderful staff he has. Most people take time to complain but few take a moment to say thank you for a great staff. I look forward to hearing from him.